Earlier quoted context omitted.
In the marketing world this is called revealed preference. This stuff is A/B tested to death. Anyone trying to sell something is best served by watching people's behavior instead of listening to what they say, as the two are often different if not polar opposites.
The perspective marketing world seems toxic. From the perspective of the "consumer", it sure does feel like we are being "ignored", "tricked", or "bamboozled" when our stated preferences are ignored in favor of "revealed preference". It isn't that we have a "preference" for these things, it is far more likely that a user just doesn't have their guard up 100% of the time, and these psychological manipulations are desi…
A stated preference isn't necessarily current or situational (I will choose to run instead of watching another 45 minutes of Youtube videos).
A situational preference is often inertia, and behavioral marketing will directly hinder the meta cognitive processes that usually give us the agency to override our default mode choices (John has been on YouTube for the last 20 minutes, what next suggestion is not likely to keep him there?)