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Infomaniak transitions to a foundation model to protect user data privacy

news.infomaniak.com

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Re: Infomaniak transitions to a foundation model to protect user data privacy

#11
post #4

I've received an email about this with the subject: "An (important) message from the founder of Infomaniak" Putting "important" in there, even in parentheses, is highly disrespectful, as it implies the necessity to be read immediately, whereas in reality this doesn't have any impact on customers at all. Infomaniak overall has a decent product offering, but I've noticed repeatedly incompetence and manipulative behavio…

Ah, it reads better in French I think (my native language): "Un message (important) du fondateur..."

I think you might read it as: `An "important" message from the founder...`

On this, Gemini says:

  In French text, parentheses are frequently used for
  nuance, self-correction, or an understated aside. They
  act like a slight lowering of the voice, a wink, or a
  humble qualification.
I was finding it challenging to verbalize, but I think Gemini is accurate

Re: Infomaniak transitions to a foundation model to protect user data privacy

#13
post #2

I moved my domains and mailboxes from Gandi to Infomaniak when Gandi went from "no bullshit" to full shit hole after TWS bought them. The service is top quality and their customers service was really helpful in transferring my third-level .name domain which has always been a hassle. This news makes me even more glad I chose Infomaniak.

I miss the second free email.

Re: Infomaniak transitions to a foundation model to protect user data privacy

#16
Big fan of this move. My feelings on Infomaniak slightly soured though when they sent me an email trumpeting their "sovereign AI" and offering some free credits, so I tried it out - docs said OpenAI compatible API, but failed to mention that not all of it actually works - I emailed support and they replied with "Unfortunately, we do not provide support for our AI Service, as the solution is highly unmanaged and uses our API."

I have no idea what this means, but it certainly made me wonder how much of the rest of their offering has no support and put an instant halt on us moving the company over from GSuite or whatever it's called this week.

Re: Infomaniak transitions to a foundation model to protect user data privacy

#17
> Concretely, this means that no takeover of the company is possible without the Foundation’s approval. Even if Boris were to pass away, even if an irresistible investor came knocking, control of Infomaniak remains in the hands of a structure dedicated to its mission.

This reads quite naive; if you want a legal entity to be ideologically driven then it needs to be controlled by a small number of ideologues. Committee-like structures tend to mean revert to a reasonable position that bows to financial pressure. Structures guarantee longevity, but the ideological underpinnings of the that longevity tend to stray.

One of the major lessons of political history is it isn't possible to structure your way out of a situation where there is an incentive to do something. If Boris Sienenthaler has proven to have good judgement it is a much better idea leaving him in charge than re-rolling dice. Any institution quickly becomes a corrupt shadow of what it was originally envisioned as once the original people involved move on.

Re: Infomaniak transitions to a foundation model to protect user data privacy

#19
After I moved away from Google services as much as I could (https://www.mac-vicar.eu//posts/2020-10-20-migrating-away-go...), and after some years on mailbox.org, which I did not enjoy, I ended moving to Infomaniak.

The experience has been nothing but awesome. I love the Android clients (mail, calendar sync) and I am also using their AI services for light tasks. Management UI is a bit confusing but not the worst I deal with.

Glad to see this move. I am a fan!.

Re: Infomaniak transitions to a foundation model to protect user data privacy

#20

After I moved away from Google services as much as I could ( https://www.mac-vicar.eu//posts/2020-10-20-migrating-away-go... ), and after some years on mailbox.org, which I did not enjoy, I ended moving to Infomaniak. The experience has been nothing but awesome. I love the Android clients (mail, calendar sync) and I am also using their AI services for light tasks. Management UI is a bit confusing but not the worst I…

I did the same and am a big fan of their services. Still, a word of caution: their policy states that they delete emails in folders named „Trash“ and similar after 30 days. It is documented, but I realized it too late. And the list of folder names in the docs is „non-exhaustive“.

https://www.infomaniak.com/en/support/faq/2351/understanding...

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