Earlier quoted context omitted.
Why are you making the students use their personal e-mail rather than the school e-mail?
it's probably the other way around. students use their private email, and they somehow can't make them use a school email.
We have a 99% email reputation, but Gmail disagrees
91–100 of 325 posts
Re: We have a 99% email reputation, but Gmail disagrees
#92Earlier quoted context omitted.
Are you an entrepreneur or an employee? Do you know how exceedingly hard it is to grow a business and how shameless you have to be in the face of adversity to make it work? It sucks. You have to do this stuff to get a customer relationship. The thing Apple and Google get for free and try so hard to snip you out of. Maybe it wouldn't be so bad if we regulated market monopolies and caused them to break up. More money t…
No company has ever gained users by forcing emails on users.
I learned about the Analogue 64 from a marketing email, and I bought it.
I see emails showing me new API features are available. Sometimes that's useful.
I see Font Awesome has new fonts. Useful.
I see a16z wrote an article that seems interesting to me. Useful.
I filter out the 95% of stuff I don't want. I'm not seeing ads for clothing, but my wife might and she might find that useful.
You're thinking that because you don't like it the practice should end entirely across the board?
You very rarely make it in this world without trying.
And if you don't like it, there's "unsubscribe".
Not everyone is lucky enough to be Apple. And even they send lots of marketing emails.
Engineers complain too much. The reality on the ground is much more steep and treacherous.
Re: We have a 99% email reputation, but Gmail disagrees
#93Earlier quoted context omitted.
> we have to send a few thousands of confirmation emails What are you confirming, and why do you have to send it as E-mail? If it's sign-ups, just "confirm" using the same system that the user used to sign-up. Presumably HTTP.
on most services you sign up by using an email address (or a phone number) as an identifier. these need to be verified to make sure it's actually yours and not someone else's, or a typo.
Frankly, I'm getting tired of having to constantly "verify" this and "confirm" that every time I sign up for or log into an online service. It's especially annoying after I've already signed up. Every bank that I haven't logged into for the last 5 milliseconds hits me with a "confirm your E-mail yet again" flow. I'm going to just start using "password" for my password if these guys keep insisting on round-tripping through my E-mail every time I need to do anything.
Re: We have a 99% email reputation, but Gmail disagrees
#94> At our CORE, our instinct is to only email folks when we actually have something fun to share. A big release, something we’re excited about, news worth your time. That’d probably be every couple of months, if that. Respectful. Low noise. Low noise for some fonts is zero emails. In the nicest way possible, users aren't excited about your big release, they're just not.
I would say that email is inherently a somewhat noisy channel. You have little meta-data about how appropriate and timely a message is, so often you are sending in the dark. There are many downsides to the protocol and its place in our lives but it does carry a lot of important communication.
Basically...I just don't know what communication medium would allow a company that makes app icons to keep their customers in the loop about updates & concerns related to the product. Are you gonna install a Font Awesome app?
Re: We have a 99% email reputation, but Gmail disagrees
#95I'm a Font Awesome subscriber and yes, for the record, they spam me with annoying marketing and probably deserve their Gmail woes. They also use that silly dark pattern where they alternate sending out marketing emails from {David,Harry,Sam,Janet,every other person at the company}@fontawesome.com.
Hey fontawesome and any other company that sends bullshit spam, nobody cares about whatever thing you want to spam, you're just poisoning the well for others.
Re: We have a 99% email reputation, but Gmail disagrees
#96Earlier quoted context omitted.
Are you an entrepreneur or an employee? Do you know how exceedingly hard it is to grow a business and how shameless you have to be in the face of adversity to make it work? It sucks. You have to do this stuff to get a customer relationship. The thing Apple and Google get for free and try so hard to snip you out of. Maybe it wouldn't be so bad if we regulated market monopolies and caused them to break up. More money t…
Who’s angry? We’re just not interested in someone else’s unethical and unwelcome business practices and are acting to curtail its impact. Your dreams of business success aren’t my problem, and neither is your shamelessness.
That's a bit carried away, don't you think?
There are unsubscribe buttons with laws that enforce that they work.
Meanwhile hyperscalers are constantly in your eyes and ears and they have a million ways to bypass those regulations and get into your headspace regardless.
Your URL bar is an ad. Your phone default settings and push notifications are ads. Your app store is an ad. Every new feature or OS update is an ad. Your new tab screen is an ad. Your browser updates are ads.
Dollars are spent on attention. You don't make it in this world without securing some attention.
Some have worked themselves into a place of eternal captive attention, everyone else is either climbing the mountain or running the treadmill.
And all those employees' livelihoods depend on it working. Otherwise they starve.
Be thankful you, as presumably an engineer, don't have to be exposed to this game. It's Darwinian and adversarial, zero sum, a fight to survive.
Maybe you're happy working for someone who does all this work for you or figured out a tiny niche where it isn't necessary. But reality is much different.
Re: We have a 99% email reputation, but Gmail disagrees
#97GMail disagrees with you, because GMail users disagree with you. They are clicking "report spam" on your emails. Whether or not you think what you're sending is spam, the recipients think it is, and that's what matters. (Based on the other comments in this thread it's not hard to see why they might think so.)
• A receipt when a person comes to our site and purchases something.
• Their license key if what they purchased requires a license key.
• Replies if they send email to customer support.
• If they have purchased an automatically renewing subscription we email a receipt after it renews or a notice that it was declined if the charge does not go through. This is required by the major credit card companies.
• If they have an automatically renewing subscription and they are on a plan other than monthly we send a reminder before it tries to renew. This is required by the major credit card companies and by the consumer protection laws in many jurisdictions.
Re: We have a 99% email reputation, but Gmail disagrees
#98From a user’s PoV. Gmail is awesome. Super low noise and zero phishing emails.
Re: We have a 99% email reputation, but Gmail disagrees
#99Re: We have a 99% email reputation, but Gmail disagrees
#100If this is their global approach to communication, perhaps Google is right.