401–410 of 695 posts
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Man, expecting the minimal from companies who are supposed to deliver a pro... there is no SLA for any this, so you are right. Also, why is there no SLA?
because there isn't one and people still paid for it. My clients demand one, so there is one.
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Because this is ultimately a beta service. The whole industry is.
Wait, where is there a 'beta' tag to something that they are charging real money for? Why is this software any different than any other software and we should completely give away our rights as a consumer to ensure what we pay for is delivered?
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An enforceable SLA with the services that Anthropic offers rather than putting an employee to respond to things on Sunday.
Then you should offer to pay them for one. I’m sure they’d love to hear from you, and they could probably deliver one to you for the right price. But it will be a high price.
Hey all, Boris from the Claude Code team here. We've been investigating these reports, and a few of the top issues we've found are: 1. Prompt cache misses when using 1M token context window are expensive. Since Claude Code uses a 1 hour prompt cache window for the main agent, if you leave your computer for over an hour then continue a stale session, it's often a full cache miss. To improve this, we have shipped a few…
This seems really useful!
I'm surprised that "Opus 4.6" (200K) and "Opus 4.6 1M" are the only Opus options in the desktop app, whereas in the CLI/TUI app you don't seem to even get that distinction.
I bet that for a lot of folks something like 400k, 600k or 800k would work as better defaults, based on whatever task they want to work on.
Hey all, Boris from the Claude Code team here. We've been investigating these reports, and a few of the top issues we've found are: 1. Prompt cache misses when using 1M token context window are expensive. Since Claude Code uses a 1 hour prompt cache window for the main agent, if you leave your computer for over an hour then continue a stale session, it's often a full cache miss. To improve this, we have shipped a few…
To be fair I have a pretty loose harness and pattern but it’s been enough to pull in 20k in bounties a month for a long time without going over plan with very little steering (sometimes days of continuous work)
That being said I’ve figured this was coming for a long time and have been slowly moving to local models. They’re slower but with the right harnesses and setup they’re still finding much the same amount in bounties.
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That might be, but the argument was that poor cache utilization was costing Anthropic too much money in other harnesses. If cache is considered in rate limits, it doesn’t matter from a cost perspective, you’ll just hit your rate limits faster in other harnesses that don’t try to cache optimize.
There were two issues with some other 3p harnesses: 1. Poor cache utilization. I put up a few PRs to fix these in OpenClaw, but the problem is their users update to new versions very slowly, so the vast majority of requests continued to use cache inefficiently. 2. Spiky traffic. A number of these harnesses use un-jittered cron, straining services due to weird traffic shape. Same problem -- it's patched, but users upg…
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Wait, where is there a 'beta' tag to something that they are charging real money for? Why is this software any different than any other software and we should completely give away our rights as a consumer to ensure what we pay for is delivered?
What right as a consumer do you have that is pertinent here, other than to have the vendor adhere to the terms of the agreement you have with them? Anthropic has many customers despite the fact that they have occasional problems. They’re not suing Anthropic because Anthropic isn’t promising in its agreement something they can’t deliver. I think you’re reading into the agreement something that isn’t there, and that’s…
Does it exist?
Just because people pay for things doesn't mean they know or understand what they are paying for. Nor is there the legal precedence to actually understand where the rub lies or how that impacts business.
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> 1hr -> 5min on March 6th This is not accurate. The main agent typically uses a 1h cache (except for API customers, which can enable 1h but it is not on by default because it costs more). Sub-agents typically use a 5m cache.
So if I run a test suite or compile my rust program in a sub agent I’m going to get cache misses? Boo.
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The evidence is that quotas exist, as seen here, and are low enough that people are hitting them regularly. When was the last time you hit your quota of Google searches? When was the last time you hit your quota of StackOverflow questions? When was the last time you hit your quota of YouTube videos? Any service will rate limit abuse, but if abuse is indistinguishable from regular use from the provider's perspective,…
Great point. The parent's argument is that the marginal cost of inference is minimal. However, the fundamental flaw is that he's separating inference from the high cost frontier models. It's a cross-subsidy that can't be ignored.