Apple is no better than other Big Corps out there.
Apple has locked my Apple ID, and I have no recourse. A plea for help
291–300 of 1001 posts
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#292Earlier quoted context omitted.
>It's just insane that a gift card redemption can trigger this. It's also the buying of gift cards that can get Apple accounts locked: https://old.reddit.com/r/apple/comments/r8b1lu/apple_will_pe... If enough of these horror stories are publicized, people will learn to never buy/redeem Apple gift cards because of the real possibility of account bans. - Don't give Apple gift cards to family and friends: You're potenti…
> If enough of these horror stories are publicized, people will learn to never buy/redeem Apple gift cards You'd think so. Yet, the stories of PayPal locking up payouts to surprised people keep coming every year - and people still use them.
That's so much not a fitting comparison.
The most money I have ever had on my PayPal account was 100 bucks from a reversed transaction (like, double booking of a hotel room or wrong item sent), otherwise it's just a gateway. It would be annoying if my PayPal account was locked, because I use it a lot to order pizza online and a few small purchases. I could just use my credit card or something else but it's more clicks. And I know a lot of people who do it like this. The only thing lost is convenience. No past purchases, no digital identities.
Maybe you meant the merchants who really amass thousands but I suppose they are a small minority of active users.
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#293Earlier quoted context omitted.
This is why I don't use an os that depends on cloud functionality built into the os for much of its fuctionality. It's really stupid IMHO to depend on a closed system like this to store data.
I don’t think it is stupid but the golden rule is multiple backups. I personally believe 3 backups is the minimum. A physical one and 2 others. Either another physical copy stored at another location to protect against things like fire or 2 cloud backups to prevent situations like this. But I have only ever met one person who did this. His house burned to the ground and lost all data at his house but had back ups at…
I don't think the customer should be required to implement their own redundancy on top of the services they subscribe to.
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#294True nightmare :( hope to get resolved
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#295To paraphrase an old saying: Live by Big Tech, die by Big Tech. After nearly 30 years as a loyal customer I've heard others say this (and was a "loyal advocate" of Windows for around 2 decades myself), but the reality is they simply do not care. You are merely a single user out of several billion . Many of the reps I’ve spoken to have suggested strange things That almost sounds like some sort of AI, not a human. But…
> I've heard others say this (and was a "loyal advocate" of Windows for around 2 decades myself), but the reality is they simply do not care. You are merely a single user out of several billion. What changed your outlook? Did you get burned by Microsoft?
The gradual decline of quality, and increasing hostility towards the user once they went from software to services.
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#296Earlier quoted context omitted.
> I've heard others say this (and was a "loyal advocate" of Windows for around 2 decades myself), but the reality is they simply do not care. You are merely a single user out of several billion. What changed your outlook? Did you get burned by Microsoft?
Probably they tried a real operating system.
Linux and the other unices are great for their CLI, but GUIs seem more like an afterthought on that side.
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#297It's just insane that a gift card redemption can trigger this. What's the rationale? It would make more sense if they just locked the person out of redeeming gift cards or something, not the entire account. But reading horror stories like this is is why I only use the very bare minimum of any of these cloud services. Keep local copies of everything. For developer accounts, I always create them under a separate email…
I had Amazon close my old, almostt-unused account in Amazon-in-another-country because I dared to add a new payment method. I proved them who I am, that the new payment method (virtual card from a well-known organization) is mine, everything. After lots of back-forth I've been informed their decision is final. I HAVE NOT BREACHED TOS. I wish I has a major law company behind me to force them to admit that. Very happy…
I am in a situation right now where Amazon delivered a fake product. Support suggested they can also try redelivery, and when I asked what if it happens again, they said it should not happen.
It happened - fake again. Now the customer support flow is: you upload images of the product (max. three), and the system approves the verification or rejects it, and then you have a way to contact customer care. System rejected. The trick is - they do not know why the rejection happened, they are not able to tell me, they are confirming the images are very clear and crisp, but they can't do anything to help me because the system leaves them with zero options to move forward - in fact, there is no further escalation matrix either. Nada!
The bank (credit card issuer) refused to raise the chargeback because "but the merchant 'delivered' the item". But it was fake, so? No, no, it "delivered" - that is what counts, so you have to sort it out with the merchant. But they are refusing any further help. You have to sort it out with them. And so on... in a loop.
Can I take them to court? Sure. It may take weeks, months, and maybe years, and even then, in the end (if I win), the court may just instruct them to refund and possibly (possibly!) compensate a trivial amount for legal expenses, which is never even remotely close to the actual legal expenses in this country's courts.
Just stonewalled. It almost feels Kafkaesque.
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#298I imagine that every "should have known better" respondent on this thread has internalized their abuse.
Why in the world do we let tech companies adjudicate our service relations?
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#299Earlier quoted context omitted.
I would love to feel sorry, but seems you’re technically capable of preventing this (unlike most people), just chose “convenience.” Well, this is the downside of “convenience.” If you manage to recover your belongings, I hope you stop preaching around how living in a normal apartment in society is good and everyone should accept the risk of home invasion instead of living in an underground bunker with biometric acces…
living in an apartment sucks for security. You can't really own a gun and practice castle doctrine. Your landlord has a key to your home and can lock you out at any time, or can go through your mail. There are other options like living in your own property, living in an RV, etc. that are better if you are worried about security. If I was living in an apartment, I wouldn't be stashing all of my money under my mattress…
> You can't really own a gun and practice castle doctrine. Your landlord has a key to your home and can lock you out at any time, or can go through your mail.
None of this is true in the US.
Castle doctrine applies to your domicile, and is not based on property ownership. If you have a lease, it is your home as far as CD is concerned. WRT gun restriction rules for rental properties, they vary by state, but in states where they can be prohibited, it would require a clause in the lease for a landlord to prohibit a tenant from having them (and these are nearly unheard of in practice because of enforceability issues). And that still would not affect their legality in a defensive shooting.
Landlords usually require written notice to enter the premises, in advance, and cannot "lock you out at any time" without going through an eviction process if you have a lease.
Landlords opening your mail is a federal crime. Mail can only be opened by the named recipient, it's not based on who owns the address of a building it's delivered to.
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#300My son was just scammed out of $1000 using some gift card scam. Typically these gift cards cannot be revoked once issued and anyone using the gift cards (like the people who scammed my son) would be able to reap the rewards without any consequences. I’m hopeful that Apple has found a way to track fraudulent Apple Gift cards and are now locking people’s Apple ID who use them. I suspect there’s more to the story than is being shared. What’s the provenance of the original gift card? Could it have been obtained through some not 100% above board means?