21–30 of 132 posts
Their customer support will literally only read from their script an no matter how much you reason and try to explain logic to them they just give a scripted answer back. Never doing business with them someone please invent something better.
Basically never use ebay.
A month or so later, the buyer put a chargeback on their credit card, got their money back from paypal, and I had no recourse. Worse still, Paypal charged ME $50 more because of the chargeback! Despite my sending them the code (which they requested, and through ebays messaging system), I had to have delivery confirmation from a shipper to prove I sent it. Even though they have the messages proving the delivery/receipt, too bad for me. I tried calling paypal, and that got nowhere. They said something like "sorry, it will cost $200 to investigate the chargeback further, so it's probably not worth it". I told them I'd write it off to my not understanding their policy on "seller protection", but at least do something about the scammers account. Of course they said they couldn't, nor could the refund any of the fees.
So now I'm out the $30 for my item, $50 more because paypal incurred a chargeback, plus ebay fees, plus the guy got positive feedback and went on to do this to other people! Totally incredulous.
Instead of blogging about it though, I've decided to build a company to compete with ebay. Wish me luck =)
eBay is great for buyers, a horrific minefield for sellers.
A big problem with casual selling on ebay is you don't know what you don't know until you've already been screwed. I sold some iTunes gift cards and provided the redemption code from the card after I received payment. We both left positive feedback for each other (he already had 18 feedback). A month or so later, the buyer put a chargeback on their credit card, got their money back from paypal, and I had no recourse.…
If you'd launched already I would have happily sold my iPhone through you. There's really no way you could have provided a worse experience unless you actively tried.
A big problem with casual selling on ebay is you don't know what you don't know until you've already been screwed. I sold some iTunes gift cards and provided the redemption code from the card after I received payment. We both left positive feedback for each other (he already had 18 feedback). A month or so later, the buyer put a chargeback on their credit card, got their money back from paypal, and I had no recourse.…
Most of the big online sites (Paypal is the worst offender, but the others aren't much better) favor buyers over sellers. Amazon certainly works that way, and, as a result, I'm mostly use Craigslist to sell computers and cameras/lenses. I don't sell all that much stuff, though I do it for family members, but I'm familiar enough to have an opinion.
Craigslist has its own dangers, but those can be mitigated through meeting in public or in police station lobbies.
I don't get why the default action of most people is to feel compelled by whatever a company's accounting system tells them to do. Both this and that also-popular cable box story. There are two autonomous sides to every relationship. If you don't value your ability to use ebay again in the future at more than $2, give their customer service department a good-faith 15 minutes of your time to fulfill their elective pro…
eBay has listing fees, of course you are going to be up for them regardless. Personally I would just set a reasonable price buy it now with immediate PayPal payment required, no need to waste your time then with anyone who hasn't already sent money your way.
I've had a number of attempts at adding a "Buy it now" and some scammer from Nigeria (every time) ends up "buying it" and sending phishing emails. Only to have to wait again to put it up for sale after a few days.
A big problem with casual selling on ebay is you don't know what you don't know until you've already been screwed. I sold some iTunes gift cards and provided the redemption code from the card after I received payment. We both left positive feedback for each other (he already had 18 feedback). A month or so later, the buyer put a chargeback on their credit card, got their money back from paypal, and I had no recourse.…
>A big problem with casual selling on ebay is you don't know what you don't know until you've already been screwed. Most of the big online sites (Paypal is the worst offender, but the others aren't much better) favor buyers over sellers. Amazon certainly works that way, and, as a result, I'm mostly use Craigslist to sell computers and cameras/lenses. I don't sell all that much stuff, though I do it for family members…