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AWS Restored My Account: The Human Who Made the Difference

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Re: AWS Restored My Account: The Human Who Made the Difference

#7

Post by svt1234 »

Ezhik wrote: post #4

I hope the author follows up with how they build out a backup system. No snark intended - it really does seem to me like an interesting set of articles especially for others who might be in a similar situation with keeping everything with one cloud provider.

I don't use AWS but I have a server on Linode and I realized that I am in the same situation should Linode go away, even though I tend to have a pretty rigorous backup routine elsewhere. It is something you can easily miss.

I am inspired now to dump my databases and rsync the content on a schedule.

Re: AWS Restored My Account: The Human Who Made the Difference

#8

Post by pjc50 »

Social media is the true support channel of last resort, especially in a community like HN where your message might just find its way to an insider with enough seniority to go off script and fix things.

Re: "The Support Agents Who Became LLMs"; yes, institutionalized support is terrible almost everywhere. Partly because it costs real money to pay real humans to do it properly, so it ends up as a squeezed cost centre.

Re: AWS Restored My Account: The Human Who Made the Difference

#9

Post by webstrand »

Ezhik wrote: post #4

I hope the author follows up with how they build out a backup system. No snark intended - it really does seem to me like an interesting set of articles especially for others who might be in a similar situation with keeping everything with one cloud provider.

Honestly it's pretty worrying, I don't understand how other people can talk about "you have to have multiple offsite backups" when each offsite runs about $700 per year for a relatively small amount of data. I can only afford one off-site backup, and if my local copy dies it'll take a couple of weeks for me to restore from AWS because of local internet speed limitations.
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