Live data from Hacker News

Apple has locked my Apple ID, and I have no recourse. A plea for help

hey.paris

361–370 of 1001 posts

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#361
post #239

It's just insane that a gift card redemption can trigger this. What's the rationale? It would make more sense if they just locked the person out of redeeming gift cards or something, not the entire account. But reading horror stories like this is is why I only use the very bare minimum of any of these cloud services. Keep local copies of everything. For developer accounts, I always create them under a separate email…

>It's just insane that a gift card redemption can trigger this. It's also the buying of gift cards that can get Apple accounts locked: https://old.reddit.com/r/apple/comments/r8b1lu/apple_will_pe... If enough of these horror stories are publicized, people will learn to never buy/redeem Apple gift cards because of the real possibility of account bans. - Don't give Apple gift cards to family and friends: You're potenti…

An even better advice: Don't buy Apple.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#362
I do have an Apple ID, which was banned due to fraud and customer support couldn’t do anything about.

The thing is, that account was just used for dev. things for the US company, which builds/sells software for the US federal government (among the other US entities).

It would not be very wise to do fraud.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#363

Earlier quoted context omitted.

I don’t mean to defend this, but I know from experience that gift cards are frequently used for money laundring. The laws against that are very strict, incentivizing companies to overshoot and block false positives. At the same time, AML solutions tend to be a closely guarded black box which simply tells you to block a customer, finding out why is pretty difficult. To add more to the problem, some anti money Landry s…

>At the same time, AML solutions tend to be a closely guarded black box which simply tells you to block a customer, finding out why is pretty difficult. For a good reason! You, as a rule, really don't want to tell the customer why you're blocking them. What will happen in the end is that you will be facing federal charges for assisting the money launderers because you kept telling them what they're doing wrong.

See https://doctorow.medium.com/como-is-infosec-307f87004563

> This is the same failure mode of all security-through-obscurity. Secrecy means that bad guys are privy to defects in systems, while the people who those systems are supposed to defend are in the dark, and can have their defenses weaponized against them.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#364

Earlier quoted context omitted.

To what extent is the victim their own perpetrator? They allow the status quo to succeed by endorsing it. They voted for this with $30,000 of their own money, and they will likely vote again.

So taking a wrong turn should result in you being mugged, raped and subsequently killed because apparently there was some "safe", but less convenient, passage? You're not helping OSS by making claims like these.

Obviously you're being facetious, that is not at all what that poster is claiming.

While I agree that entering a dark alley shouldn't result in ill effects, if ill effects happen in said dark alley it is still worth the discussion to remind people to stay out of dark alleys in today's day and age (or until the root problem, whatever it is, is improved).

Pretending that it is OK to enter dark alleys and forcing blame elsewhere will continue to have people unwittingly enter dark alleys.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#365
Remember, companies get away with these over the top behaviours cause it costs them nothing to have one less customer.

If this situation somehow escalates until they have to take action, they will already have made so much money that is not a blip.

They don’t care. You as an individual customer means absolutely nothing.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#367

Earlier quoted context omitted.

living in an apartment sucks for security. You can't really own a gun and practice castle doctrine. Your landlord has a key to your home and can lock you out at any time, or can go through your mail. There are other options like living in your own property, living in an RV, etc. that are better if you are worried about security. If I was living in an apartment, I wouldn't be stashing all of my money under my mattress…

> You can't really own a gun and practice castle doctrine. Your landlord has a key to your home and can lock you out at any time, or can go through your mail. None of this is true in the US. Castle doctrine applies to your domicile , and is not based on property ownership. If you have a lease, it is your home as far as CD is concerned. WRT gun restriction rules for rental properties, they vary by state, but in states…

>Landlords usually require written notice to enter the premises, in advance, and cannot "lock you out at any time" without going through an eviction process if you have a lease.

Sure, in the same way that landlords aren't able to unfairly keep security deposits - they can and often do do it because it takes a lot of time and effort to attempt to get recompense after the fact, and the consequences even in that case are not significant enough to disincentivize them.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#368
post #344

Earlier quoted context omitted.

I don’t see that happening in Belgium, though?

You don't? Google already requires ID for developers in Belgium [0], and it's complying with regional laws for age verification [1]. The EU is also starting to look at age verification [2]. I don't see how it's such a stretch that Google may want to expand this further even in the absence of government demands, considering the huge ad/data incentive for them to directly link accounts to IRL identities. [0] https://su…

> Google already requires ID for developers in Belgium

But it also requires id in France, even for people who don't have an eid. Or in the US, and most likely just about everywhere in the world.

I don't see how this is related in any way to having a chip on an id document.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#369

This is one of the worst stories I’ve seen yet. It sounds like they were “all in” on Apple with zero backups, which shows some questionable judgment, but still, this sort of thing shouldn’t be possible any more than a bank deciding to take all your money with no recourse. (They can close your account, but they can’t keep your money.) Maybe hosts should be required to mail you a hard drive with your data on it when th…

> this sort of thing shouldn’t be possible any more than a bank deciding to take all your money with no recourse. (They can close your account, but they can’t keep your money.) I once had to help a relative sue a bank who had closed his account after he refused to answer their very intrusive questions (they wanted to know details about distant relatives living in another country). They also refused to return his mone…

Which bank?

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#370
post #363

Earlier quoted context omitted.

>At the same time, AML solutions tend to be a closely guarded black box which simply tells you to block a customer, finding out why is pretty difficult. For a good reason! You, as a rule, really don't want to tell the customer why you're blocking them. What will happen in the end is that you will be facing federal charges for assisting the money launderers because you kept telling them what they're doing wrong.

See https://doctorow.medium.com/como-is-infosec-307f87004563 > This is the same failure mode of all security-through-obscurity. Secrecy means that bad guys are privy to defects in systems, while the people who those systems are supposed to defend are in the dark, and can have their defenses weaponized against them.

That’s a great article - explains what I haven’t fully thought through or quite been able to put into words but what I’ve always felt, because the “you can’t tell people the secret rules” with things like money laundering is treated by many as obvious, but has never sat right with me.
Post reply on HN