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Zoom outage caused by accidental 'shutting down' of the zoom.us domain

status.zoom.us

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Re: Zoom outage caused by accidental 'shutting down' of the zoom.us domain

#81

Post by timewizard »

devrand wrote: post #17
gkanai wrote: post #7

Earlier quoted context omitted.

Companies pay MarkMonitor to NOT make these mistakes. So... GoDaddy failed?

Yeah I don't understand this. MarkMonitor themselves are a registry, so is the potentially a mistake in migrating from GoDaddy to MarkMonitor?

"It would be amiss not to start without a reference to AI, as 2024 saw the movements toward legal definitions and prohibited AI practices with the EU’s AI Act. 2024 also saw more innovative integration of AI into registrars’ service offerings, from “chatbots” to registration process flow to domain name generators. We also witnessed the rise of LLM (or Large Language Models) being used in Brand Protection Services and the identification of abusive registrations. This trend will definitely be increasing in 2025."

https://www.markmonitor.com/blog/2024-markmonitor-year-in-re...

Re: Zoom outage caused by accidental 'shutting down' of the zoom.us domain

#82

Post by [deleted] »

signal11 wrote: post #80
Geezus_42 wrote: post #68

Earlier quoted context omitted.

Why would you use godaddy for a service as large as Zoom? They have been garbage for years. The way they locked out their ACME api for anyone but top tear clients sealed the deal for me. I would never trust them.

From the linked article > This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Markmonitor is used by some fairly large corps and web properties. It’ll be interesting to find out exactly what this miscommunication was.

[deleted]

Re: Zoom outage caused by accidental 'shutting down' of the zoom.us domain

#83

Post by sgarland »

0x0000000 wrote: post #78
Geezus_42 wrote: post #68

Earlier quoted context omitted.

Why would you use godaddy for a service as large as Zoom? They have been garbage for years. The way they locked out their ACME api for anyone but top tear clients sealed the deal for me. I would never trust them.

They don't use Godaddy directly. Godaddy is the registry for .us. Zoom's registrar is MarkMonitor, who appear to be at fault for this outage.

Never heard of MarkMonitor before. Not a great start.

I had Google Domains for years, until they abruptly and bizarrely abandoned it, then I left for Porkbun. Never had a problem with either of them. I get yearly auto-renewal notices. Everything works, and it’s very boring, which is precisely what I want from a registrar.

Re: Zoom outage caused by accidental 'shutting down' of the zoom.us domain

#85

Post by Animats »

That seriously devalues MarkMonitor's services. MarkMonitor claims to be a "an ICANN-accredited registrar and recognized industry leader since 1999". The whole point of paying for MarkMonitor is that they're an expensive service for valuable domains and are not allowed to screw up. GoDaddy should not be involved here at all.

Re: Zoom outage caused by accidental 'shutting down' of the zoom.us domain

#86

Post by Maxious »

Animats wrote: post #85

That seriously devalues MarkMonitor's services. MarkMonitor claims to be a "an ICANN-accredited registrar and recognized industry leader since 1999". The whole point of paying for MarkMonitor is that they're an expensive service for valuable domains and are not allowed to screw up. GoDaddy should not be involved here at all.

GoDaddy runs the root dns for .us

Re: Zoom outage caused by accidental 'shutting down' of the zoom.us domain

#87

Post by hypercube33 »

lucb1e wrote: post #48
LeoPanthera wrote: post #10

Amazing how many service outages are caused by doing business with GoDaddy.

Also after dividing the number of outages by the number of customers? I'm not a customer (wouldn't buy my domain overseas) and have no solid opinion on GoDaddy besides that I hate the name. I hear the horror stories also. I'm just wondering if this is a knee-jerk reaction

I've used about 12 registrar's and dns providers and they are trash top to bottom - literally the worst and most difficult to do everything from basic setup to how they do things just plain weird compared to other hosting providers. They also aren't the cheapest option so other than brand recognition I don't get why people use them.

Re: Zoom outage caused by accidental 'shutting down' of the zoom.us domain

#88

Post by dewey »

sgarland wrote: post #83
0x0000000 wrote: post #78

Earlier quoted context omitted.

They don't use Godaddy directly. Godaddy is the registry for .us. Zoom's registrar is MarkMonitor, who appear to be at fault for this outage.

Never heard of MarkMonitor before. Not a great start. I had Google Domains for years, until they abruptly and bizarrely abandoned it, then I left for Porkbun. Never had a problem with either of them. I get yearly auto-renewal notices. Everything works, and it’s very boring, which is precisely what I want from a registrar.

That’s because you are maybe not in the market for MarkMonitor. If you check the whois for any global brands chances are they are held by MarkMonitor. Just like you don’t use EY as your tax advisor.

Re: Zoom outage caused by accidental 'shutting down' of the zoom.us domain

#89

Post by Geezus_42 »

londons_explore wrote: post #51
xyst wrote: post #45

Zoom, a multibillion dollar corporation, uses the shit tier of all companies, _GoDaddy_, for their registrar? What a blunder.

GoDaddy runs the .us TLD. You cannot avoid them if you want that TLD

You can avoid them by not using the .us TLD.

Re: Zoom outage caused by accidental 'shutting down' of the zoom.us domain

#90

Post by sgarland »

jsheard wrote: post #65
eli wrote: post #50

Earlier quoted context omitted.

I don't think that's a real risk

It wouldn't be the first time a ccTLD has been retired after its country ceased to be, though it would be the most disruptive given how popular it is, hence the uncertainty as to what they'll do this time.

If I were Mauritius, I would be hitting tech companies left and right to secure a permanent income stream.

You guys want to kick indigenous people off their land for military bases? Enjoy your new bill for .io domains.

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