Oracle Cloud deleting active user accounts without possibility for data recovery

Post by thrtythreeforty » Sun, Feb 02, 2025, 5:21 AM UTC

ErikUden wrote: post #74

theyinwhy wrote: post #48

Earlier quoted context omitted.

By not canceling payments he is making his case ready to go to court.

To be fair, at this point I got a week of different support calls, teams, online forms and live chats behind me. I cannot login to the account which would allow me to cancel payments, and every number I talk to tells me they're not able to cancel the payment as they're not authorized. To be fair, it was, so far, never my main goal to get that payment canceled, but I'm not going to put in any more effort after today.…

Post by DangitBobby » Sun, Feb 02, 2025, 5:46 AM UTC

alfiedotwtf wrote: post #84

Cieric wrote: post #38

I've never really mentioned it elsewhere, but the last time I even considered doing something with oracle was I believe when they released the free-tier arm instance and I was just going to compile some of my projects to arm to see if they worked well. Well since I'm not in the business of trusting a lot of corporations I decided to use a privacy.com virtual card that only had a one time transaction and would close a…

That charge of $0.01 is common practice to verify the card is legit, and will be reversed. Strange that privacy.com doesn’t support this… but thanks for the link, I’ve never heard of them before

Post by mardifoufs » Sun, Feb 02, 2025, 6:13 AM UTC

cyberax wrote: post #28

StressedDev wrote: post #24

Earlier quoted context omitted.

OK, what products have gotten worse under Oracle? How do they compare to their competitors? Why don't people leave Oracle if it is so bad? Remember, people can and do move platforms all of the time. A good example is how the cloud took off despite the huge amount of work it takes to move things to the cloud. My main point is saying one of the largest software companies in the world is "bad" or "makes things worse" sa…

> OK, what products have gotten worse under Oracle? Java.

Post by int_19h » Sun, Feb 02, 2025, 7:03 AM UTC

StressedDev wrote: post #22

dijit wrote: post #3

Earlier quoted context omitted.

There have been many times where I have tried to warn people on HN not to get into bed with Oracle.[0][1][2][3] But people have a hard time resisting free stuff. [0]: https://news.ycombinator.com/item?id=33199750 [1]: https://news.ycombinator.com/item?id=38075210 [2]: https://news.ycombinator.com/item?id=29514359 [3]: https://news.ycombinator.com/item?id=34503883

You had a bad experience with Oracle and I get that. They didn't treat you well. However, not everyone has a bad experience with them and a lot of companies make mistakes and treat customers poorly. The question is not did it happen, the question is how often does it happen and how does the organization handle it. If Oracle has millions of customers and you are the only one they harmed, they are probably doing great.…

Post by daneel_w » Sun, Feb 02, 2025, 9:49 AM UTC

ErikUden wrote: post #76

daneel_w wrote: post #50

It matters whether you are still on an unpaid tenancy or have upgraded to a paid tenancy, even if you're only using "Always Free" resources for a total of $0.00 per month. Resources occupied by an unpaid tenancy may be deallocated without warning in order to satisfy a request from a paid tenancy. However, there's really no way we can know if the OP did or did not breach the TOS, which seems likelier given that they u…

I wish I was breaching the ToS in some way, but the server was merely running a (fairly private) Nextcloud instance. I mean, of course you just have my written word, but there was nothing fishy going on there. Also, at least they could tell me the ToS violation...