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Why Does Everyone Hate AI?

paulkrugman.substack.com

111–120 of 156 posts

Re: Why Does Everyone Hate AI?

#111

Earlier quoted context omitted.

How much do you really hate a company if you're still going to give them money regularly to use their products?

Corporate gives them money. I have no choice in that decision. Corporate expects me to use it. I have no choice there either. Yes, I'm trying to leave. Guess how fun AI has made that process

I think the solution is to find a shop of like-minded individuals, unionize, and then use the tools as much or as little as you want.

Re: Why Does Everyone Hate AI?

#112
post #65

Earlier quoted context omitted.

Within software too.

Software quality assurance can be automated in a way that artistic and textual quality can't. That doesn't give you good taste , but .. for yer basic line of business or enterprise app, expectations were already low, and most websites have user-hostile design written into the requirements, so the damage isn't too bad. I do think we've yet to see what the worst case for government contractor software project + vibe co…

> Software quality assurance can be automated in a way that artistic and textual quality can't.

A lot of companies are creating AI assistants which take otherwise deterministic processes and makes them nondeterministic.

For example, I work in financial services and deal with a lot of data vendors. One of the big ones very recently added a chatbot to their UI, which on the second question I asked, provided entirely incorrect numerical but with confidence and 3-decimal place precision.

So the chatbot makes it "easier" to ask things, because you don't need to know which tab in the UI to use / or code to write in their scripting interface / or function to call in their Excel interface / or parameters to pass to get the correct answer.

Unfortunately the chatbot also may completely mistranslate your question, call the wrong function/pass wrong parameters and feed you back nonsense confidently.

Who is this helping?

Re: Why Does Everyone Hate AI?

#113
post #65

Earlier quoted context omitted.

Software quality assurance can be automated in a way that artistic and textual quality can't. That doesn't give you good taste , but .. for yer basic line of business or enterprise app, expectations were already low, and most websites have user-hostile design written into the requirements, so the damage isn't too bad. I do think we've yet to see what the worst case for government contractor software project + vibe co…

Interesting thought. So maybe this answers the question of whether coding is art or science.

Well it remains both I think.

The science part is that the outcomes are scientifically verifiable, hence tests.

The art part is that unlike the physical world with the laws of physics, there are nearly limitless ways in code to accomplish those outcomes.

Re: Why Does Everyone Hate AI?

#114
post #55

Earlier quoted context omitted.

> ship around 3x to 5x faster Web apps and CRUDs, if may I ask? Or is AI helping you with something that you couldn't ever do by yourself? I have mixed results across different technologies like frontend, backend, infra and hardware.

I am a backend dev, and building a mobile app for the first time, It is a toy sized project right now and it works, would have indeed taken me 5x the time to get to that point on my own. I know from experience that to make it a non-toy project I am probably going to need to spend some, if not most of that saved time cleaning up in the future due to technical debt. For backend, it is mildly useful at best, helpful wit…

AI is an extremely powerful weapon against a blank page.

It's much easier to take "well now I have an app, which after using for a bit I find it sucks in " and then fix them, than it is to start from absolutely nothing.

Re: Why Does Everyone Hate AI?

#115
post #65

Earlier quoted context omitted.

Software quality assurance can be automated in a way that artistic and textual quality can't. That doesn't give you good taste , but .. for yer basic line of business or enterprise app, expectations were already low, and most websites have user-hostile design written into the requirements, so the damage isn't too bad. I do think we've yet to see what the worst case for government contractor software project + vibe co…

> Software quality assurance can be automated in a way that artistic and textual quality can't. A lot of companies are creating AI assistants which take otherwise deterministic processes and makes them nondeterministic. For example, I work in financial services and deal with a lot of data vendors. One of the big ones very recently added a chatbot to their UI, which on the second question I asked, provided entirely in…

Yeah, this is not a good use of AI and the customer service people are going to gradually work that out, especially once people start having the "you know this is a legally binding statement on behalf of your company, right" discussion.

You can't put an AI in a flow which requires reliable results. I don't think people who are used to determinism have coped with that.

Re: Why Does Everyone Hate AI?

#117
post #115

Earlier quoted context omitted.

> Software quality assurance can be automated in a way that artistic and textual quality can't. A lot of companies are creating AI assistants which take otherwise deterministic processes and makes them nondeterministic. For example, I work in financial services and deal with a lot of data vendors. One of the big ones very recently added a chatbot to their UI, which on the second question I asked, provided entirely in…

Yeah, this is not a good use of AI and the customer service people are going to gradually work that out, especially once people start having the "you know this is a legally binding statement on behalf of your company, right" discussion. You can't put an AI in a flow which requires reliable results. I don't think people who are used to determinism have coped with that.

> You can't put an AI in a flow which requires reliable results. I don't think people who are used to determinism have coped with that.

The problem is .. what flows don't need determinism? Search results / recommendation engine / ad targeting ?

Arguably the majority of companies & corporate users are using these tools in cases they expect determinism. Email inbox summaries. Search summaries. What is the value of x queries. You'd be shocked.

My favorite Google AI summary bug/quirk that seems to persist (I just tested it again) - "are Lillies OK for cats". The summary starts with "Yes, lilies are extremely toxic to cats. "

I first hit this with another plant (lavender) where the response was much longer and on an iPhone looked like this:

Yes, lavender (both the plant and its essential oils) [line break]

is considered toxic to cats.

Re: Why Does Everyone Hate AI?

#118
post #114

Earlier quoted context omitted.

I am a backend dev, and building a mobile app for the first time, It is a toy sized project right now and it works, would have indeed taken me 5x the time to get to that point on my own. I know from experience that to make it a non-toy project I am probably going to need to spend some, if not most of that saved time cleaning up in the future due to technical debt. For backend, it is mildly useful at best, helpful wit…

AI is an extremely powerful weapon against a blank page. It's much easier to take "well now I have an app, which after using for a bit I find it sucks in " and then fix them, than it is to start from absolutely nothing.

Thats a big sometimes for me. I am unfamiliar with the app development process. For backend,I would rather design the whole thing from scratch rather than try to fix a broken architecture. For frontend, maybe that is true, but I haven't had the chance to build anything complex, just forms and tables.

Re: Why Does Everyone Hate AI?

#119

Earlier quoted context omitted.

You suspect Paul Krugman and the rest of the lay public is familiar with this?

It is our job to educate our friends and family Otherwise they are going to get bad notions from people like Krugman

I think you are drawing a line in the sand that is close to you, but very far away from where Krugman stands, for it to be a fair distance to cross.

Re: Why Does Everyone Hate AI?

#120
> Satya Nadella, CEO of Microsoft, who has been noticeably unwilling to engage in AI fanaticism, recently told the Wall Street Journal:

>> You can’t say, hey, all white-collar jobs are gone and this could even be a weapon and we will use all the power to build data centers.

"You can’t say..." Is that being unwilling to engage, or just being unwilling to say the quiet part loud?

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