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A.I. note takers are making lawyers nervous

nytimes.com

51–60 of 204 posts

Re: A.I. note takers are making lawyers nervous

#52
post #44

Earlier quoted context omitted.

That's an argument for recording everyone on earth 24/7. Is that what you mean?

It'll just happen. Can't really fight technological progress.

Actually, many people fight this kind of "progress". Just look at what is happening to Flock right now. True "technological progress" would be using technology to empower humans, not to exploit and subjugate them.

Re: A.I. note takers are making lawyers nervous

#53

Earlier quoted context omitted.

> If they miss a word they never do unintelligible, they just start playing madlibs based on the rest of the sentence. Imo this is the single biggest flaw of LLMs. They're great at a lot of things, but knowing when they're wrong (or don't have enough information to actually work on) is a critical flaw. IMO there's nothing structural about why they shouldn't be able to spot this and correct themselves - I suspect it's…

It's a benchmark and eval issue. Guessing gets them the right result sometimes and the models rank better in error rate than they'd otherwise. We need the kind of benchmarks that penalize being wrong WAY more than saying "I don't know". Of course there's a secondary problem that the model may then overuse the unintelligible option, but that's something that's a matter of training them properly against that eval. You…

Yeah I broadly agree with you. I've tried by explicitly adding a prompt to "ask questions and clarify", and even fairly decent models like Gemini pro (2.5 or 3) tend to make question for the sake of it.

Which reminds me that that's another big issue with LLMs - they'll blindly do whatever you ask them to, without pushback. (Again, I miss 3.5/3.6 era Sonnet which actually had half a spine. Fuck anthropic for blindly chasing coding benchmarks at the cost of everything else.)

I've engaged in several "CMVs" (or "tell me why X is bad") with LLMs, and very often it's clear it's just saying stuff to say it, giving very terrible points on unjustifiable positions that collapse the moment I counter argue even slightly rationally.

Re: A.I. note takers are making lawyers nervous

#56
post #19

The main point raised in the article is that these bots may void attorney client privileges. But the real danger with these IMO is that they're turning casual conversations into a permanent record, and one that will be completely discoverable in court, should the company get into trouble later.

Basically, it will be harder to hide illegal and unethical stuff companies routinely engage in.

"If you give me six lines written by the hand of the most honest of men, I will find something in them which will hang him" - Cardinal Richelieu

Be careful what you wish for. Particularly when it involves tech that often gets it very, very wrong.

Re: A.I. note takers are making lawyers nervous

#57
post #29

Earlier quoted context omitted.

> If they miss a word they never do unintelligible, they just start playing madlibs based on the rest of the sentence. Imo this is the single biggest flaw of LLMs. They're great at a lot of things, but knowing when they're wrong (or don't have enough information to actually work on) is a critical flaw. IMO there's nothing structural about why they shouldn't be able to spot this and correct themselves - I suspect it's…

I don't think it's a training issue, it's simply that there's no inherent "I don't know" in the transformer architecture unless it's really like something completely unknown, otherwise the nearest neighbor will be chosen and that will be whatever sounds similar or is relevant, even if it might cause a problem

The thing is, if LLMs are stochastic parrots predicting the next word (aka, a partially decent auto complete), there's no reason it can't complete as "I don't know" - as that's a perfectly valid sentence too.

That's why I'm still cautiously optimistic about LLMs somewhere being good enough. I don't know if or when someone will manage to do it, but I'm hopeful.

Re: A.I. note takers are making lawyers nervous

#58

Some companies want no records at all, see: "2028 – A Dystopian Story By Jack Ganssle": http://www.ganssle.com/articles/2028adystopianstory.htm Known as ’The Rule of 26’, which is sometimes given as a reason NOT to keep engineering notebooks etc. By Federal Rule 26 you are guilty if you did not volunteer the records before they are requested. Including any backups. From Cornel Law: LII Federal Rules of Civil Procedur…

This was interesting and sent me down a research hole.

General conclusion:

Corporate litigation is mostly just a series of self-investigations so that both sides can learn what both sides actually know, given that neither side knows much about themselves OR the other side. At the same time both sides are trying to stop the other side from getting the judge to order them to do more investigating.

Re: A.I. note takers are making lawyers nervous

#59

Earlier quoted context omitted.

Going to also be harder to hide completely legal, but not ideal stuff. Like randomly complaining about your boss to a colleague or casually discussing a feature you're stuck working on that you think is a bad idea.

>casually discussing a feature you're stuck working on that you think is a bad idea. I’ll be honest, this is something that I hope AI note taking tools capture and incorporate into summaries of the company’s status. Especially if they act as an intermediary without revealing the specific person who said it. There’s a lot of information latent within organizations that doesn’t get properly shared due to concerns of re…

The people supplying this technology explicitly want it to tell them what their serf are doing. There will be no "honest but anonymous informing of upper management".

Re: A.I. note takers are making lawyers nervous

#60

Earlier quoted context omitted.

We've found they're surprisingly good if everyone on the call is using a decent headset. The problems start when using conference room audio or someone is on their laptop mic. If they miss a word they never do unintelligible , they just start playing madlibs based on the rest of the sentence. We just went through a round of 100+ (non-sensitive) VoC interviews and they really cut down the workload of compiling all of…

> If they miss a word they never do unintelligible, they just start playing madlibs based on the rest of the sentence. Imo this is the single biggest flaw of LLMs. They're great at a lot of things, but knowing when they're wrong (or don't have enough information to actually work on) is a critical flaw. IMO there's nothing structural about why they shouldn't be able to spot this and correct themselves - I suspect it's…

It's just a token predictor what do you expect? What we need are tools that embrace that and ping the agent to validate what it just said or double check. But the trade off is that this might hamper their capabilities to some level
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