Samsung Q990D unresponsive after 1020 firmware update • Hacker News Board

Re: Samsung Q990D unresponsive after 1020 firmware update

#491

Post by csomar » Sat, Mar 15, 2025, 5:04 AM UTC

mihaaly wrote: post #391

drlobster wrote: post #145

They did this before, about five years ago. I had to send it back to them for a fix and it came back a few weeks later. https://hackaday.com/2020/07/19/the-real-story-how-samsung-b...

I assume you never bought Samsung again. 'Having' (paid for) a device for not having it for weeks is not that customer friendly attitude. It is almost in the same league with how UK furniture makers exploit customers. You get into the shop, see something nice, start ordering it, casually ask about the delivery date, cancelling the whole thing and run to an Ikea after learning that it will take somewhere between 4-6 m…

> I assume you never bought Samsung again.

I boycotted Samsung after having similar troubles with their computer screens. Essentially, they chose a weird adapter for the screen that I can't find anywhere making the screen essentially useless.

I no longer buy anything Samsung. I can't say the same about other people as Samsung is essentially an Advertising company that happens to have consumer products.

Re: Samsung Q990D unresponsive after 1020 firmware update

#492

Post by Ma8ee » Sat, Mar 15, 2025, 5:39 AM UTC

godelski wrote: post #441

Ma8ee wrote: post #403

Earlier quoted context omitted.

In my case, my stereo is connected to an inexpensive Airplay adapter. So I do get all the advantages of a connected device, but if the adapter is bricked, I can easily replace just that small device. And more likely, when there’s a new standard, most of my equipment is unaffected.

s/soundbar/airplay adapter/g I believe you're missing the forest for the trees. My argument is invariant to the specific device we're talking about.

No, you are missing my point. In the same way as we do (or at least should do) when we develop software, we isolate the volatile parts from the stable ones. The loudspeakers have looked the same for decades. No revolutionary changes in amplifiers in a long time. The same with DACs. That means that when a software update bricks my adapter, or a new much better standard comes along, or I decide to leave the Apple ecosystem, I only need to replace one small part of my stereo system, not all of it.

Re: Samsung Q990D unresponsive after 1020 firmware update

#493

Post by monocasa » Sat, Mar 15, 2025, 5:39 AM UTC

moandcompany wrote: post #462

jiggawatts wrote: post #410

Earlier quoted context omitted.

> TVs are a wildly unprofitable business... not far back the CPUs in practically every TV was single core or dual core Explain to me then how an Apple TV device for $125 (Retail! not BOM!) can be staggeringly faster and generally better than any TV controller board I've seen? I really want to highlight how ludicrous the difference is: My $4,000 "flagship" OLED TV has a 1080p SDR GUI that has multi-second pauses and s…

> Explain to me then how an Apple TV device for $125 (Retail! not BOM!) can be staggeringly faster and generally better than any TV controller board I've seen? This is the result of Apple being vertically integrated and reusing components from other product lines in products like Apple TV. The SoC used in the Apple TV are from lower-tier bins of chips produced for mobile applications. With the Apple TV, you are getti…

Samsung also has access to competitive mobile SoCs through vertical integration though.

Re: Samsung Q990D unresponsive after 1020 firmware update

#494

Post by vctrnk » Sat, Mar 15, 2025, 5:47 AM UTC

worewood wrote: post #486

kalleboo wrote: post #477

Earlier quoted context omitted.

* Resolves Bluetooth security issues (17 October 2024) * Enhances the security features of the system software * Improves Bluetooth connection stability * Improves the hands-free calling quality * Fixes an issue where the headphones cannot be paired on a Windows computer * Fixes an issue where, when there are 2 Bluetooth devices connected at the same time, the connected devices repeatedly disconnect and reconnect * I…

Only 5th and 6th to be believed. Every time a manufacturer says vague descriptions like "security" or "performance" fixes, be wary - they probably removing perfectly working functionality for "reasons". If it was something that really added value to the user they would mention it specifically (like on the 5th and 6th items). I have a Dell laptop that mentioned such vague "improvements". After updating the firmware I…

> Every time a manufacturer says vague descriptions like "security" or "performance" fixes, be wary - they probably removing perfectly working functionality for "reasons"

I have a pair of WF-1000XM3s and this is painfully true. ANC was brilliant on these until I naively updated, and whoosh - instantly and grossly degraded ANC, to the point I previously almost didn't hear people talking at distance, keyboard chatter, city traffic etc. and now I do, no matter the app settings.

