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Home Depot sued for 'secretly' using facial recognition at self-checkouts
111–120 of 627 posts
Re: Home Depot sued for 'secretly' using facial recognition at self-checkouts
#112Earlier quoted context omitted.
You wait in line because there weren't enough checkout points in the first place. Poor customer service by your supermarket. It is funny, in the supermarket near me people are coralled into a kind of scan barracks where underage teen guardians frisk their shoppings regularly. There is only one checkout with personnel still operating it. What regularly happens now is that there's a big crowd waiting for a free scan po…
Myeah I think you're just going to badly managed stores. Here I just scan my groceries while putting them in my bag. Then I go to self checkout, put back the scanner and pay. It takes about one minute from entering the self checkout to leaving it and there is never any line.
Re: Home Depot sued for 'secretly' using facial recognition at self-checkouts
#113I want to be paid in rebates for working at self checkout.
Re: Home Depot sued for 'secretly' using facial recognition at self-checkouts
#114What's the purpose of the green square, anyways? Why not just have a regular camera feed?
Re: Home Depot sued for 'secretly' using facial recognition at self-checkouts
#115Earlier quoted context omitted.
You wait in line because there weren't enough checkout points in the first place. Poor customer service by your supermarket. It is funny, in the supermarket near me people are coralled into a kind of scan barracks where underage teen guardians frisk their shoppings regularly. There is only one checkout with personnel still operating it. What regularly happens now is that there's a big crowd waiting for a free scan po…
At least at my Whole Foods there are two cashiers and 6 self checkouts. Tuesdays are usually busy. Both have lines and the self is always faster. I’m that guy and I timed it myself when I was curious. Like I said. I don’t get it. They run a business. I just need some stuff and I’m outta there. I don’t really care beyond that exchange.
Re: Home Depot sued for 'secretly' using facial recognition at self-checkouts
#116Earlier quoted context omitted.
Increase deterrence effect to scare away shoplifters. Home depot goes out of the way to make its cameras visible. There is a large "camera" sign, bright light to catch your attention, a visible display to show it's not a fake, and sometimes even a motion activated chime. I assume the green square around the face is the next step in a game.
The shoplifters don’t care. Look at any hardware section at homedepot. Half the bags are ripped open. Try and find some stock they say is there online. Its not it already got stolen. The registers is not where they need to be combatting theft. It is everywhere else in that store.
>The registers is not where they need to be combating theft.
There is plenty of theft happening at the self-checkout registers as well, as it's very easy to do.
Re: Home Depot sued for 'secretly' using facial recognition at self-checkouts
#117I'm pretty sick of misguided/enthusiastic Loss Prevention people, and these digital systems amplify their hijinks. The most conspicuous one recently was at one upscale grocery chain within the last year. There was what I took to be a dedicated LP person who seemed to be lurking behind the self-checkouts, to watch me specifically, and I stood there until he went away. Then, as I was checking out, this employee came up…
Re: Home Depot sued for 'secretly' using facial recognition at self-checkouts
#118I make it a point not to use self-checkout systems because I want to support human interaction even if basic, and contribute to jobs for humans. And cash (most self-checkouts here are card-only). I understand it’s a losing battle on all fronts.
Re: Home Depot sued for 'secretly' using facial recognition at self-checkouts
#119Don't use self-checkouts. You do all the work, slower than the cashier, and are treated like cattle. Often there is a supervisor breathing down your neck and demanding the receipt before the exit doors open. Now there is facial recognition.
Of all of this hassle, the cashier merely handles a single step. You already do all the work.
I'm not sure what you mean by "treated like cattle". I haven't really had a bad experience with self-checkout, granted, we probably don't live in the same country / culture.
The receipt checking happens with the cashier as well, just implicitly. If anything, they are treated badly, with having to stand most of the time in the US. Absolutely unnecessary.
Facial recognition I don't like either, but stores (and others) will do that anyways, with self-checkout being, at most, an excuse to develop/improve/deploy such systems. Theft would be a problem/excuse anyways for stores, and advertising is a pretty big trojan horse in this regard as well. Self-checkout doesn't make a difference here.
Re: Home Depot sued for 'secretly' using facial recognition at self-checkouts
#120I'm pretty sick of misguided/enthusiastic Loss Prevention people, and these digital systems amplify their hijinks. The most conspicuous one recently was at one upscale grocery chain within the last year. There was what I took to be a dedicated LP person who seemed to be lurking behind the self-checkouts, to watch me specifically, and I stood there until he went away. Then, as I was checking out, this employee came up…