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Claude for Small Business

anthropic.com

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Re: Claude for Small Business

#371

Post by Ucalegon »

conductr wrote: post #359
dominotw wrote: post #330

Earlier quoted context omitted.

saying "every X i know" in all your comments is a bit ridiculous. You comments read like reddit clickbait. How many of these executives/senior/coffee bean/whatever ppl do you even know and why you the one enlightening them with claude cowork ? . "Every X i know" sounds like a large sample size. Make ridiculous claims by prefixing " every X i know" . I feel so angry at this linkedin speak. so infuriating. Hate that we…

Hate it all you want but it’s a reality in this case. There’s a reason big consulting firms are making huge pivot to AI consulting. Everyone in the business world is doing this and trying to find value with AI. I’m a CFO and network regularly with other executives, board members who also are board members at other companies, investors, people who see a combined large population of companies and I’ve not spoken to a s…

How many of those people, including yourself, actually understand what the technology is, what the risk factors are relative to your existing contracts/obligations, and how what you are doing with the technology interacts with the aforementioned questions.

I say this as someone who deals with sales/CRO/CFO functions quite regulary, I have to tell everyone that uploading contracts to Claude and/or ChatGPT does not hold confidentiality because files are not covered under enterprise ZDRs. [0] [1]

It comes down to 'everyone else is doing it' without an understanding of why, then past that, the what of how that applies to the specific business to find the unique value of AI to an organization that does not touch external networks.

Please give your GC the links below, let them look over your contracts and obligations to ensure you aren't exposing risk for no real reason other than saving a couple seconds for something that a SDR/BDR level employee could do.

[0] https://code.claude.com/docs/en/zero-data-retention#what-zdr...

[1] https://developers.openai.com/api/docs/guides/your-data#zero...

Re: Claude for Small Business

#372

Post by toddmorey »

michelb wrote: post #367

So this is explicitly for users/businesses held captive by big tech services and tools, which I guess is a very American way of working for SMB's. Seeing what this could 'automate' for my (European) company, this saves very little time? Payroll/reconciliation is already a couple of clicks and 2 humans sign off. A 'morning brief', well lol. 'Growth', how would you not know your numbers as an SMB? Everything is already…

Also reads like the paid placement of some sort of mobile phone or streaming bundle.

Re: Claude for Small Business

#373

Post by FeteCommuniste »

nicce wrote: post #95
ageitgey wrote: post #90

Earlier quoted context omitted.

> that makes claude code or codex accessible to the average user That's what they aim Claude Cowork at. Every executive/leader I've shown Claude Cowork to has gone from 'what is AI' to 'vibecoding whole apps' in weeks. Then when Claude is down for an hour, they get visibly angry and don't remember how to do anything pre-Claude :) I understand the impulse to provide a UI to manage codebases, etc. But my observation is…

> Then when Claude is down for an hour, they get visibly angry and don't remember how to do anything pre-Claude :) The drug is scary when everyone is depending on it. I wonder what is future like.

Our future: https://www.youtube.com/watch?v=rNo5fs1iDrs

Re: Claude for Small Business

#374

Post by rglover »

elliotbnvl wrote: post #332
xienze wrote: post #253

Earlier quoted context omitted.

> most programmers and hobbyists could code without the need of a University or a Corporation. I don't think so. Back then, the pool of people doing such a thing basically self-selected for intelligent, motivated types who were capable of learning on their own. The new "programmers" "programming" via Claude Code are going to be very different from those hobbyists you're talking about.

This is a comically self-absorbed perspective. Why are people making things with Claude Code if not because they’re motivated?

Knowing that genuine, disincentivized creativity is exceedingly rare (especially in the West), you can assume that the answer looks something like a carrot or a stick.

