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We have a 99% email reputation, but Gmail disagrees

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131–140 of 325 posts

Re: We have a 99% email reputation, but Gmail disagrees

#131
I set up my own mail server for my own use at home. I did everything correctly: DNS, reverse DNS, DMARC, DKIM, SPF, etc. I have the best possible reputation score everywhere. I am the sole owner and user of the IP. But Gmail's magic sauce blocks me because apparently I'm not allowed to send a few emails a week to my own Gmail address from a residential IP... This situation caused by a duopoly that forces us to use either Gmail or 365 is truly a problem that only a regulator can fix.

Re: We have a 99% email reputation, but Gmail disagrees

#132
post #96
post #64

Earlier quoted context omitted.

Who’s angry? We’re just not interested in someone else’s unethical and unwelcome business practices and are acting to curtail its impact. Your dreams of business success aren’t my problem, and neither is your shamelessness.

Sending you an email after you signed up is "unethical"? That's a bit carried away, don't you think? There are unsubscribe buttons with laws that enforce that they work. Meanwhile hyperscalers are constantly in your eyes and ears and they have a million ways to bypass those regulations and get into your headspace regardless. Your URL bar is an ad. Your phone default settings and push notifications are ads. Your app s…

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Re: We have a 99% email reputation, but Gmail disagrees

#133
post #82

Earlier quoted context omitted.

>more and more companies are spamming my inbox despite disabling any promotional emails in their settings. The other trick I've noticed is companies will add new categories and default those on. I'll see a whole page of categories and somehow the last one will be enabled even though I'm sure I'd have turned them all off when I disabled the bulk of them.

LinkedIn does this and it is annoying

To this day I do not have a LinkedIn account because they have historically been the most aggressive spammers of any company. The year I graduated college, almost 2/3 of the e-mails I received were LinkedIn spam.

Re: We have a 99% email reputation, but Gmail disagrees

#134
post #82

Earlier quoted context omitted.

I don’t know if this is true with Font Awesome, but more and more companies are spamming my inbox despite disabling any promotional emails in their settings. So, I mark any unwanted email as spam in Gmail immediately, and even leave bad reviews. Having my email address is not the same as having my consent. Stop trying to roofie us with malicious EULAs.

>more and more companies are spamming my inbox despite disabling any promotional emails in their settings. The other trick I've noticed is companies will add new categories and default those on. I'll see a whole page of categories and somehow the last one will be enabled even though I'm sure I'd have turned them all off when I disabled the bulk of them.

True.

Another worse offender is gitlab. They send promotions hidden as a part of this is obligatory account related into telling blah blah and adding BTW see these extra features for more payments.

Re: We have a 99% email reputation, but Gmail disagrees

#135
post #31

#1: Was this article written by an LLM? The phrasing implies there's a high chance #2: Is your company sending spam emails? I don't know how Gmail's system works, but I will mark any unsolicited email from businesses as spam. Perhaps Google uses that as a heuristic?

Gmail has a system of reputation as you suggest. It is very likely that enough people marked their emails as spam, which the OOP could figure out on the postmaster dashboard if they were so inclined: https://postmaster.google.com/managedomains It also goes the other way, if enough people click "not spam" and interact with your mails, your reputation gets better. I'm currently trying to do that with my personal email/…

When I ran my own mail server, I was lucky to even make it to the gmail spam folder. More often it didn't even make it that far. From what I can tell, O365 is even worse though.

Re: We have a 99% email reputation, but Gmail disagrees

#136

Earlier quoted context omitted.

I don’t know if this is true with Font Awesome, but more and more companies are spamming my inbox despite disabling any promotional emails in their settings. So, I mark any unwanted email as spam in Gmail immediately, and even leave bad reviews. Having my email address is not the same as having my consent. Stop trying to roofie us with malicious EULAs.

I've noticed the same. Companies are disguising what are obviously marketing, advertising, or promotional content as "transactional." Experian is probably the most famous of these offenders. They send "transactional" emails every month that can't be opted out of when they notice changes in my credit file (everyone's credit file changes every month almost by definition!) It's scummy, intentional, and IMO breaking the…

> They send "transactional" emails every month that can't be opted out of when they notice changes in my credit file

And you can't even try to unsubscribe without creating an account. And, if I don't _have_ an account, it is (pretty much by definition) NOT transactional.

Re: We have a 99% email reputation, but Gmail disagrees

#137
post #59

Earlier quoted context omitted.

I don’t know if this is true with Font Awesome, but more and more companies are spamming my inbox despite disabling any promotional emails in their settings. So, I mark any unwanted email as spam in Gmail immediately, and even leave bad reviews. Having my email address is not the same as having my consent. Stop trying to roofie us with malicious EULAs.

Are you an entrepreneur or an employee? Do you know how exceedingly hard it is to grow a business and how shameless you have to be in the face of adversity to make it work? It sucks. You have to do this stuff to get a customer relationship. The thing Apple and Google get for free and try so hard to snip you out of. Maybe it wouldn't be so bad if we regulated market monopolies and caused them to break up. More money t…

But that same exact logic applies to "it's really hard to succeed, so I'm going to just mug some people to get the money I need". I'm sorry, but "its hard to succeed, so I'm justified in being unethical" is _not_ a valid excuse.

Re: We have a 99% email reputation, but Gmail disagrees

#138
post #96
post #64

Earlier quoted context omitted.

Who’s angry? We’re just not interested in someone else’s unethical and unwelcome business practices and are acting to curtail its impact. Your dreams of business success aren’t my problem, and neither is your shamelessness.

Sending you an email after you signed up is "unethical"? That's a bit carried away, don't you think? There are unsubscribe buttons with laws that enforce that they work. Meanwhile hyperscalers are constantly in your eyes and ears and they have a million ways to bypass those regulations and get into your headspace regardless. Your URL bar is an ad. Your phone default settings and push notifications are ads. Your app s…

> There are unsubscribe buttons with laws that enforce that they work.

They don't. Period. Full Stop. There are tons of companies that I have told to stop sending me emails that just... continue to do so. And some that won't _allow_ me to tell them to stop (I need to create an account to tell them not to email me... but they shouldn't be emailing me if I don't have an account).

So no, they don't work.

Re: We have a 99% email reputation, but Gmail disagrees

#139
A lot of people blaming the poster, but I can say I've seen the same thing on completely opt-in lists that aren't doing anything shady. Reality is if you're only sending one email to your list a year, even when people want to receive it, it becomes really hard to send it to gmail. Especially if you're not using a shared IP with other senders. Gmail basically forces you to send messages on a quarterly (or better) cadence, even if you have nothing to say because otherwise it forgets who you are. I am convinced Google has a vested interest in making it hard to send newsletters and product announcements so companies will use their advertising products instead.

Re: We have a 99% email reputation, but Gmail disagrees

#140
post #54
post #46

Earlier quoted context omitted.

There is a good reason for this. Part of Google maintains the principle that their own traffic has to go through the same classification process as all other mails. Other parts of Google can't stop themselves from sending spam from what are supposed to be gold-plated VIPs. Consequently, some of Google's own behaviors have poor reputation and some legitimate transactional messages are collateral damage.

> Other parts of Google can't stop themselves from sending spam from what are supposed to be gold-plated VIPs. Seems like a badly run company. (Insert that caricature of the MSFT org chart with guns pointing in all directions.)

MSFT has same policy. Office365 does not treat Microsoft.com emails any differently. Only exception is Office365 transactional emails.

This seems logical, you don’t want your service to get a bad rep because some internal division marketing team goes dumb. Also, security in case individuals get hacked.

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