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Scott Forstall leaves Apple

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231–240 of 335 posts

Re: Scott Forstall leaves Apple

#231

Anyone who A) likes Apple and B) has ever been in a Dixons store in the UK will be overjoyed with the other departure, Browett (head of retail and previous Dixons CEO) who is leaving immediately (compared to Forstall's year long "transition" departure). Dixons is everything that Apple should never be; terrible customer service, clueless minimum wage staff, horrible retail experience, and generally used only by people…

But why did someone like this Dixon guy get in to begin with? He seemed like an odd choice from day 1, but I figured maybe apple knew something the rest or us didn't. Apparently not.

Apple retail head is one of the most desirable executive positions on the planet. Why couldn't they recruit a true superstar?

I'm a little confused and worried ...

Re: Scott Forstall leaves Apple

#232

Wasnt he supposed to be the next Steve Jobs? He was noticeably missing from the last event. It was strange that they didnt have ios updates to talk about (that is when he gets on stage).

My observation was that Scott wanted to be the next Steve, with his autoskeuomorphic behavior. That he spent the last 15 years working for Steve is probably also a factor here.

I think some people assume he was being groomed for that position, but I never sensed that.

Re: Scott Forstall leaves Apple

#233
post #137

Anyone who A) likes Apple and B) has ever been in a Dixons store in the UK will be overjoyed with the other departure, Browett (head of retail and previous Dixons CEO) who is leaving immediately (compared to Forstall's year long "transition" departure). Dixons is everything that Apple should never be; terrible customer service, clueless minimum wage staff, horrible retail experience, and generally used only by people…

I had the misfortune of shopping UK retail for a few years, and especially in electronics, I can't imagine anyone using it as an example of a great way to structure anything, let alone a premium brand like Apple. The only UK retail brands which don't seem horrible are high-end department stores (Selfridges, etc.) and grocery stores, and neither really seems like a good background for running Apple retail.

(Assuming you're American) what specifically makes retail in the US so much better?

Re: Scott Forstall leaves Apple

#234
I think there's a few layers to this:

1) Forstall apparently wants to be CEO, and run the company. That puts him at odds with Cook (the CEO), and Ive (who wants to drive Apple's design decisions).

2) He's divisive. There's claims that neither Jonny Ive nor Bob Mansfield would talk to him without Tim Cook mediating. There's also claims that he "managed up" (showed off to the boss) better than he "managed down", and stole credit while deflecting critisism.

3) He was the guy in charge of Siri and Maps.

4) He was probably the one driving the post-Jobs war with Google.

Siri and Maps are Apple's way of fighting Google. Siri competes with Google Search, and Maps competes with Google Maps. There are reasons why Apple wants to spite Google, but the whole strategy could also be Scot Forstall's way of creating his own empire in Apple. Going head to head with Google requires lots of resources, which would all be under Forstall's command.

I don't think it's a good gamble for Apple. Google doesn't really hate Apple. I bet they'll port everything they can to iOS, as long as they can keep pushing their ads. Nexus might see Apple as a competitor, but Nexus isn't worth as much as adwords. As Eric Schmidt said in an interview - "It's their call".

If Apple goes down the path Forstall wants, they'll be going head to head with Google in the things Google is best at. If they stop trying to turn into a data / AI company, they can focus on what they do best - making easy to use devices which sell like hotcakes, and command a fat profit margin.

Android will hurt them, but as long as they focus on their core strengths (hardware, marketing, industrial design, interface design, and integration) they'll continue to do pretty well. They milked the iPod for a decade, despite there being plenty of better value competitors. They can do the same with the iPhone. They can do the same with whatever the next big thing is. I'd say going to war with Google will be at best a waste of time, and most likely a string of humiliating losses.

Re: Scott Forstall leaves Apple

#235
post #137

Earlier quoted context omitted.

I had the misfortune of shopping UK retail for a few years, and especially in electronics, I can't imagine anyone using it as an example of a great way to structure anything, let alone a premium brand like Apple. The only UK retail brands which don't seem horrible are high-end department stores (Selfridges, etc.) and grocery stores, and neither really seems like a good background for running Apple retail.

(Assuming you're American) what specifically makes retail in the US so much better?

