Earlier quoted context omitted.
What concerns me about this is that as these stories multiply and circulate people will just completely stop buying software/SAAS from startups, because 90% or more will be this same thing. It will completely kill the market.
Oracle have routinely had multimillion pound contract failures and people keep buying from them. Big vendors are too big to fail.
The reason Oracle can continue failing at those massive projects is simple: everyone fails at them routinely and often it’s the customers fault.