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We have a 99% email reputation, but Gmail disagrees

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Re: We have a 99% email reputation, but Gmail disagrees

#101

Post by em-bee »

ryandrake wrote: post #93
em-bee wrote: post #85

Earlier quoted context omitted.

on most services you sign up by using an email address (or a phone number) as an identifier. these need to be verified to make sure it's actually yours and not someone else's, or a typo.

They don't need to be verified through E-mail or through the phone, though. A simple landing page after you sign up that says: "We signed up [E-mail] for this service using [phone number]. If this is incorrect, [click here] to make corrections" would work, too. Frankly, I'm getting tired of having to constantly "verify" this and "confirm" that every time I sign up for or log into an online service. It's especially an…

how do you prevent malicious use intentionally signing up someone else without verification? and how do you verify your own email if you are not technically competent enough to know how to spell your email correctly? (probably not an issue for students, but just seeing stories here on hackernews about people receiving emails not meant for them shows that this is an issue)

Re: We have a 99% email reputation, but Gmail disagrees

#102

Post by wl »

Pikamander2 wrote: post #5

Gmail's spam detection has some real headscratcher moments every now and then. Some days it'll mark legitimate transaction emails from major companies as spam even if you've been receiving emails from them for years. And then right afterwards it'll allow an obvious scam email with a PDF attachment from some random Gmail account that you've never contacted to go straight to your inbox.

> Some days it'll mark legitimate transaction emails from major companies as spam

I get legitimate transactional emails intended for someone else and those senders refuse to stop them because I'm not their customer and only their customer can request account updates. Those get marked as spam.

Re: We have a 99% email reputation, but Gmail disagrees

#104

Post by Mordisquitos »

echelon wrote: post #92
GroksBarnacles wrote: post #89

Earlier quoted context omitted.

No company has ever gained users by forcing emails on users.

Every fashion brand on the planet reengages their customers this way and it works. I learned about the Analogue 64 from a marketing email, and I bought it. I see emails showing me new API features are available. Sometimes that's useful. I see Font Awesome has new fonts. Useful. I see a16z wrote an article that seems interesting to me. Useful. I filter out the 95% of stuff I don't want. I'm not seeing ads for clothing…

> Every fashion brand on the planet reengages their customers this way and it works.

I often receive emails from (among other things) fashion brands to which I never subscribed. There are clearly multiple people worldwide who, mistakenly or intentionally, are giving my `firstname.lastname@gmail.com` at checkout or whatever rather than their own.

Every time I receive one of those emails I do two things:

1. Use their unsubscribe link on a private window, connecting with a VPN exit point in their country (or nearby). If asked, I select the "I never subscribed" or "This is spam" option.

2. Mark the email as spam on GMail, rejecting GMail's proposal to unsubscribe instead (as I already did).

I have no mercy and feel no guilt at reducing their email server's reputation. The only exceptions I make are the rare emails that ask me to confirm "my" subscription before sending "me" their stuff. That I respect, and I just ignore and delete.

Re: We have a 99% email reputation, but Gmail disagrees

#105

Post by hrimfaxi »

echelon wrote: post #96
EA-3167 wrote: post #64

Earlier quoted context omitted.

Who’s angry? We’re just not interested in someone else’s unethical and unwelcome business practices and are acting to curtail its impact. Your dreams of business success aren’t my problem, and neither is your shamelessness.

Sending you an email after you signed up is "unethical"? That's a bit carried away, don't you think? There are unsubscribe buttons with laws that enforce that they work. Meanwhile hyperscalers are constantly in your eyes and ears and they have a million ways to bypass those regulations and get into your headspace regardless. Your URL bar is an ad. Your phone default settings and push notifications are ads. Your app s…

> Dollars are spent on attention. You don't make it in this world without securing some attention.

I love your word choice here. "Securing" almost perfectly defines it, because you are acting with hostility against the person whose attention you are seeking to capture.

Re: We have a 99% email reputation, but Gmail disagrees

#106

Post by godelski »

itopaloglu83 wrote: post #41
Youden wrote: post #7

How do you get email addresses? Do people freely and explicitly choose to sign up to your mailing list, or is it baggage that you're forcing on them without their consent? I notice that when I go to https://fontawesome.com/ and click "Start for Free", I'm asked for my email address. This isn't necessary for me to use the icons. I just need a page that tells me to add the necessary tags for cdnjs [0]. I think your pro…

I don’t know if this is true with Font Awesome, but more and more companies are spamming my inbox despite disabling any promotional emails in their settings. So, I mark any unwanted email as spam in Gmail immediately, and even leave bad reviews. Having my email address is not the same as having my consent. Stop trying to roofie us with malicious EULAs.

Intel did this to me with a job application... they just sent tons of promo shit even after I unsubscribed

And people wonder why I make unique email addresses for every site and even multiple for some sites. It's for exactly this (and to see who's selling it). My only real recourse is to delete the email address. Thanks mozmail, and thanks bitwarden for integrating. But it's also dumb as shit that we have to do things like this.

Re: We have a 99% email reputation, but Gmail disagrees

#108

Post by armadyl »

itopaloglu83 wrote: post #41
Youden wrote: post #7

How do you get email addresses? Do people freely and explicitly choose to sign up to your mailing list, or is it baggage that you're forcing on them without their consent? I notice that when I go to https://fontawesome.com/ and click "Start for Free", I'm asked for my email address. This isn't necessary for me to use the icons. I just need a page that tells me to add the necessary tags for cdnjs [0]. I think your pro…

I don’t know if this is true with Font Awesome, but more and more companies are spamming my inbox despite disabling any promotional emails in their settings. So, I mark any unwanted email as spam in Gmail immediately, and even leave bad reviews. Having my email address is not the same as having my consent. Stop trying to roofie us with malicious EULAs.

Stripe does this to me and it's starting to get annoying. They offer an unsubscribe option to remove you from current mailing lists but perpetually have you auto added to new mailing lists effectively making the unsubscribe option useless.

Re: We have a 99% email reputation, but Gmail disagrees

#109

Post by chistev »

catlikesshrimp wrote: post #107
chistev wrote: post #60

How many people here check their spam?

all the time, unfortunately. Mostly when I have to confirm the email address when I sign up to a website account, but every couple fo weeks, too.

Yea, me too. All the time.
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