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The FTC puts off enforcing its 'click-to-cancel' rule

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Re: The FTC puts off enforcing its 'click-to-cancel' rule

#31
post #22

[flagged]

I remember everyone celebrating a regulation from the Consumer Financial Protection Bureau back in November. As I said at the time, it was nice to have one of those.

We have quite a number of them, and they're all pretty good. Here's a sample of what the CFPB has created and/or enforces:

* Truth in Lending Act

* Fair Credit Reporting Act

* Fair Debt Collection Practices Act

* Equal Credit Opportunity Act

* Real Estate Settlement Procedures Act

* Home Mortgage Disclosure Act

* Consumer Financial Protection Act

The CFPB was one of the most effective agencies for consumers

Re: The FTC puts off enforcing its 'click-to-cancel' rule

#32

Earlier quoted context omitted.

It's absurd if you believe the point of government is to be by, for, and of the people. If you see government as a way to enhance the ability of the owner class to enrich themselves, it makes perfect sense.

"owner class" is too outdated and myopic. It's also incorrect, as plenty of people born into low income households go on to become elected representatives. It's better to think about it in terms of "people who choose to pursue positions of power to benefit themselves financially while cosplaying as wanting to help the average person".

With any other disadvantaged/discriminated class (skin color, sexual orientation, gender, etc.), getting elected in power doesn't change the disadvantage. So the incentive is still there to fight for that equality.

This is not so when it comes to the poor. Once in power they are no longer poor so the incentive to fix any issue related to this almost entirely evaporates.

Re: The FTC puts off enforcing its 'click-to-cancel' rule

#33
post #15

A better system idea - every data point of user data needs a datetime stamp and source. Any request for your own private data will then come with datetime stamps and source origins for every piece of data they have of you. Thereby allowing you to cut off at the source and request deletion, which they must then propagate upstream or risk a fine per data point.

Sounds like an incredible vector of regulatory capture for Big Tech.

Re: The FTC puts off enforcing its 'click-to-cancel' rule

#34
post #22

Earlier quoted context omitted.

I remember everyone celebrating a regulation from the Consumer Financial Protection Bureau back in November. As I said at the time, it was nice to have one of those.

We have quite a number of them, and they're all pretty good. Here's a sample of what the CFPB has created and/or enforces: * Truth in Lending Act * Fair Credit Reporting Act * Fair Debt Collection Practices Act * Equal Credit Opportunity Act * Real Estate Settlement Procedures Act * Home Mortgage Disclosure Act * Consumer Financial Protection Act The CFPB was one of the most effective agencies for consumers

By "have one" I think they meant a bureau to protect consumers financially.

Re: The FTC puts off enforcing its 'click-to-cancel' rule

#35

Visa/Mastercard have enough power to enforce this on their own. Although obviously regulation would've been better. If a bunch of elected officials wrote letters to execs and a couple of NYT articles were written about the issue, Visa/Mastercard might be motivated to help.

They absolutely don't have the power to excuse debt. Just because a company can't charge your credit card, doesn't mean you don't still owe them money on paper.

Re: The FTC puts off enforcing its 'click-to-cancel' rule

#36
post #20

Earlier quoted context omitted.

Chargebacks might upset that being a big benefit, and being the firm that takes a stance for customer care could be good advertising fodder. Though I don't see it working unless they both do it in step which minimises the useful effect of that against each other. It could still be a benefit vs other payment methods, what is PayPal's policy on such things?

Visa and MasterCard suffer from charge backs already, and don't seem to mind. They try to avoid it with AI in the fraud department, and they push some of the cost onto the merchants. They could do so much more. We still don't even have chip and pin in the US. They seem to think that the current levels of fraud loss are cheaper than the business lost from stopping it.

How are they suffering when they recover funds, charge merchants per chargeback and charge higher rates for merchants with higher than avg chargebacks? Seems like something they benefit from.

Re: The FTC puts off enforcing its 'click-to-cancel' rule

#37

"If you can sign up online, you must be able to cancel online, too." That leaves a lot of room for the "Cancel" option to be buried in an obscure hard to find part of the website. I'd have hoped there was a requirement for it to be as prominent and as easy to find as the "Subscribe" option (and maybe there is, just not mentioned in this piece?)

Do you actually want there to be a big "Cancel" button in the top right corner of every subscribed service?

I personally don't want that. Click to cancel? Sure. But perfectly symmetrical is not something I need and in many cases not something I want.

Re: The FTC puts off enforcing its 'click-to-cancel' rule

#38
post #19

Earlier quoted context omitted.

Chargebacks might upset that being a big benefit, and being the firm that takes a stance for customer care could be good advertising fodder. Though I don't see it working unless they both do it in step which minimises the useful effect of that against each other. It could still be a benefit vs other payment methods, what is PayPal's policy on such things?

Number of people afraid to pickup the phone and talk to another human being instead of letting few hundred in forgotten subscription is larger than I previously thought. By that sense, without any data, I suspect that chargeback amount is wayyyy smaller headache compared to txn fees from forgotten uncancelled subscriptions.

How does that work when you’re deaf?

Re: The FTC puts off enforcing its 'click-to-cancel' rule

#40

That symmetrical registration/cancellation is being slow-walked like this is absurd (but under this admin, certainly not surprising).

It's absurd if you believe the point of government is to be by, for, and of the people. If you see government as a way to enhance the ability of the owner class to enrich themselves, it makes perfect sense.

It’s almost as if the previous administration was focussed more on the former, and the current administration more on the latter.

I guess you get the government you vote for.

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