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Pro Max 5x quota exhausted in 1.5 hours despite moderate usage

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Re: Pro Max 5x quota exhausted in 1.5 hours despite moderate usage

#521

Post by Dylan16807 »

otterley wrote: post #519
Dylan16807 wrote: post #516

Earlier quoted context omitted.

Yes, that's the problem . It's too easy for companies to fail to provide their service as long as they never promise to provide their service.

> It's too easy for companies to fail to provide their service as long as they never promise to provide their service. I don't even know what this means. You can't make anyone work for free, nor dictate the terms of what kind of work someone will do without their consent. I assume you are not pro-slavery.

I'll make a very simple example.

The service at mcdonald's is providing food for money.

When their ice cream machine is broken, they fail to provide part of their service.

I'm not saying anything about "making" them do anything. I'm just calling out their failure and saying it's a bad thing.

Re: Pro Max 5x quota exhausted in 1.5 hours despite moderate usage

#522

Post by bleepblap »

gruez wrote: post #317
ImPostingOnHN wrote: post #289

Earlier quoted context omitted.

> if they hiked to price infinity, you wouldn't worse off than if AI didn't exist because you could still code by hand This was addressed by the words that you perhaps mistakenly omitted from your quote: > Once people won't be able to think anymore... People who aren't able to think anymore, can't still code by hand. Think "Idiocracy".

>People who aren't able to think anymore, OpenAI and Anthropic have been getting stingy with their plans and it's only it's been what, 1 year, maybe 2 since vibecoding was widely used in a professional context (ie. not just hacking together a MVP for a SaaS side hustle in a weekend)? I doubt people are going to lose their ability to think in that timespan.

I think you're 100% correct that people won't lose the ability. There's a scary thing I see as a person who works with and recruits students and fresh graduates -- they might not have spent the time to get the skills in the first place.

Re: Pro Max 5x quota exhausted in 1.5 hours despite moderate usage

#523

Post by otterley »

Dylan16807 wrote: post #521
otterley wrote: post #519

Earlier quoted context omitted.

> It's too easy for companies to fail to provide their service as long as they never promise to provide their service. I don't even know what this means. You can't make anyone work for free, nor dictate the terms of what kind of work someone will do without their consent. I assume you are not pro-slavery.

I'll make a very simple example. The service at mcdonald's is providing food for money. When their ice cream machine is broken, they fail to provide part of their service. I'm not saying anything about "making" them do anything. I'm just calling out their failure and saying it's a bad thing.

You didn't merely call out their failure. You said it was "too easy," implying something more, like they owe you something. It's a pretty entitled point of view.

Re: Pro Max 5x quota exhausted in 1.5 hours despite moderate usage

#524

Post by otterley »

jrflowers wrote: post #520
otterley wrote: post #502

Earlier quoted context omitted.

As both an attorney and SRE, I understand what an SLA is. And you can absolutely get an SLA when you buy cloud services from many vendors, including AWS. Some vendors provide it at all price points; others include it at higher service tiers, without complex negotiations needed at all. And, yes, if it’s not on the menu, you may need to negotiate one. But you can’t conclusively say “they don’t offer one” unless you’ve…

It seems like you could save a lot of time and confusion by talking about the SLA that you pay for from Anthropic instead of establishing your bona fides by posting links to various unrelated companies’ SLA pages. Like how was your experience negotiating your SLA with Anthropic? What ballpark are you paying for the SLA with Anthropic that you have in place? How many 9s does your Anthropic SLA cover? Obviously you hav…

I make no unqualified claims as to whether Anthropic offers an SLA. I never did. But I do know that it's unreasonable to claim they don't when you didn't even take the steps to conclusively determine it for yourself.

As I said: "I’m sure they’d love to hear from you, and they could probably deliver one to you for the right price. But it will be a high price."

Re: Pro Max 5x quota exhausted in 1.5 hours despite moderate usage

#525

Post by Dylan16807 »

otterley wrote: post #523
Dylan16807 wrote: post #521

Earlier quoted context omitted.

I'll make a very simple example. The service at mcdonald's is providing food for money. When their ice cream machine is broken, they fail to provide part of their service. I'm not saying anything about "making" them do anything. I'm just calling out their failure and saying it's a bad thing.

You didn't merely call out their failure. You said it was "too easy," implying something more, like they owe you something. It's a pretty entitled point of view.

I don't think it's "entitled" to want companies to put some effort into avoiding those failures.

If the government did something, we could think of it as similar to passing inspection.

The other way to look at things is that the market isn't varied and competitive enough to punish the companies that fail this way.

They don't have to "owe me" anything for me to desire a different balance. My desire is fine.

Re: Pro Max 5x quota exhausted in 1.5 hours despite moderate usage

#526

Post by otterley »

Dylan16807 wrote: post #525
otterley wrote: post #523

Earlier quoted context omitted.

