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A change of address led to our Wise accounts being shut down

shaun.nz

51–60 of 275 posts

Re: A change of address led to our Wise accounts being shut down

#51

Nowhere in this blog does it mention what the business actually does, which is always a red flag. I've seen plenty of stripe bashing posts on HN that end up with the business being in newsletter scams or adult content.

Oh no… god forbid - adult content lol. Yes regardless of the content if the business is legal and they only changed an address that’s not a reason to have this level of shit support and no way to escalate and contact a human…

Re: A change of address led to our Wise accounts being shut down

#52
post #48

Story as old as time. Fintechs may be cheaper or have a cooler app, but if you ever stray off the happy path, you can kiss your account and/or money goodbye.

What’s the difference between that and traditional banking? Been party to more than a couple situations with large banks who decided that you violated some hidden AML related policy and with zero recourse. You are lucky to even get your money out of those accounts without lengthy litigation. Might happen more with fintech, but traditional banking does not remotely make you immune to this. Start doing anything interes…

Banks usually have government oversight and legal obligations to customers. A fintech might have neither, it may also be doing business from some other country where it is not possible for you to make use of the government guarantees, or it may be hard to sue the fintech.

Re: A change of address led to our Wise accounts being shut down

#53
post #16

Has anyone ever just called them 'Wise'? Every single mention is 'Wise (formerly TransferWise)' like it's part of their legal entity name. Their CEO probably introduces himself as 'CEO of Wise (formerly TransferWise)'.

I call them Wise now, have for at least a year. I first joined years before they renamed. Wise is a lot quicker to say.

Re: A change of address led to our Wise accounts being shut down

#54
post #16

Has anyone ever just called them 'Wise'? Every single mention is 'Wise (formerly TransferWise)' like it's part of their legal entity name. Their CEO probably introduces himself as 'CEO of Wise (formerly TransferWise)'.

When you change your name and then have to constantly say (formerly OldName), it's a sign of a bad name-change decision. When you change your name to a common word, that does nothing to say what you actually do, it's a sign of a bad name-change decision. When you do both at once...

Re: A change of address led to our Wise accounts being shut down

#56

Nowhere in this blog does it mention what the business actually does, which is always a red flag. I've seen plenty of stripe bashing posts on HN that end up with the business being in newsletter scams or adult content.

Oh no… god forbid - adult content lol. Yes regardless of the content if the business is legal and they only changed an address that’s not a reason to have this level of shit support and no way to escalate and contact a human…

I don't agree with those policies but it's a possible reason for a financial services business to break a relationship if they discover incidentally that this guys business is breaking the law. Changes the blog post completely and the business info should have been included.

As a heuristic, using TransferWise is traditionally associated with Russian money laundering scams.

Re: A change of address led to our Wise accounts being shut down

#57
post #44

Earlier quoted context omitted.

In many countries worldwide that's the reasonable best option. A scan of a physically signed piece of paper is no better, anyone could've signed it. So long as there is no global standard for digitally signed documents, that's what we're stuck with, no?

While you can always outright commit fraud, there are many jurisdictions where there are decently strong forms of proof that go beyond a letter. Things like tax numbers with addresses associated to them, official address registers... hell, a lot of ID cards in many jurisdictions just have your address printed on it! Now, again, fraud is possible, but "I registered my drivers license to a fake address" is a bit of a h…

In countries where you do have e.g. tax numbers associated with addresses no government agency is going to give it to a random private company. I've lived in many countries both in the EU and outside of it and I can think of only a few countries where you actually could do something better than a pdf — and they use digital signatures.

Re: A change of address led to our Wise accounts being shut down

#58
post #9

Earlier quoted context omitted.

A 9 point HN post shouldn't bring down the server.

No amount of HN popularity should bring down a static article, really.

You might be shocked just how bad some wordpress sites are. Ive responded to web developers calling 'ddos' on sites that crashed under the Google crawl (before ai crawls misbehaved and made this more of a thing).

Re: A change of address led to our Wise accounts being shut down

#59

Earlier quoted context omitted.

Oh no… god forbid - adult content lol. Yes regardless of the content if the business is legal and they only changed an address that’s not a reason to have this level of shit support and no way to escalate and contact a human…

I don't agree with those policies but it's a possible reason for a financial services business to break a relationship if they discover incidentally that this guys business is breaking the law. Changes the blog post completely and the business info should have been included. As a heuristic, using TransferWise is traditionally associated with Russian money laundering scams.

I believe the business is an ISP.

Re: A change of address led to our Wise accounts being shut down

#60

Nowhere in this blog does it mention what the business actually does, which is always a red flag. I've seen plenty of stripe bashing posts on HN that end up with the business being in newsletter scams or adult content.

Looking around it seems its a small ISP / IT consultancy. It doesn't look to be anything shady at all.
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