Why can't AI replicate that? Because it's not reliable enough to let it do anything which might cost the service provider. This is the cost of hallucinations. You can't let the customer service AI issue refunds, or upgrade someone to a better room. Not yet, anyway. Agentic AI systems with any real power generate minor disasters on a regular basis.
Do you still experience hallucinations from AI in 2026 ?
The Competitive Moat That AI Can't Replicate
121–130 of 132 posts
Re: The Competitive Moat That AI Can't Replicate
#122Earlier quoted context omitted.
Do you still experience hallucinations from AI in 2026 ?
Yes. [1] [1] https://users.rust-lang.org/t/crossbeam-channel-try-send-int...
Who would ever use microsoft copilot out of their free will ? I mean do you get hallucinations with real 2026-era LLMs ?
Re: The Competitive Moat That AI Can't Replicate
#123I'm probably in the minority, but I do not want a "connection" with a business. I want transactional interactions that actually work. That is something that AI is not giving us today. By design. Companies are not switching to AI customer service because it's better or cheaper for the same service. They are choosing to replace customer service with AI chat bots that simulate the customer service experience without act…
Depends on the company. Some companies have done a great job with their AI chat bots and I've been very impressed with the quality of service, even for queries which I consider quite complex.
Re: The Competitive Moat That AI Can't Replicate
#124Starts with a suspiciously faithful synopsis of The Bear 2x07 "Forks".
Great episode but it's a bit sus.
Re: The Competitive Moat That AI Can't Replicate
#125An AI written post talking about the importance of human connection in the age of AI is hilarious.
"An AI written post"
And the llm witch hunt crowd are here. "I dont like the post so it must be AI."
This is getting really tiring. I keep getting downvoted but I will keep pointing out this sucks -- no criticism, no challenging of ideas, just shit post "This is AI" and move on.
Re: The Competitive Moat That AI Can't Replicate
#126Earlier quoted context omitted.
How does Pangram detect this? How do we know this is any more reliable than just asking any HN user to judge a text for AI signs, i.e. how is this more authoritative than the comments you're responding to?
> How do we know this We don't. Pangram is HN's astrology. It has 99.99% accuracy (according to Pangram.)
you are being downvoted but yeah, all these ai detection tools are astrology. Fancy sciency looking, but still crap
Re: The Competitive Moat That AI Can't Replicate
#127Earlier quoted context omitted.
i love connecting with a bookseller at a local independent bookstore. or a bartender. or a server. etc. such a more interesting life if you connect with people at the businesses in your community
> bartender, server You’re not connecting with them. They put on a smile and listen to you hoping for a tip.
they charge my $60 bar tab for $20 and get tipped $20. then the bar closes and we hang out at the bar drinking for free. you should only comment on things that you know about. sorry you don't have the same experience
Re: The Competitive Moat That AI Can't Replicate
#128An AI written post talking about the importance of human connection in the age of AI is hilarious.
"An AI written post" And the llm witch hunt crowd are here. "I dont like the post so it must be AI." This is getting really tiring. I keep getting downvoted but I will keep pointing out this sucks -- no criticism, no challenging of ideas, just shit post "This is AI" and move on.
It's very clearly written by AI, which means that the thoughts expressed are not novel and the story told cannot be trusted. How can you expect people to spend time digesting the content if the author did not spend time writing it? It would be more honest to show the prompt, or the unpolished draft.
Re: The Competitive Moat That AI Can't Replicate
#129Earlier quoted context omitted.
https://en.wikipedia.org/wiki/Brené_Brown I am not sure if you posted a brilliant, subtle joke... or if you're demonstrating the exact behavior that you suggest is a flag of inauthenticity.
In the article, she wasn't introduced as a researcher at all, but suddenly "She went back to her research data...". This totally smells like an LLM refactor where it re-emits surface level details, but completely misses the key beats that tie ideas together across a story.
So, failure to do research and ensure a coherent mental model leads to erroneous inferences… for humans as well :)
Re: The Competitive Moat That AI Can't Replicate
#130Earlier quoted context omitted.
Yea, on the same note I've had to call the cable company for internet outages a few times recently and the AI system handled the situation well. A few times it was neighborhood outages that it saw. One other time the system reset the modem configuration and the system came up, and one time it saw the interface on the modem was receiving errors and switched me over to a human to send a truck. It really was much better…
The real issue is that you have to contact them at all. It's been at least 5 years since I last got in contact with my ISP/cable provider. It took a few minutes for them to reply to my email (15 minutes on new years eve after hours) because a real human always replies. They can provide good service because the product is good enough to not need a call centre's worth of employees to deal with a queue of angry customer…
The area I live in has tons of house construction and all but one of the calls was because of external construction issues in the end. Doesn't matter how good your product is when morons with backhoes exist.