You didn't merely call out their failure. You said it was "too easy," implying something more, like they owe you something. It's a pretty entitled point of view.

I don't think it's "entitled" to want companies to put some effort into avoiding those failures. If the government did something, we could think of it as similar to passing inspection. The other way to look at things is that the market isn't varied and competitive enough to punish the companies that fail this way. They don't have to "owe me" anything for me to desire a different balance. My desire is fine.

"[W]ant[ing] companies to put some effort into avoiding ... failures" is not the same as "hold[ing] them to account". The former is "this sucks and I don't like it." The latter is "punish them or force them to do what I want!"--i.e., some sort of legal remedy.

Re: Pro Max 5x quota exhausted in 1.5 hours despite moderate usage

#527

Post by foota »

j-pb wrote: post #347
bcherny wrote: post #210

Hey all, Boris from the Claude Code team here. We've been investigating these reports, and a few of the top issues we've found are: 1. Prompt cache misses when using 1M token context window are expensive. Since Claude Code uses a 1 hour prompt cache window for the main agent, if you leave your computer for over an hour then continue a stale session, it's often a full cache miss. To improve this, we have shipped a few…

The /clear nudge isn't a solution though. Compacting or clearing just means rebuilding context until Claude is actually productive again. The cost comes either way. I get that 1M context windows cost more than the flat per-token price reflects, because attention scales with context length, but the answer to that is honest pricing or not offering it. Not annoying UX nudges. What’s actually indefensible is that Claude…

The cost issues they're seeing (at least from what they've stated) are from users, not internally. Basically, it takes either $5 or $6.25 (depending on 5m or 1h ttl) to re-ingest a 1M context length conversation into cache for opus 4.6, that's obviously a very high cost, and users are unhappy with it.

I think 400k as a default seems about right from my experience, but just having the ability to control it would be nice. For the record, even just making a tool call at 1M tokens costs 50 cents (which could be amortized if multiple calls are made in a round), so imo costs are just too high at long context lengths for them to be the default.

Re: Pro Max 5x quota exhausted in 1.5 hours despite moderate usage

#528

Post by ares623 »

fooster wrote: post #91
1970-01-01 wrote: post #74

Earlier quoted context omitted.

Lights on = Ads in your output. EOY latest; they can't keep kicking the massive costs down the road.

Where is your evidence of this "massive cost"? Inference is massively profitable for both anthropic and openai. Training is not.

You're assuming they can just stop training. For the entirety of these companies' existence, they have done training. It is part of their price. They must keep pushing out better and better models. That's like saying Nvidia can just stop making new GPUs, they're obviously making so much money with their current models now.

Re: Pro Max 5x quota exhausted in 1.5 hours despite moderate usage

#529

Post by simple10 »

toddmorey wrote: post #326
reenorap wrote: post #290

Earlier quoted context omitted.

Boris, you're seeing a ton of anecdotes here and Claude has done something that has affected a bunch of their most fervent users. Jeff Bezos famously said that if the anecdotes are contradicting the metrics, then the metrics are measuring the wrong things. I suggest you take the anecdotes here seriously and figure out where/why the metrics are wrong.

On the subject of metrics, better user-facing metrics to understand and debug usage patterns would be a great addition. I'd love an easier way to understand the ave cost incurred by a specific skill, for example. (If I'm missing something obvious, let me know.) Baking deeper analytics into CC would be helpful... similar to ccusage perhaps: https://github.com/ryoppippi/ccusage

This is useful if you want to keep an eye on what claude's actually doing behind the scenes: https://github.com/simple10/agents-observe

Re: Pro Max 5x quota exhausted in 1.5 hours despite moderate usage

#530

Post by jrflowers »

otterley wrote: post #524
jrflowers wrote: post #520

Earlier quoted context omitted.

It seems like you could save a lot of time and confusion by talking about the SLA that you pay for from Anthropic instead of establishing your bona fides by posting links to various unrelated companies’ SLA pages. Like how was your experience negotiating your SLA with Anthropic? What ballpark are you paying for the SLA with Anthropic that you have in place? How many 9s does your Anthropic SLA cover? Obviously you hav…

I make no unqualified claims as to whether Anthropic offers an SLA. I never did. But I do know that it's unreasonable to claim they don't when you didn't even take the steps to conclusively determine it for yourself. As I said: "I’m sure they’d love to hear from you, and they could probably deliver one to you for the right price. But it will be a high price."

Oh, well in that case, if posting URLs counts as proof of… something, there doesn’t appear to be any SLA page anywhere in their sitemap. https://www.anthropic.com/sitemap.xml

Maybe it is just common for enterprise SaaS businesses to offer SLAs without having a page about it though. Something like that could possibly be unjustifiably burdensome as well because it’s not like they could just type “make a page about how we offer SLAs” and have it magically appear

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