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Surprise: People hate being forced to use Facebook

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Re: Surprise: People hate being forced to use Facebook

#42
post #33

They'd get more signups (and more of them would be for traditional accounts) if they did some fairly trivial work to make the sign up process sound like it actually created customer value. Here's their home page: http://www.shopobot.com/ The button to show that modal window is "JOIN NOW" with microcopy "It's free." That microcopy is the best part of the whole experience. Clicking the JOIN NOW button brings up the mod…

Thanks for that feedback, that's great advice for how to polish the language and call to action. With DailyCred you do have flexibility to make custom signup UI like you describe using the rest api[1], so you can bake it right into your experience. The interstitial login screen is for people who want to get set up instantly. The rest api supports all of our features, including email validation, SSL, password resets, etc. Both options are a big win over only offering Facebook signup. [1] [https://www.dailycred.com/api/rest]

Re: Surprise: People hate being forced to use Facebook

#44
post #33

They'd get more signups (and more of them would be for traditional accounts) if they did some fairly trivial work to make the sign up process sound like it actually created customer value. Here's their home page: http://www.shopobot.com/ The button to show that modal window is "JOIN NOW" with microcopy "It's free." That microcopy is the best part of the whole experience. Clicking the JOIN NOW button brings up the mod…

It's even easier if you're writing a rails app, as you can just use Devise[1]. Include the gem, run two rails commands, and you're basically done except for customizing the views.

[1]: https://github.com/plataformatec/devise

Re: Surprise: People hate being forced to use Facebook

#45

Earlier quoted context omitted.

Some people, but not this person. I like having a separate login for each web service. I keep each login in my password wallet so even I don't know the password. Using this approach, if a service gets compromised, I don't need to worry that my access will spread to other systems. I also like email/password signups because I get to use different emails for each service. GMail helps with this since I can use johndoe+tw…

Only that most signup forms use a broken regex and think emails are not valid. Been there, done that.

I don't trust such services much. always use my default :)@domain.com which is also valid according to the RFC

Re: Surprise: People hate being forced to use Facebook

#46

This just further proves how disconnected Mark & Friends are from the real world. In real life, people talk very differently when they're: - around their friends - with their family - with their lover - in public - at work - online So this "one identity" + "real name policy" + "privacy is dead" nonsense is just disheartening. There will always be a need for humans to keep secrets, to have separate identities, to keep…

That last sentence was beautiful.

Re: Surprise: People hate being forced to use Facebook

#47
post #17
post #9

Unfortunately some companies are in bed with Facebook and it seems it gives them more than the additional users. For example Spotify - still allows only Facebook signups. The first quote on signup page is of course >. I'm definitely one who spent additional time to look for an alternative. Edit: As parbo noticed, they actually do allow email+password signups again. I completely missed the link when checking.

Actually, it is now possible to sign up with only email. Not sure if it applies to all markets, but in the US you can.

Sweet. Thanks for pointing this out. I refused to try Spotify because of the FB requirement.

Re: Surprise: People hate being forced to use Facebook

#48

Earlier quoted context omitted.

I've been using Rdio for a while now and really like it. I think Spotify's library is a bit larger but, like you, I hate being forced to sign up via Facebook.

I chose Deezer some time ago... but Rdio sure changed lately - maybe I should give them another look. The last time I tried they had a poor choice in non-mainstream things, but it seems to have changed. (number of von zamla albums is my usual benchmark for the variety of available tracks) They still have weird listing issues though - having both Goran Bregovic and Bregovic, Goran for example.

Rdio really hasn't changed lately. Their interface got refreshed, but their catalogue is about the same as always.

Re: Surprise: People hate being forced to use Facebook

#50
post #43

I'm not really convinced that you can make a reasonable conclusion on this based on 34 data points.

The in-person survey part is good because you can get qualitative sentiment. It's good to talk to customers, even for this soft data. The quantitative data comes from watching how people behave over time. The bottom of the post shows the graphs of how users actually sign up, and that has 10s of thousands of data points.
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