Re: Claude for Small Business

#375

Post by rglover »

ageitgey wrote: post #90
CSMastermind wrote: post #53

I'm increasingly convinced that there's a killer app waiting for whoever can come up with a UI that makes claude code or codex accessible to the average user. Onboarding my non-software engineer teammates to it has super-charged them and essentially given them all their own personal developer that can automate tasks for them. Managing codebases, etc. is still a hassle though. 90% of the power of Excel was that it was…

> that makes claude code or codex accessible to the average user That's what they aim Claude Cowork at. Every executive/leader I've shown Claude Cowork to has gone from 'what is AI' to 'vibecoding whole apps' in weeks. Then when Claude is down for an hour, they get visibly angry and don't remember how to do anything pre-Claude :) I understand the impulse to provide a UI to manage codebases, etc. But my observation is…

Executives in what industry out of curiosity?

Re: Claude for Small Business

#376

Post by peder »

CSMastermind wrote: post #53

I'm increasingly convinced that there's a killer app waiting for whoever can come up with a UI that makes claude code or codex accessible to the average user. Onboarding my non-software engineer teammates to it has super-charged them and essentially given them all their own personal developer that can automate tasks for them. Managing codebases, etc. is still a hassle though. 90% of the power of Excel was that it was…

> a UI that makes claude code or codex accessible to the average user.

It'll just be power users. We're moving toward a world of significantly fewer analysts and more into "Super SMEs" that can actually learn tools like Claude and manage enormous complexity with them.

Just giving average users these tools will produce garbage. This example from Claude is so contrived and any business analyst can see how a process that requires uploading additional data will fail. You can't expect users that don't even know their own data to be able to make this thing work.

There will be no "average" user in the future. It'll be multi-disciplinary SMEs that are extremely creative and knowledgeable about their businesses.

Re: Claude for Small Business

#377

Post by mooreds »

darepublic wrote: post #228
ageitgey wrote: post #90

Earlier quoted context omitted.

> that makes claude code or codex accessible to the average user That's what they aim Claude Cowork at. Every executive/leader I've shown Claude Cowork to has gone from 'what is AI' to 'vibecoding whole apps' in weeks. Then when Claude is down for an hour, they get visibly angry and don't remember how to do anything pre-Claude :) I understand the impulse to provide a UI to manage codebases, etc. But my observation is…

I have seen people just generate large docs with Claude cowork and they themselves have not scrutinized it or know why/how it's useful. It's just kind of impressive in its volume and well formatedness. And then they dump it in your lap as being helpful

> And then they dump it in your lap as being helpful

I've been guilty of this and gotten pushback from my manager: "this feels like homework, cut these options down to 100 words each, max".

Curation and refinement are even more important when you can have genAI generate reams of text.

Seeking outside signals is even more important, like talking to customers, looking at real usage data, and more. It's too easy to trust believe what Claude tells you, even if you say "please argue against this idea", which you always should.

Re: Claude for Small Business

#378

Post by tmountain »

MetaMalone wrote: post #338
smoll wrote: post #300

Earlier quoted context omitted.

Here’s what’s crazy: by making this widely available to SMB, they will soon have enough training data to beat this benchmark —- in probably less than a year is my guess.

True! Between improving training data and figuring out how to provide better context to the LLM, there will be rapid improvement within a year

I tend to agree, but the gains will come at the expense of the early adopters. Then again, this has been the case in so many industries throughout history.

Re: Claude for Small Business

#379

Post by z2 »

peder wrote: post #376
CSMastermind wrote: post #53

I'm increasingly convinced that there's a killer app waiting for whoever can come up with a UI that makes claude code or codex accessible to the average user. Onboarding my non-software engineer teammates to it has super-charged them and essentially given them all their own personal developer that can automate tasks for them. Managing codebases, etc. is still a hassle though. 90% of the power of Excel was that it was…

> a UI that makes claude code or codex accessible to the average user. It'll just be power users. We're moving toward a world of significantly fewer analysts and more into "Super SMEs" that can actually learn tools like Claude and manage enormous complexity with them. Just giving average users these tools will produce garbage. This example from Claude is so contrived and any business analyst can see how a process tha…

Sadly I feel the Excel analogy holds still, where maybe 80% of its users can't write a SUMIF() formula or make a pivot table to save their lives, yet they will happily use Excel every day as digital grid paper. Meanwhile Microsoft made a lot of money selling Excel licenses.
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