Don't get confused here: they didn't decide that their policy change was wrong — they just didn't expect quite as much backlash.
Make your purchasing decisions accordingly.
Synology reverses policy banning third-party HDDs
21–30 of 679 posts
Re: Synology reverses policy banning third-party HDDs
#22Too bad. I switched to UGREEN (DXP6800 Pro) will likely stick with them now. It was easy to install an alternate OS (Fedora 42 in my case) on it, and the hardware appears to be very nicely built.
Re: Synology reverses policy banning third-party HDDs
#23Re: Synology reverses policy banning third-party HDDs
#24I'm pretty sure Synology does not manufacture hard drives. So you can't buy 3rd party HDDs --- but Synology can? Looks likes a blatant FU to the customer was returned in kind.
I believe they were basically saying a set list of approved hard drives
So you're saying the photo of a Synology branded (rebranded) 4TB HDD from the article is fake?
Re: Synology reverses policy banning third-party HDDs
#25> According to some reports, sales of Synology’s 2025 NAS models dropped sharply in the months after the restriction was introduced.
What did NAS customers purchase instead?
I honestly can’t believe anyone at Synology thought this would turn out differently.
Re: Synology reverses policy banning third-party HDDs
#26I'm pretty sure Synology does not manufacture hard drives. So you can't buy 3rd party HDDs --- but Synology can? Looks likes a blatant FU to the customer was returned in kind.
I believe they were basically saying a set list of approved hard drives
No, it was their drives or nothing. The only approved ones were theirs.
I am also a long term Synology user is is shopping around for a different brand for my replacement.
Re: Synology reverses policy banning third-party HDDs
#27Thank god they reversed course. I’m coming up on needing another NAS and I was not looking forward to digging through alternatives. I’ve run raw Linux servers, I’ve run UnRaid, and now I have Synology and it’s been the best “set it and forget it” solution yet. Yes, the hardware is overpriced but it works and I’m willing to pay a premium for that.
I honestly think continuing to buy Synology is likely a mistake: not only have they not even properly apologized for this insanely bad anti-consumer decision, it's merely one of many over the past few years. (I speak as an 1819+ owner.) If you're not interested in running your own, I think the most promising option is the UniFi UNAS which is due to be shipping soon (edit: Already has actually. A new model is due to s…
"successful" boycotts always have a weird decision afterwards, as you want them to be "rewarded" in reversing course, but still cost them enough to not be worth trying things again next time.
And it feels like for most of these companies it's a whack-a-mole of cycling from which happened to burn you last rather than any actually being fundamentally "better". Pretty every alternative mentioned in this thread have released some real bad products.
Re: Synology reverses policy banning third-party HDDs
#28I'm pretty sure Synology does not manufacture hard drives. So you can't buy 3rd party HDDs --- but Synology can? Looks likes a blatant FU to the customer was returned in kind.
They rebrand drives made by Toshiba and Seagate: https://github.com/007revad/Synology_enable_M2_volume/wiki/S..., https://nascompares.com/guide/synology-hard-drives-and-ssds-...
Re: Synology reverses policy banning third-party HDDs
#29Re: Synology reverses policy banning third-party HDDs
#30But their hardware is also terrible. Their disk stations for consumers had 1G NICs until recently, and still underpowered CPUs. The sales had to decline for them to be convinced to upgrade to 2.5G in 2025. But then they removed an optional slot for 10G in 923+ model (they still would have made money from it, as it costs +$150), so when the industry moves to 10G, you can’t upgrade the component and should buy the whol…
I don't know why you got downvoted, you're right. Many models that are currently on sale as new models have CPUs that are 10 years old.