Earlier quoted context omitted.
Don't forget self check out at the grocery store. I don't mind personally (I find ways to make it worth my while..) but it's a version of the same thing. Shifting labor under the guise of convenience. Like all the other versions of this, the savings are absorbed by the company, not passed on to the consumer. It's rare that the opposite happens.
Self checkout is absolutely more convenient if you're not buying a lot. (I find ways to make it worth my while..) If that means what it sounds like, congratulations on accelerating the descent to a low-trust society.
The Doorman's Fallacy in action
111–120 of 326 posts
Re: The Doorman's Fallacy in action
#112What the article misses is that money is saved for the company by moving the work to the customer / end user. It's the same thing with sending parcels, where I must now sit on my computer at home filling in a complicated online form and printing out my own labels. This takes me like 30 minutes, but saves time and money for the Post Office (not for me!) There's no downside for the company here, especially when they ar…
> What the article misses is that money is saved for the company by moving the work to the customer / end user. What? No, you're making the Doorman fallacy here, explicitly. The company THINKS they're saving money by pushing the work to the customer/end user, but there's more to wait staff than just taking orders and payment - they provide the ability to smooth over any difficulties experienced during the meal, they…
Re: The Doorman's Fallacy in action
#113What the article misses is that money is saved for the company by moving the work to the customer / end user. It's the same thing with sending parcels, where I must now sit on my computer at home filling in a complicated online form and printing out my own labels. This takes me like 30 minutes, but saves time and money for the Post Office (not for me!) There's no downside for the company here, especially when they ar…
I don’t know which country you’re in (and don’t disagree with you) but even if the estimate of 30 minutes to shipping labels were accurate, that would still be a net win where I am in Texas - the line at the post office is regularly longer than that.
Re: The Doorman's Fallacy in action
#114Earlier quoted context omitted.
When your grocery store gets a self checkout, do you see your grocery bills go down? What ends up happening is that the grocery store makes more profit, the other stores notice and they too get rid of self checkouts. Your grocery bill remains the same, you are more inconvenienced but all of their profits go up.
Yeah sure. That's the logic that elects Mamdani. Maybe you're confused because instead of going down, prices increased less than they otherwise would have. Economics happens on the margins where the reality is that store A reduces its costs and lowers its prices to compete with Store B. Or are you paying $100 for a jar of peanut butter?
In-n-out hires a large staff and pays people well, and somehow their hamburger is still $3 and top quality. The same time when every other fast food chain is charging restaurant prices. Costco hires plenty of staff and pays them well, their prices are some of the lowest in the country. Meanwhile Walmart, target etc. are always understaffed and somehow still more expensive.
We were told that $20 minimum wage would make our McDonalds burgers to be $100 (like your hyperbole about peanut butter). Our burgers are just marginally more expensive than the rest of the country.
I still remember when all the fast food chains raised their prices together even when they didn’t need to post pandemic. Makes me really skeptical of the claim about companies lowering prices to compete with each other.
Re: The Doorman's Fallacy in action
#115Aside re: restaurant technology: In a restaurant a year ago with "pay via your phone" service. Server gave us a receipt w/ a QR code. I scanned the code, copied the URL to my clipboard, and looked it over. There was a base64 blob on the URL. I decoded it (because Termux and I'm a nerd) and saw obvious parameters I could fuzz. I changed the check ID (incremented it), left the store ID alone, re-encoded it, and found I…
That’s such a benign vulnerability that it doesn’t even feel like one. Per your description, the worst thing an attacker can do is see the food ordered to a check number (in a public restaurant) and pay a bill that isn’t their own? On the flip side, some services go absolutely overboard trying to secure low-blast-radius things, or don’t properly scale security to the risk of an activity. I have a service provider tha…
And although that's a low-probability scenario, it's also something that could be solved pretty easily, by either using a GUID or at least random numeric IDs with 8 digits.
Re: The Doorman's Fallacy in action
#116What the article misses is that money is saved for the company by moving the work to the customer / end user. It's the same thing with sending parcels, where I must now sit on my computer at home filling in a complicated online form and printing out my own labels. This takes me like 30 minutes, but saves time and money for the Post Office (not for me!) There's no downside for the company here, especially when they ar…
Don't forget self check out at the grocery store. I don't mind personally (I find ways to make it worth my while..) but it's a version of the same thing. Shifting labor under the guise of convenience. Like all the other versions of this, the savings are absorbed by the company, not passed on to the consumer. It's rare that the opposite happens.
Re: The Doorman's Fallacy in action
#117Earlier quoted context omitted.
That’s such a benign vulnerability that it doesn’t even feel like one. Per your description, the worst thing an attacker can do is see the food ordered to a check number (in a public restaurant) and pay a bill that isn’t their own? On the flip side, some services go absolutely overboard trying to secure low-blast-radius things, or don’t properly scale security to the risk of an activity. I have a service provider tha…
Eh, there could be privacy implications. E.g. you see someone in the restaurant whom you know, and you know he is not supposed to be drinking alcohol (for whatever reason: maybe his religion forbids it, maybe there's a medical reason for it such as a prescription drug he's on that really should not be mixed with alcohol, the reason doesn't really matter in this example). You see that he was served a pork chop with a…
Re: The Doorman's Fallacy in action
#118Earlier quoted context omitted.
You’re equating ocasional inconveniences to what the entire experience was. I could also point to the current setup and say the same. The times I scan in self checkout and the machine malfunctions, needing a manager. The times I added the medical history myself but the nurse/doctor missed it because they themselves weren’t taking it. Every single time I have to walk back and forth during a meal because I now serve my…
> equating ocasional inconveniences to what the entire experience was This was highly dependent on the neighborhood you lived in. It still is to some extent. Full service is still around, but I wouldn't expect that in "the bad parts of town". You do not want those people doing those jobs, but now we're really heading somewhere politically incorrect and touching on systemic inequality.
I had assumed you have certain views about people in the service industry. This sounds a whole lot worse.
Re: The Doorman's Fallacy in action
#119Re: The Doorman's Fallacy in action
#120Earlier quoted context omitted.
I agree with everything you're saying, except it's a handful of individuals. The top .000001% are responsible for 90% of the acceleration of the train. You can hardly blame someone for not paying for a tomato.
I don’t believe there’s any evidence whatsoever for that, and I refuse to adopt that kind of loser mindset, where the agency of 99.999999% of people don’t matter at all to how our culture and civilization develops.