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The Enterprise Experience

churchofturing.github.io

11–20 of 158 posts

Re: The Enterprise Experience

#11

Also if your preferred method of non urgent communication is message based such as slack, good luck in an enterprise. Sure you'll get messages, but every one will be "quick call?"

People adopt the communication style of others. If the “quick call?” method is common, it means that many of its users don’t want their communications logged, meaning they commonly ask for sketchy stuff. Act accordingly; i.e. always send a follow-up email summarizing what they asked you to do, and give them the opportunity to change their tune.

Re: The Enterprise Experience

#12
post #11

Also if your preferred method of non urgent communication is message based such as slack, good luck in an enterprise. Sure you'll get messages, but every one will be "quick call?"

People adopt the communication style of others. If the “quick call?” method is common, it means that many of its users don’t want their communications logged , meaning they commonly ask for sketchy stuff. Act accordingly; i.e. always send a follow-up email summarizing what they asked you to do, and give them the opportunity to change their tune.

Agreed. I've seen multiple large enterprises where messaging was common (perhaps with a bit more emphasis on emails than normal) and calls were not. It's not an inevitable consequence of scale.

Re: The Enterprise Experience

#13

This almost entirely applies to any public sector organisation, too - except for: Remove the comment about ever having to work a weekend Remove the comment about there being opportunities for (technical) career development Remove the comment about upskilling / training being encouraged

I'm not sure the opening paragraph's line about "fun and financial profit" applies either.

Re: The Enterprise Experience

#15
post #11

Also if your preferred method of non urgent communication is message based such as slack, good luck in an enterprise. Sure you'll get messages, but every one will be "quick call?"

People adopt the communication style of others. If the “quick call?” method is common, it means that many of its users don’t want their communications logged , meaning they commonly ask for sketchy stuff. Act accordingly; i.e. always send a follow-up email summarizing what they asked you to do, and give them the opportunity to change their tune.

>If the “quick call?” method is common, it means that many of its users don’t want their communications logged, meaning they commonly ask for sketchy stuff.

In my experience, the reason for most "quick calls" isn't quite this nefarious. It's usually just about making a request for which the asker wants immediate confirmation of handoff, and/or for which they haven't done much thinking or built a good justification, and they are proficient at controlling synchronous conversations to avoid questions and clarifications while still getting to yes.

/cynicism And, there are plenty of people out there who genuinely do prefer the personal touch and talking to others.

Re: The Enterprise Experience

#17

This almost entirely applies to any public sector organisation, too - except for: Remove the comment about ever having to work a weekend Remove the comment about there being opportunities for (technical) career development Remove the comment about upskilling / training being encouraged

I'm not sure the opening paragraph's line about "fun and financial profit" applies either.

fun depends on the person, some people like masochism.

financial profit, again, depends on the person but those $ENTERPRISE 401k's are pretty nice w/ company matching.

Re: The Enterprise Experience

#18
post #5

> Then I heard word there are other empires. Some were run by tyrannical rulers with strange idiosyncrasies. I began to hear strange whispers, like the next empire over doesn't write any tests, and their only quality assurance process was an entire off-shore team manually clicking through the application. Or that an empire in a distant land has pyramids of software that touch the sky, crafted by thousands of people o…

I really enjoyed how you ran with this thought, it made me chuckle. I've been warring with the Mongols for some time and if history is anything to go off, things aren't looking great.

Thanks for reading!

Re: The Enterprise Experience

#19

Also if your preferred method of non urgent communication is message based such as slack, good luck in an enterprise. Sure you'll get messages, but every one will be "quick call?"

I do this in a startup. Mostly when we have an ongoing conversation and it gets too tedious to explain something elaborate in text, when we could just talk it over and maybe share the screen or look at something together.

I get the text-based communication preference, but I’ll stand by calls being far more efficient sometimes.

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