Earlier quoted context omitted.
The baseline of 96ppi is nominal only. Form factor and intended distance from screen matters a lot. In the laptop form factor, you’re aiming for more like 110–125 as 1×. Apple laptops range from 221–254ppi as 2×. 186ppi is designed for 1.5×, an uncomfortable space that makes perfection difficult-to-impossible, yet seems to have become unreasonably popular, given how poorly everything but Windows tends to handle it. (…
There's PPI and then there's PPD. If they want more PPD (which is what's field of view and thus viewing distance and display size dependent), that's fine, but then it's not PPI they should be complaining about. This might sound like a nitpick but I really don't mean it to be. These are proper well defined concepts and terms, so let's use them.
The bottom line is that I work with text (source code) all day long and I would rather read from a display with laser printer quality than one where I can see the pixels like an old dot matrix printer. Some displays are getting close to 300 DPI which is like a laser printer from 35 years ago.