A "privacy first" company would never ask for passcodes. They still do in 2025. Just goes to show that Apple's privacy claims are theater.
She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)
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Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)
#32Unfortunately this occurred in 2016, long before they added "repair mode" in iOS 17. But I should mention, I was in the middle of writing a comment along the lines of "apple really needs to add a repair mode to iOS" before going to look it up and realizing that it's actually been there since iOS 17. For me this highlights another issue with iOS which is it has many awesome features that you just won't know about unle…
Shouldn't it be a standard procedure for the Apple Store Genius to instruct the user to enable Repair Mode before accepting the device?
2016 is before repair mode existed
Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)
#33This is weird. On one side, why would you give your passcode to a device that contains a lot of stuff, usually financial apps, message history, in a lot of cases access to corporate information... and eventually nudes. On other side, as a technician, how retarded you must be to have access to all this data and to take nudes and post them online. Like whats the end game? What sort of outcome do you expect? This is jus…
There are a lot of stupid techs. Back in the day we had a tech of a consulting firm run l0phtcrack on our network and then brag about it to a bunch of our firm’s employees. He wasn’t even doing it to steal data, which is probably why he thought it was okay.
The thing about stupid people is they don’t know they’re stupid. They are either wholly delusional about the legality, morality, or consequences or they reason that because they couldn’t catch themselves there is no way anyone else could catch them.
Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)
#34Earlier quoted context omitted.
> can only be opened with FaceID and no passcode backup So it can easily be opened by someone who restrains you and holds your phone in front of your face then?
The word "easily" is doing some work here, as your scenario is already in the area of "rubber-hose cryptanalysis", where passcodes don't stay private for long either.
Fair enough. The threat model I have in mind here is cops and customs agents violating one's (US) fourth amendment rights. With FaceID they don't need your passcode to unlock your phone. With a passcode, they cannot legally arrest you [yet] for refusing to provide it.
Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)
#35Earlier quoted context omitted.
Shouldn't it be a standard procedure for the Apple Store Genius to instruct the user to enable Repair Mode before accepting the device?
2016 is before repair mode existed
Oh I meant it should not be a discovery issue if this is the standard procedure. The user don't have to know the feature exists.
Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)
#36Earlier quoted context omitted.
> can only be opened with FaceID and no passcode backup So it can easily be opened by someone who restrains you and holds your phone in front of your face then?
How many wacks with a wrench do you think it'd take before you gave up your passcode?
Which is why phones should have duress passcode capability but that's another rant.
Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)
#37A "privacy first" company would never ask for passcodes. They still do in 2025. Just goes to show that Apple's privacy claims are theater.
Every time I had to send in an iDevice for repair they required me to factory-reset it before sending it in. They never asked me for passcodes.
Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)
#38Unfortunately this occurred in 2016, long before they added "repair mode" in iOS 17. But I should mention, I was in the middle of writing a comment along the lines of "apple really needs to add a repair mode to iOS" before going to look it up and realizing that it's actually been there since iOS 17. For me this highlights another issue with iOS which is it has many awesome features that you just won't know about unle…
> can only be opened with FaceID and no passcode backup So it can easily be opened by someone who restrains you and holds your phone in front of your face then?
Congratulations on discovering XKCD 538 [1]. Depending on your exact threat model (i.e. barring a very surprise attack), this actually can be defended against in many cases, too.
[2]: https://daringfireball.net/2022/06/require_a_passcode_to_unl...
Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)
#39Earlier quoted context omitted.
How many wacks with a wrench do you think it'd take before you gave up your passcode?
Which is why phones should have duress passcode capability but that's another rant.
What exactly do you think the wrench-holder would do upon discovering the use of this?
Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)
#40Unfortunately this occurred in 2016, long before they added "repair mode" in iOS 17. But I should mention, I was in the middle of writing a comment along the lines of "apple really needs to add a repair mode to iOS" before going to look it up and realizing that it's actually been there since iOS 17. For me this highlights another issue with iOS which is it has many awesome features that you just won't know about unle…
Shouldn't it be a standard procedure for the Apple Store Genius to instruct the user to enable Repair Mode before accepting the device?
It’s a very confusing and hidden feature. You have to start “deleting” your phone from Find My (which is itself an hidden swipe action) and it’ll tell you that you can’t but you can enable repair mode.
IMO the feature shouldn’t even be in Find My because it’s not really related to finding your phone or activation locking/unlocking it.