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My Google Workspace account suspension

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Re: My Google Workspace account suspension

#181
post #73

Google's customer support is interesting. Its definitely a case where you'll sometimes hit pockets of the company where clearly there was someone who made it their life's work to fix this bad reputation they have; while other pockets make it clear that they deserve the reputation. I had a Nest subscription that became a total mess. If you've ever tried to use Nest before, or are coming from a legacy Nest account, and…

> My favorite bit of Googleism: Go to any site you sign in with Google SSO and watch the URLs in the eight redirects it has to do before it signs you in. You'll see a "youtube.com" in there. Even on a Workspace account. Youtube.com is a load-bearing website in their core auth flows.

I assume that's just because they need to set a cookie on the YouTube domain in case you visit YouTube later on the workspace account, and not "load bearing"in the manner you insinuate

Re: My Google Workspace account suspension

#183
post #82
post #80

If a service offers "Login with Google/Apple/Facebook/etc" you should never do that if they offer a username/password. It just increases the single point of failure. Avoid places that only offer the "Login with Foo" if at all possible (looking at you Tailscale). As an ex-googler, the only reason I was comfortable keeping even my personal email there was because I could reach out internally if there was a problem. I l…

> Avoid places that only offer the "Login with Foo" if at all possible (looking at you Tailscale). Tailscale is the only serious company that I can ever recall offering /only/ third party login. It's bit bizarre on the face of it. Anyone know the reason?

Is Tailscale really a serious company?

Re: My Google Workspace account suspension

#185
The full text of Google's slogan is: Don't be evil (to customers that click ads from which our largest income share comes but not to developers who in the future might be our competitors).

It's just too long to fit on a T-shirt but not to memorise.

Re: My Google Workspace account suspension

#186

It's been [0] days since the last "Cloud provider banned me and I lost everything" article. Everyone who depends on the good graces of a cloud provider for something (not just Google, but Amazon, Microsoft, Apple, whatever) needs to at the very least, take a moment, and figure out what their plan is when they are suddenly banned and locked out permanently, without any way to contact the company. Does life just go on,…

google is worst because normal people with no tech experience can accidentally get banned from the only email account they ever had since 2005 which has all their insurance tax resumes family photo etc , never even understand how it happened , or fix it

I'm one such person among the billions worldwide, that is a minority on this forum.

Re: My Google Workspace account suspension

#187

Earlier quoted context omitted.

My other annoyance lately is companies that don't let you set a password. It's either passkey only (which I'm not sold on, yet), or "we'll email you a login link". Great, now I have to wait for the email to show up, click the link, hope it doesn't expire if I get distracted while waiting, and then also delete your emails, sometimes multiple times a day? What a shit tier authentication mechanism.

I despise this. Slack keeps doing this even though I have a password and 2FA configured.

Vercel won't even let you set a password.

"Sign-in methods: Email, passkey, Google account, Apple account, GitHub, GitLab, Bitbucket".

Re: My Google Workspace account suspension

#188

Earlier quoted context omitted.

> We really need to just fix the laws. This. There are something like 150 million Americans with a Google account, and these days it is more important than a phone number to have a working email. Email is a utility. Email companies should be heavily regulated and controlled like phone or other utility companies.

I don't know if I agree it should be regulated like a utility, however I believe contracts and suspensions should require more work than a click of a button.

The ease of suspend isn’t the problem here. It’s that there is functionally no recourse once the suspension happens, justified or not.

The only people who seem to get un-suspended are the ones who can generate news media outrage or who can call their friend who is a director/exec at the company. (Obviously this intuition is flawed, but it’s hurting the reputations of these SaaS providers.)

Re: My Google Workspace account suspension

#189
post #82
post #80

If a service offers "Login with Google/Apple/Facebook/etc" you should never do that if they offer a username/password. It just increases the single point of failure. Avoid places that only offer the "Login with Foo" if at all possible (looking at you Tailscale). As an ex-googler, the only reason I was comfortable keeping even my personal email there was because I could reach out internally if there was a problem. I l…

> Avoid places that only offer the "Login with Foo" if at all possible (looking at you Tailscale). Tailscale is the only serious company that I can ever recall offering /only/ third party login. It's bit bizarre on the face of it. Anyone know the reason?

I use my own OIDC connection to Tailscale. I don't use a third party for login. It's not hard to set up.

Re: My Google Workspace account suspension

#190

Earlier quoted context omitted.

We offer Login with Google and Login with Facebook on our apps. The fun part is both FB and Google started blocking Selenium and any other automated agents from logging in. So basically there's no way to run end to end tests that confirm the login flows using FB or Google, which have wrinkles that our normal login doesn't hit.

> We offer Login with Google and Login with Facebook on our apps. This has the nefarious side effect of allowing Google or Facebook to track people across the Internet and apps. Webmasters like you are, often for no imperative reason, complicit of this by providing such login options.

“For no imperative reason”

App developers have repeatedly stated that offering those options increases user account creation. There is lower friction to using “login with ” than to create username/password creation flow. My guess is that most of the world hasn’t figured out a password manager workflow that works for them (or they aren’t willing to pay for it).

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