211–220 of 328 posts
Has anyone else ordered a pair of shoes only to open the box and find... one shoe? Best I can guess someone's ordered two pairs, split one of the pairs across the two boxes, and sent both boxes back for two refunds and they've gone straight back on the shelf.
I bought a $120 book from Amazon a couple of months ago, internationally, and they sent the wrong book. I told them, and they said they'd refund it, don't need to send it back, and they'd even add $15 credit. The refund never arrived so a few weeks later I got in touch again and they said I need to send it back if I want a refund. They told me the previous CSR had lied to improve ratings. I asked who I can complain t…
The research is also completely useless nowadays. 90% of what you find is just people reselling stuff they bought on AliExpress and reviews are all fake.
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My take is that it's because there is still competition in Sweden to keep them on their toes. Once they have decimated the Swedish high street, like they have in the UK, they will start cutting costs.
I've had crappy service on UK high streets long before Amazon. A keyboard I got from Tottenham Court Road stopped working within a week so I took it back in person. The shop manager tried to tell me I had to send it to the manufacturer. He backed down when I put the phrase "contractual relationship" into a sentence.
in Japan I experience none of the problems that people in HN seem to have with Amazon in other countries. Never encountered fake products, return has always worked, and stuff that never arrived was also reimbursed. Maybe I'm an exception.
Now I can't get anything delivered to my house within 2 days or less because I'm punished as a rural customer, but they can sure as hell send me letters every 2 months complaining I haven't touched my Prime Video.
enshittification commentary is also enshittifying
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And because they’re new, we have plenty of homegrown internet retailers for competition. Personally, I avoid Amazon in favor of the others if at all possible, seems like there’s a really significant risk Amazon is going to wipe them out.
For me it's problematic though. Sometimes I want some small gadget, and I just can't find it elsewhere. The other day I wanted a female-female connector for network cables and I couldn't find it on my Swedish go-to place for tech stuff, Kjell&Co. Instantly found lots of alternatives on Amazon.
It’s rough, because you know that it will probably be cheaper and delivered faster from Amazon, at the moment it is probably the most consumer friendly place to buy. But you know once the honeymoom is over and all the Swedish retailers are gone, it’s just going to devolve to garbage. Support your non-Amazon retailers!
Maybe I'm prudish, but I really dislike the term 'enshittification'. It sounds ugly, and it makes what would otherwise be polite discussions vulgar. 'Degradation' seems to carry most (all?) of the same meaning and doesn't have those downsides.
What on earth is he talking about? Firstly, I find Amazon fine for goods that are hard to be faked (washing powder, books, etc...). But the real shocker to me is: > That means shopping anywhere other than Amazon has become substantially more inconvenient. and > We’re all still stuck to the platform, but we get less and less value out of it. I've simply started buying all of my electronics, and other expensive goods f…
https://thecounterfeitreport.com/product/138/Laundry-Deterge...
https://clark.com/scams-rip-offs/fake-laundry-detergent-how-...