I'm from New Zealand but have travelled in the US and lived in the UK. The difference is service.

You get it in the US. I remember it in every store. Initially I thought it was intimidating because I was not used to it. But after a few months and some great experiences I really enjoyed it.

You don't get it in the UK. High street stores, especially noticeable in places like shoe stores where you need service to complete a transaction. You could easily wait 10 minutes until someone was available to help you. And it could take another 10 minutes per pair of shoes you wanted to try on. So painful.

Re: Scott Forstall leaves Apple

#236
post #9

Jony Ive is now responsible for HI guidelines across the company? That could turn out great or horrible. (I'm not sure whether obviously great hardware designers can also be great UI designers.) I'm optimistic for now. Hopefully that means bye bye overt skeumorphism. (I do think Apple's UIs have in the past always been above average, sometimes excellent. Their fashion choices, however, have at times been horrible. It…

I agree - we don't really know anything about Jony Ive as a UI designer. The skeuomorphism will probably be toned down, but I have a hard time believing he will follow Microsoft's lead by copying Metro. Windows 8 and especially Office 2013 are really exposing Metro's weaknesses as a desktop paradigm.

Re: Scott Forstall leaves Apple

#237
Lots of supposition and subjectivity.

I'm pretty much clueless on this topic, but from a quick scan this seems like pure gossip. I've learned nothing at all except for various HN opinions, and I have trouble understanding if and/or what the substance is here.

What am I missing? Put another way. What does anyone on HN actually uniquely know about this situation. Could someone help simplify this?

Re: Scott Forstall leaves Apple

#238

Earlier quoted context omitted.

Mapping is NOT hard. I know from personal experience. The reason Apple screwed up maps is because of one reason and one reason only. Licensing. The app itself is great. The 3D maps are great. The data is the problem. Apple chose not to license data from many of the key players they should have to at least be competitive. My guess is Apple arrogantly thought they could get enough feedback from users to fix up the prob…

Mapping is NOT hard. I know from personal experience. What map applications have you authored? Any links?

A basic map application just requires data, projections (which is a solved problem, if a little tedious), and a rendering system. Path finding is also basically solved (it's Algorithms 101, though you need something a bit more sophisticated to make it scale). A basic mapping app can be hacked up in a week. A good mapping app is obviously much harder, but it's still doable.

But like taligent said, it's data that's the real problem. Mapping data tends to be dirty and heterogeneous. Do you have a point, or a polygon? You're in trouble if you just have a street address (geocoding can be very hit and miss). Metadata (like the projection) can be missing. Locations can be slightly wrong, and you'll draw a highway running through a shopping mall, or connect streets which don't quite connect, or have gaps in a street because it changes street names and there's a tiny gap between the two streets (which doesn't exist in the real world). How do you normalise the field names? How do you even get the data? Once you've got everything into your database, you move onto the next city / state / country.

Re: Scott Forstall leaves Apple

#239
post #18

> Scott Forstall will be leaving Apple next year > Jony Ive will provide leadership and direction for Human Interface (HI) across the company And thus ended the reign of skeuomorphism at Apple. Or, at least, the reign of hyper-realism and hyper-whimsy in UI design. Jobs or Forstall always seemed to favour it, but could you imagine Jony Ive signing off on a Podcasts app where half the screen is a reel-to-reel tape tha…

[deleted]

Re: Scott Forstall leaves Apple

#240
post #204

Earlier quoted context omitted.

The speed at which you can present text to the reader is not the end-all, be-all of the reading experience. In fact, the logical conclusion, of having zero transition whatsoever, is actually a pretty terrible experience. Why do you think people use smooth scrolling on their OS? Transitions are very valuable in producing a good user experience, whether it's a simple horizontal slide as the Kindle iOS app uses by defau…

I don't know when it has been introduced, or even if it was always there and I didn't notice, but iBooks also supports continuous vertical scrolling and it IS much faster than looking at an animation that shows a page turn or a slide. The default mode, "page turn" doesn't make any sense. When I scroll through an ebook through the continuous scrolling, the text appears INSTANTLY, without a perceptible delay and since…

It's a matter of personal preference. A seemingly endless expanse of text seems daunting. I like the idea of pages, they break down the text into more manageable pieces.
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