Google's customer support is interesting. Its definitely a case where you'll sometimes hit pockets of the company where clearly there was someone who made it their life's work to fix this bad reputation they have; while other pockets make it clear that they deserve the reputation. I had a Nest subscription that became a total mess. If you've ever tried to use Nest before, or are coming from a legacy Nest account, and…
I assume that's just because they need to set a cookie on the YouTube domain in case you visit YouTube later on the workspace account, and not "load bearing"in the manner you insinuate