Earlier quoted context omitted.
I don't see what your anecdote has to do with kindness. Presumably both Guttmann and his colleagues were all kind enough to want to reduce suffering; Guttmann just happened to be more correct about how to do so. Neither approach was more or less kind than the other, but one was more effective .
The effective approach was seen as deeply unkind, for reasons I elucidated - it resulted in a great amount of suffering in the short-term, for reasons which seemed futile to everyone but Guttmann. Kindness is essentially a static phenomenon - it can offer nothing more than a slight temporary improvement. Clever is permanent and revolutionary. Clever is what eliminates smallpox, clever is what puts airbags in cars, cl…
Ooooh, bad example:
http://www.population-security.org/swom-96-09.htm
> One of Mother Teresa’s volunteers in Calcutta described her “Home for the Dying” as resembling photos of concentration camps such as Belsen. No chairs, just stretcher beds. Virtually no medical care or painkillers beyond aspirin, and a refusal to take a 15-year-old boy to a hospital. Hitchens adds, “Bear in mind that Mother Teresa’s global income is more than enough to outfit several first class clinics in Bengal. The decision not to do so... is a deliberate one. The point is not the honest relief of suffering, but the promulgation of a cult based on death and suffering and subjection.”
http://en.wikipedia.org/wiki/Mother_Teresa#Criticism
> She has also been criticized for her view on suffering. She felt that suffering would bring people closer to Jesus.[1] Sanal Edamaruku, President of Rationalist International, criticised the failure to give painkillers, writing that in her Homes for the Dying, one could "hear the screams of people having maggots tweezered from their open wounds without pain relief. On principle, strong painkillers were not administered even in severe cases. According to Mother Teresa's philosophy, it is 'the most beautiful gift for a person that he can participate in the sufferings of Christ'."[2]
[1] Byfield, Ted (20 October 1997). "If the real world knew the real Mother Teresa there would be a lot less adulation". Alberta Report/Newsmagazine 24 (45)
[2] http://www.mukto-mona.com/Articles/mother_teresa/sanal_ed.ht...
I probably wouldn't have even mentioned this if you hadn't explicitly said "succour to the dying". 'Succour' is the last thing Mother Teresa offered. After all, Suffering Is Good.