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Pro Max 5x quota exhausted in 1.5 hours despite moderate usage

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Re: Pro Max 5x quota exhausted in 1.5 hours despite moderate usage

#511

Post by esperent »

chandureddyvari wrote: post #40

Claude has gotten noticeably worse for me too. It goes into long exploration loops for 5+ minutes even when I point it to the exact files to inspect. Then 30 minutes later I hit session limits. Three sessions like that in a day, and suddenly 25% of the weekly limit is gone. I ended up buying the $100 Codex plan. So far it has been much more generous with usage and more accurate than Claude for the kind of work I do.…

> the $100 Codex plan. So far it has been much more generous

Be aware Codex is currently doing a 2x usage promo. So 5x is actually 10x and 20x is actually 40x until the end of May.

Re: Pro Max 5x quota exhausted in 1.5 hours despite moderate usage

#512

Post by trueno »

Ucalegon wrote: post #421
mrcwinn wrote: post #381

Earlier quoted context omitted.

It's incredible that Boris is here on HN being open and sharing an issue they don't fully understand yet, and offering a possible workaround. CTFO. Thank you Boris.

I am sorry you feel this way, but the reality of the situation is there is zero reason to trust anything Anthropic or Boris says. They have no legal liability or obligation to tell the truth, besides brand risk, which to people like you is mitigated for a single person to show up, post, and thats it.

lol it is _way_ too easy for people to talk like this behind a computer screen.

Re: Pro Max 5x quota exhausted in 1.5 hours despite moderate usage

#513

Post by TheTaytay »

jauntywundrkind wrote: post #416
bcherny wrote: post #210

Hey all, Boris from the Claude Code team here. We've been investigating these reports, and a few of the top issues we've found are: 1. Prompt cache misses when using 1M token context window are expensive. Since Claude Code uses a 1 hour prompt cache window for the main agent, if you leave your computer for over an hour then continue a stale session, it's often a full cache miss. To improve this, we have shipped a few…

There's an issue someone raised showing that prompt caches are only 5 minutes. The reply seems to be: oh huh, interesting. Maybe that's a good thing since people sometimes one-shot? That doesn't feel like the messaging I want to be reading, and the way it conflicts with the message here that cache is 1 hour is confusing. https://news.ycombinator.com/item?id=47741755 Is there any status information or not on whether c…

Aren’t they saying that it’s 5minutes for things like subagents (that wouldn’t benefit from it?)

Re: Pro Max 5x quota exhausted in 1.5 hours despite moderate usage

#514

Post by [deleted] »

cowwoc2020 wrote: post #477
bcherny wrote: post #210

Hey all, Boris from the Claude Code team here. We've been investigating these reports, and a few of the top issues we've found are: 1. Prompt cache misses when using 1M token context window are expensive. Since Claude Code uses a 1 hour prompt cache window for the main agent, if you leave your computer for over an hour then continue a stale session, it's often a full cache miss. To improve this, we have shipped a few…

Boris, Even if Anthropic is working in good faith to lower infrastructure costs, developers need more than 5 minutes to notice that CC completed a task, review its changes and ask it to merge. Only developers who do not review code changes can live with such a TTL... Consider making this value configurable as the ideal TTL value is different for each person. If people are willing to pay more for 30 minutes TTL than 5…

[deleted]

Re: Pro Max 5x quota exhausted in 1.5 hours despite moderate usage

#515

Post by thejazzman »

ajma wrote: post #474
stevenae wrote: post #440

Earlier quoted context omitted.

The quantitative ux research team at Google was created for exactly this problem: a service which became popular before the right metrics existed, meaning metrics need to be derived first, then optimized. We would observe users (irl), read their logs, then generate experiments to improve the behavior as measured by logs, and return to see if the experiment improves irl experiences. There were not many of us and we ar…

I worked with Boris in the past and in my experience, Boris cares deeply about the customer. I'd vouch that Boris really cares about the issue people are running into.

