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Amazon fined $2.5B for using deceptive methods to sign up consumers for Prime

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Re: Amazon fined $2.5B for using deceptive methods to sign up consumers for Prime

#91

Post by SaberTail »

FireBeyond wrote: post #83
ocdtrekkie wrote: post #69

Earlier quoted context omitted.

You know what was the best part? > “Remind Me Later,” the button on the left, sent the consumer a reminder three days before their Prime membership renews This feature didn't work . They just helpfully never reminded you you were about to get billed. I doubt that was accidental. I tested this several times.

Nope. I got bit by "unexpected" Prime annual renewal charges multiple times. They were certainly authorized, but I think there should be some consumer protection that any renewal period longer than say 3 months should have mandatory renewal warnings with enough reasonable time for cancellation.

California requires a warning a month in advance for anything a year or longer. Pointing out this law has gotten me a few refunds from services that failed to comply and renewed my subscription without telling me.

https://leginfo.legislature.ca.gov/faces/codes_displayText.x....

Re: Amazon fined $2.5B for using deceptive methods to sign up consumers for Prime

#96

Post by baobabKoodaa »

dimgl wrote: post #94
lanewinfield wrote: post #80

[flagged]

So now we're getting AI slop on Hacker News too?

Check the profile. That's the author of GOODY-2. I don't get the point of posting AI slop either, but I'm guessing it's part of another "art project" of his.

Re: Amazon fined $2.5B for using deceptive methods to sign up consumers for Prime

#97

Post by dimgl »

baobabKoodaa wrote: post #96
dimgl wrote: post #94

Earlier quoted context omitted.

So now we're getting AI slop on Hacker News too?

Check the profile. That's the author of GOODY-2. I don't get the point of posting AI slop either, but I'm guessing it's part of another "art project" of his.

Not really attacking the poster, just tired of my eyes being assaulted by this kind of writing everywhere now.

Re: Amazon fined $2.5B for using deceptive methods to sign up consumers for Prime

#98

Post by ssl-3 »

dimgl wrote: post #97
baobabKoodaa wrote: post #96

Earlier quoted context omitted.

Check the profile. That's the author of GOODY-2. I don't get the point of posting AI slop either, but I'm guessing it's part of another "art project" of his.

Not really attacking the poster, just tired of my eyes being assaulted by this kind of writing everywhere now.

It's just a summary — of a summary ⸺ of a summary ⸻ of a summary.

Why would anyone tire of something like that?

(/s)

Re: Amazon fined $2.5B for using deceptive methods to sign up consumers for Prime

#99

Post by paulvnickerson »

breadwinner wrote: post #93

I would like Amazon to be fined another Billion for not notifying customers about the annual renewal. They sneak the charge on to your credit card, and you have no easy way to find out what the charge is for.

Why not make it a trillion!

Re: Amazon fined $2.5B for using deceptive methods to sign up consumers for Prime

#100

Post by sib »

It's sad to see it come to this.

When I worked there (more than a decade ago) senior leaders and old-timers were extremely proud of the fact that they did things like sending "your Prime membership will renew in (a month - I think) - be sure to cancel if you don't want it to" emails. This was quite different from typical subscription services providers at the time.

In fact, I had more than one old-timer mention that they would ask employment candidates about the Prime pricing and renewal strategy and that candidates who said something along the lines of "it's best for people to subscribe and then never use it so we make margin on the service revenue" (along the lines of gym business models) would be rejected.

They really wanted people to want to be Prime members (this was even before Bezos' famous "you'd be irresponsible not to be a Prime member" comment...)

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