The framing they use is hilarious and their little graphic is perfect. The risk of harm doesn't go down, but the reward goes up, so the harm just becomes the cost of doing business, justified by the reward. So as the reward gets higher and higher, the amount of harm they're willing to justify goes up. Feels like society in a nutshell.
Yeah I was thinking about Simon Wilson's "lethal trifecta"[0] in the context of OpenClaw style "general purpose" AI agents, where people just gave it access to their full hard drive, gmail account, etc. I was thinking you can't make the chance of catastrophic failure zero (we still hear about "Claude deleted my home folder"), but you can definitely limit the blast radius. You can't get the risk to zero. But the oppor…
Technically a merchant could require meeting in person to exchange a OTP to avoid this and make it 0 but it is not worth it and you will get out competed by other businesses willing to take on a marginally higher amount of risk to unlock a lot of utility for the user.