“ Hello. My name is Mr. Sirob,”

https://amphetamem.es/meme/?id=the-simpsons_04_12_89&timesta...

Re: Pro Max 5x quota exhausted in 1.5 hours despite moderate usage

#516

Post by Dylan16807 »

otterley wrote: post #471
Ucalegon wrote: post #466

Earlier quoted context omitted.

'I don't want to hold companies to account for failing to deliver services, therefore I think everyone else should live by my permissive "standards".'

They can be held to account when they fail to deliver what they promise ! But what is promised for delivery is what's in the Terms of Service (i.e. the agreement). Nothing more. If it's not in there, you can't hold them to account for it.

Yes, that's the problem.

It's too easy for companies to fail to provide their service as long as they never promise to provide their service.

Re: Pro Max 5x quota exhausted in 1.5 hours despite moderate usage

#517

Post by [deleted] »

Ucalegon wrote: post #403
otterley wrote: post #397

Earlier quoted context omitted.

Then you should offer to pay them for one. I’m sure they’d love to hear from you, and they could probably deliver one to you for the right price. But it will be a high price.

They don't offer a ZDR [0] for files, even if you have a BAA or dealing with HIPAA data, no matter how much you pay them. Trust me, we have tried. [0] https://code.claude.com/docs/en/zero-data-retention

[deleted]

Re: Pro Max 5x quota exhausted in 1.5 hours despite moderate usage

#518

Post by nl »

Ucalegon wrote: post #328
amirhirsch wrote: post #318

Earlier quoted context omitted.

Dude is on hacker news on a Sunday. half the GDP of the world is competing with him. What metrics would you like to see?

An enforceable SLA with the services that Anthropic offers rather than putting an employee to respond to things on Sunday.

You can get a SLA and ZDR by choosing one of the Claude partners (eg on Bedrock)

https://platform.claude.com/docs/en/build-with-claude/api-an...

Re: Pro Max 5x quota exhausted in 1.5 hours despite moderate usage

#519

Post by otterley »

Dylan16807 wrote: post #516
otterley wrote: post #471

Earlier quoted context omitted.

They can be held to account when they fail to deliver what they promise ! But what is promised for delivery is what's in the Terms of Service (i.e. the agreement). Nothing more. If it's not in there, you can't hold them to account for it.

Yes, that's the problem . It's too easy for companies to fail to provide their service as long as they never promise to provide their service.

> It's too easy for companies to fail to provide their service as long as they never promise to provide their service.

I don't even know what this means. You can't make anyone work for free, nor dictate the terms of what kind of work someone will do without their consent. I assume you are not pro-slavery.

Re: Pro Max 5x quota exhausted in 1.5 hours despite moderate usage

#520

Post by jrflowers »

otterley wrote: post #502
xyzzy_plugh wrote: post #498

Earlier quoted context omitted.

I feel like you aren't really understanding what a Service-level Agreement actually is in practice. It's not a piece of paper with a specific number of nines and an associated price tag. They can be and often are very complicated documents that take multiple rounds of redlining to arrive at something both parties agree to. If zero data-retention was non-negotiable for the customer, it's totally possible that the nego…

As both an attorney and SRE, I understand what an SLA is. And you can absolutely get an SLA when you buy cloud services from many vendors, including AWS. Some vendors provide it at all price points; others include it at higher service tiers, without complex negotiations needed at all. And, yes, if it’s not on the menu, you may need to negotiate one. But you can’t conclusively say “they don’t offer one” unless you’ve…

It seems like you could save a lot of time and confusion by talking about the SLA that you pay for from Anthropic instead of establishing your bona fides by posting links to various unrelated companies’ SLA pages.

Like how was your experience negotiating your SLA with Anthropic? What ballpark are you paying for the SLA with Anthropic that you have in place? How many 9s does your Anthropic SLA cover? Obviously you haven’t posted a half dozen times in this thread about how Anthropic by nature of existing offers SLAs without any knowledge of that, so some simple stuff about your SLA with Anthropic would be helpful.

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