I wanted to upgrade to the in-ear XM4s, but after this? NEVER again Sony. At least for portable audio. I got instead a pair of cheap QCY HT07s (then $28, now ~$20) and got quite surprised with ANC performance on these: easily beats the crap of the XM3s-on-latest-firmware, and gets close to the previous one in audio quality. Which is a lot to say about Sony "updates".

Re: Samsung Q990D unresponsive after 1020 firmware update

#495

Post by newdee » Sat, Mar 15, 2025, 7:13 AM UTC

TrainedMonkey wrote: post #388

observationist wrote: post #342

Earlier quoted context omitted.

That's logical reasoning, not corporation reasoning. Nobody involved in the decision making cares about the customers. They only care about the potential hit to the bottom line, and if that's perceived as callous silence, they don't care. Unless, of course, they decide that appearing to care and being responsive results in less of a hit. Silences like these are strategic and dependably predictable - engaging with cus…

> They only care about the potential hit to the bottom line, and if that's perceived as callous silence, they don't care. I don't think that is true. I think people care a lot... just not about the consumers. People care about themselves - they also don't want to be fired. So the decision is punted up the chain, all the way to executives. And executives want to mitigate the damage to themselves first, their orgs seco…

Which is ultimately another way of saying they don’t care about customers and only care about their bottom line (?)

Re: Samsung Q990D unresponsive after 1020 firmware update

#496

Post by Namidairo » Sat, Mar 15, 2025, 7:18 AM UTC

eYrKEC2 wrote: post #39

My Samsung TV got more and more unusable with every update. Over the years, saved apps, like Youtube, started to disappear every time it woke up. Then it would default to their Samsung TV app, rather than your last app. Samsung TV app happened to be on the Baywatch channel every time my young children started the stupid thing. Finally, after it took 2 minutes to load the youtube app, I factory-reset the device, disco…

I had a similarly negative experience, sadly. Samsung managed to break HDMI-CEC in the final firmware update for one of their tvs, and wouldn't allow downgrading.

Which tends not to be great for a tv one wants to use with a Chromecast or similar media box...

Re: Samsung Q990D unresponsive after 1020 firmware update

#497

Post by guy234 » Sat, Mar 15, 2025, 7:21 AM UTC

nick238 wrote: post #474

userbinator wrote: post #444

Earlier quoted context omitted.

Don't care. They can entice us as much as they want. We will not comply. Some people love rolling coal for that reason. (My semi-daily driver is over 50 years old.)

Some people love shooting guns into the air, why is that so bad?

that could directly cause a death

Re: Samsung Q990D unresponsive after 1020 firmware update

#498

Post by PeterStuer » Sat, Mar 15, 2025, 7:27 AM UTC

For those with mild dyslexia: The system did not brick after suffering through 1020 updates. 1020 is the update version label.

Re: Samsung Q990D unresponsive after 1020 firmware update

#499

Post by jiggawatts » Sat, Mar 15, 2025, 7:35 AM UTC

moandcompany wrote: post #462

jiggawatts wrote: post #410

Earlier quoted context omitted.

> TVs are a wildly unprofitable business... not far back the CPUs in practically every TV was single core or dual core Explain to me then how an Apple TV device for $125 (Retail! not BOM!) can be staggeringly faster and generally better than any TV controller board I've seen? I really want to highlight how ludicrous the difference is: My $4,000 "flagship" OLED TV has a 1080p SDR GUI that has multi-second pauses and s…

> Explain to me then how an Apple TV device for $125 (Retail! not BOM!) can be staggeringly faster and generally better than any TV controller board I've seen? This is the result of Apple being vertically integrated and reusing components from other product lines in products like Apple TV. The SoC used in the Apple TV are from lower-tier bins of chips produced for mobile applications. With the Apple TV, you are getti…

Budget mobiles phones exist, and make a profit. These have 4G radios, screens, batteries, cameras, and storage.

There is no excuse for TV manufacturers when selling premium devices costing thousands of dollars.

Re: Samsung Q990D unresponsive after 1020 firmware update

#500

Post by globular-toast » Sat, Mar 15, 2025, 7:37 AM UTC

reverendsteveii wrote: post #97

Do you guys miss owning things and they were just...yours? Like, you paid money for them and then you had them and you had full control over them and someone half a world away wasn't able to reach into your house and break them or make them do evil things?

It's hilarious because I bought second hand Focal Aria 936 floor standing speakers for half the price one of these sound bars will set you back. They were only slightly more than one of these sound bars second hand!

It's not even like people don't have the option, they're just suckers for marketing and don't fully research anything. Free markets are useless if the consumers are this dumb.