Maybe I'm in the minority but I've generally had very good -- or at least, "good as I expected" -- experiences at AirBnbs, even recently. Sometimes I've stayed with rich friends who book nice places, and the experience is, as expected, very nice. Many other times I have stayed at bottom-of-the-barrel places, which were, as expected, bottom of the barrel flophouses. But tolerably so, and true to the advertisement (fun…
I think the people who say hotels are better than AirBnb aren't traveling with kids. Having an actual kitchen when you travel with kids is great. Having actual separate bedrooms so we don't have to go to sleep at 8pm when the kids go to sleep is great. Being able to do laundry without tracking down a laundromat or pay exorbitant hotel prices is great. Having a living room or similar area with at least a few square me…
When things go well, it’s amazing. When things go poorly, you realize how anti-guest the policies and support team behave.
That’s when it changed for me. I realized how pro-host, anti-guest they are. Hotels generally seem to care when something goes wrong. Airbnb support behaves like you have inconvenienced them by raising the issue.