What's your spam report rate on Google Postmaster Tools?
Their reputation is probably so poor that GPT won't even show them.
We have a 99% email reputation, but Gmail disagrees
51–60 of 325 posts
Re: We have a 99% email reputation, but Gmail disagrees
#52Reading this article, all I saw was: Spam Spam Spam Spam:
> we use SendGrid to deliver our emails
Oh oh... here we go, the music is starting...
> hit send on our announcement emails for our new Build Awesome Kickstarter campaign
Spam.
> Now, there are definitely folks who will choose to mark some of what we send as spam.
Yup, spam.
> some of you may have missed things we were genuinely excited to share
Spam.
> our instinct is to only email folks when we actually have something fun to share
Spam.
> A big release, something we’re excited about, news worth your time.
Spam.
> That’d probably be every couple of months
Spam.
> Like, genuinely, if we could, we would only very occasionally send a big email blast to our customers.
Spam. Spam. Spam. Spam... Just like the song. Thank you, Google for doing a great job!
Re: We have a 99% email reputation, but Gmail disagrees
#53Earlier quoted context omitted.
Do they have an easy-to-unsubscribe link in the marketing spam (cannot include logging into the user's account)? I have a generic name gmail account and people with my name frequently accidentally use my email address when signing up for stuff. When I get unsolicited mail which doesn't include a simple unsubscribe link then I just report as spam instead.
I think most of them are spamming you and you’re being nice to attribute to mistakes. Also, a lot of companies nowadays keep adding weird email topics that you need to constantly unsubscribe from. If I signed up and turned off all subscriptions, then anything they send is marked as spam immediately. The lack of cost in sending email makes it easy for them to keep abusing all the time.
I basically give companies 0 strikes anymore, and assume the "unsubscribe" link is at best, a dark pattern that only unsubscribes me from that 1 out of their 100 "channels," and at worst, confirms my E-mail address. "Report Spam" immediately.
Re: We have a 99% email reputation, but Gmail disagrees
#54Earlier quoted context omitted.
Several years back when I applied for a Google internship, I missed some emails from my recruiter (soandso@google.com) because they went to my gmail spam folder.
There is a good reason for this. Part of Google maintains the principle that their own traffic has to go through the same classification process as all other mails. Other parts of Google can't stop themselves from sending spam from what are supposed to be gold-plated VIPs. Consequently, some of Google's own behaviors have poor reputation and some legitimate transactional messages are collateral damage.
> Other parts of Google can't stop themselves from sending spam from what are supposed to be gold-plated VIPs.
Seems like a badly run company.
(Insert that caricature of the MSFT org chart with guns pointing in all directions.)
Re: We have a 99% email reputation, but Gmail disagrees
#55This post rubs me the wrong way. Don't get me wrong, I'm a FA customer.
But this makes it seem like FA feels entitled to people's attention. Google is getting in the way of that, so they are complaining about the system.
Yes, unscrupulous opportunists + Google + AI (in that order) have rotted the email system into a byzantine husk of its former useful self, especially for promotion, but I don't understand why FA is making a fuss over this or should be accorded special treatment. Email sucks for everyone, maybe find other ways to get your message out?
Re: We have a 99% email reputation, but Gmail disagrees
#56If I did not explicitly opt-in to receiving emails, which I never do, I mark them as spam in Gmail. Stop sending unsolicited emails and you won’t be reported for spam, it’s pretty easy.
google marks my private emails that i send as replies to messages from gmail as spam.
i don't send any unsolicited emails from my domain ever. i have nothing to sell. so no, it's not that easy.
Re: We have a 99% email reputation, but Gmail disagrees
#57Email subscriptions is and has always been the wrong way to go. If you want to provide a news subscription service, provide RSS. If you want to receive news about a particular service/company, subscribe to their RSS feeds. No reputations and delivery issue to handle for the provider, no subscriptions and unsubscriptions to manage for provider, can be managed locally by user. Providers have easy setup, users have full control. And RSS is supported by any half decent email client so people who like having stuff in the same interface do not have to use a different software.
What's not to like?
Re: We have a 99% email reputation, but Gmail disagrees
#58Earlier quoted context omitted.
There is a good reason for this. Part of Google maintains the principle that their own traffic has to go through the same classification process as all other mails. Other parts of Google can't stop themselves from sending spam from what are supposed to be gold-plated VIPs. Consequently, some of Google's own behaviors have poor reputation and some legitimate transactional messages are collateral damage.
> Other parts of Google can't stop themselves from sending spam from what are supposed to be gold-plated VIPs. Seems like a badly run company. (Insert that caricature of the MSFT org chart with guns pointing in all directions.)
at that scale i don't believe it is possible to do much better on this particular issue at least.
Re: We have a 99% email reputation, but Gmail disagrees
#59How do you get email addresses? Do people freely and explicitly choose to sign up to your mailing list, or is it baggage that you're forcing on them without their consent? I notice that when I go to https://fontawesome.com/ and click "Start for Free", I'm asked for my email address. This isn't necessary for me to use the icons. I just need a page that tells me to add the necessary tags for cdnjs [0]. I think your pro…
I don’t know if this is true with Font Awesome, but more and more companies are spamming my inbox despite disabling any promotional emails in their settings. So, I mark any unwanted email as spam in Gmail immediately, and even leave bad reviews. Having my email address is not the same as having my consent. Stop trying to roofie us with malicious EULAs.
Are you an entrepreneur or an employee?
Do you know how exceedingly hard it is to grow a business and how shameless you have to be in the face of adversity to make it work?
It sucks. You have to do this stuff to get a customer relationship. The thing Apple and Google get for free and try so hard to snip you out of.
Maybe it wouldn't be so bad if we regulated market monopolies and caused them to break up. More money to go around.
Font Awesome is a good business, but you know the gettings are tough when they have to do this.
A lot of y'all complain about this, then act surprised when businesses have to lay off or go under. We can't all be advertising behemoths like Google.
Google, which by the way, used monopoly power to take 92% of "URL bars" and turn them into proxy bidding wars for brands and trademarks they do not own. Totally illegal horse shit that passes costs onto consumers and makes it easier for big business to squash small brands (I've had big business spend ads on my tiny little trademark).
You're all angry at the wrong people.
Re: We have a 99% email reputation, but Gmail disagrees
#60How many people here check their spam?