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Migrating from DigitalOcean to Hetzner

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Re: Migrating from DigitalOcean to Hetzner

#301

Earlier quoted context omitted.

Wow a Claude add embedded into a Hetzner add. How deep does this go?

I mean if it were anyone else, yeah I might agree, but I think Salvatore is being genuine here (and have seen Claude do a similarly surprising job fixing ops issues).

On the other hand he has totally drunk the Kool-AI(d).

Re: Migrating from DigitalOcean to Hetzner

#302
post #299

Earlier quoted context omitted.

I think it was "hetzner shut them down" over a 36 euro dispute

What company can't pay 36 euro and legislate it after? Are hetzner in the wrong for denying service to clients in a deficit?

They stated to have the bank statements showing everything was paid but the company refused to look at it. Sounds like they may not have been in a deficit but company refused to look at anything

Re: Migrating from DigitalOcean to Hetzner

#303

Yeah, well be careful of Hetzner, I used to love them but I just migrated away. They just shut all all of our VMs over a $36 billing dispute. (~30 VMs we were using for our CI/CD pipeline) We provided them evidence with records of the payment in totality from our bank, they refused to look at it / discuss the dispute, even when we were communicating urgently and just ultimately shut off all our access. We're on Scale…

Hm. Hetzners billing stuff is highly automated - but they usually give you about a month to pay your bill if the credit card payment failed for some reason.

Have had some hiccups with payments not going through myself that ended up in server IPs being restricted but they were very helpful on the phone and service was restored in about 30 minutes after the call. Decidedly not ideal but has been easily manageable since.

Re: Migrating from DigitalOcean to Hetzner

#305

Yeah, well be careful of Hetzner, I used to love them but I just migrated away. They just shut all all of our VMs over a $36 billing dispute. (~30 VMs we were using for our CI/CD pipeline) We provided them evidence with records of the payment in totality from our bank, they refused to look at it / discuss the dispute, even when we were communicating urgently and just ultimately shut off all our access. We're on Scale…

Their customer service is surprisingly hostile. I still use them tho since I'm using them for low stakes stuff

Re: Migrating from DigitalOcean to Hetzner

#306
I know they've been bought out by Akamai or whatever but I've been using Linode for over 10 years and I still go to them if I need a VPS. I don't have extreme needs, but they seem to be always improving or adding features comparable to other providers and the UI is consistent so I don't see a reason to change. Any time there has been an issue they've migrated me to a new host automatically without even needing to do anything. I combine it with Dokploy now and just deploy most of my projects via Docker Compose and private GitHub repos.

Re: Migrating from DigitalOcean to Hetzner

#307
post #289

Every time I see this kind of article, no one really bothers about sb/server redundancy, load balancers, etc. are we ok with just 1 big server that may fail and bring several services down? You saved a lot of money but you'll spend a lot of time in maintenance and future headaches.

I don't know about Hetzner but with Upcloud and Vultr my single VPS setups have been more reliable than multiregion with redundancy setups with other providers like Fly.

A few weeks ago, I tested deploying Rails apps to Hetzner and Vultr for the first time using Hatchbox to deploy Rails apps onto them. I'm still supporting clients on Heroku, but there are potential new projects in the coming months that I might deploy elsewhere. Render is decent in some cases, but you can get a lot of bang for your buck deploying on Vultr, and Hatchbox makes it easy to do, whether you have one instance or a cluster. Hatchbox also helps with putting multiple apps/domains on a single server, a concept I had to give up long ago on Heroku. I've thought about deploying to DO plenty of times over the years, but there was always Heroku, and if I had to find a new home for Rails 8, I think I'd skip it in favor of a more powerful Vultr server. Hatchbox can provision Postgres for you, but Vultr has managed Postgres which is appealing to me. Or if you're just using Sqlite with Rails 8, that's easy to do with Hatchbox but not on Render since Render has an ephemeral file system.

Re: Migrating from DigitalOcean to Hetzner

#308
post #47

I wish we had something like Hetzner dedicated near us-east-1. They do offer VPS in the US and the value is great. I was seriously looking at moving our academic lab over from AWS but server availability was bad enough to scare me off. They didn't have the instances we needed reliably. Really hoping that calms down.

[deleted]

Re: Migrating from DigitalOcean to Hetzner

#309
post #291

I’m formulating plans to switch from AWS to Hetzner. Amazon gets you by charging high prices (sometimes 20x more than competitors) and forcing you to make long-term commitments in order to get the prices to somewhere more reasonable. Then they make it exorbitantly expensive to migrate your data anywhere else. It’s a very customer-hostile approach that I’m tired of at this point. Amazon might think that they’re lockin…

This used to be true, but GCP forced their hand in January of 2024 with https://cloud.google.com/blog/products/networking/eliminatin... AWS matched a few months later: https://aws.amazon.com/blogs/aws/free-data-transfer-out-to-i... I'm not trying to convince you to stay (I work for neither anymore!), just wanted to note that you can technically request a waiver. I'm not sure how this works in practice though. Like, i…

AWS DTO is a complete lie.

This doesn't actually work as advertised. I attempted free data egress from AWS in December. It took them 31 days to respond to my initial ticket. At which point they gave me a multi-page questionnaire to determine eligibility and they also told me I could not begin DTO until 60 days had passed from approval of the questionnaire.

By the time I was allowed "free egress" my cumulative S3 storage charges over the prior 100 days would have roughly matched the cost of egress if I just did so originally.

I'm in the US so the EU Data Act protections don't apply.

Re: Migrating from DigitalOcean to Hetzner

#310

Earlier quoted context omitted.

Not every fscking story has to be about AI.

They didn't make it about AI, they mentioned a tool that helped with the migration. I find it relevant and helpful to know. I don't see it as much different from "I used script X to do it" or something.

Excuse my ignorance, but how is that migration (especially of older libraries that are apparently being rewritten) not just a copy/paste action from one server to the other? When I build software to deploy it it includes everything it requires library wise. At least the few things I've deployed so far.
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