Earlier quoted context omitted.
I don't get this point. Windows 8 is probably the most connected windows ever. The store, Skydrive ads, all are driven by services behind the OS. I don't think that Sinofsky opposed or didn't get services.
And Windows 7 had none of the services that it should. It's 2012, don't you think it's a bit late already?
They (the consumers) are unintentionally blind to the landscape, this will be new to a ton of people and/or right under their noses for the first time. This is the time.