Earlier quoted context omitted.
But why did someone like this Dixon guy get in to begin with? He seemed like an odd choice from day 1, but I figured maybe apple knew something the rest or us didn't. Apparently not. Apple retail head is one of the most desirable executive positions on the planet. Why couldn't they recruit a true superstar? I'm a little confused and worried ...
> Apple retail head is one of the most desirable executive positions on the planet. Why couldn't they recruit a true superstar? I think the problem is identifying the superstar in the first place. Quite frankly, there is no company whose retail comes close to Apple, and so there isn't anyone who has a track record of being able to do the SVP Retail job. In addition, the Apple SVP Retail job is different from head of…
I'd look towards fashion - for example the Japanese clothing store Uniqlo [1]. Their stores are quite similar to Apple's in terms of layout and space, the way that they encourage you to come in and look around, and they always have helpful service on hand. The problem is Tadashi Yanai [2] is too rich and successful to leave his current post.
I see a parallel with Apple making (subjectively) luxurious electronic devices available at prices for the masses the way Uniqlo makes (subjectively) luxurious fashion available at prices for the masses. I grabbed a bunch of French linen shirts in Tokyo for ~25 AUD each (though the AUD was doing well against the JPY at the time).
[1] http://en.wikipedia.org/wiki/Uniqlo [2] http://en.wikipedia.org/wiki/Tadashi_Yanai