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Salesforce will hire no more software engineers in 2025, says Marc Benioff

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Re: Salesforce will hire no more software engineers in 2025, says Marc Benioff

#311
post #295
post #88

Earlier quoted context omitted.

Their ultimate agent product strategy feels like reducing cost of sales... by automating salespeople. I have doubts that will ever happen, but who knows? Sales folks are highly-compensated, so even making a few of them redundant (or making existing salespeople more efficient) would be a big win for companies (Salesforce's customers).

Salespeople are typically compensated based on commissions. At least the well compensated ones are. Automation can make things easier and streamline the sales process, but because the sales rep is paid a percentage of the GP of a sale, automation doesn't really their take.

The company still pays that commission. If the company instead kept that money, it would be more profitable (or could lower the price of its product).

We can get into the nuances of advantageous tax treatment or not, but sales commissions come from somewhere and are essentially transaction costs.

Re: Salesforce will hire no more software engineers in 2025, says Marc Benioff

#313

Wonder if this will include Heroku? And do they mean no more hiring at all, or just no new positions?

Heroku is still a thing? I would have figured their lunch would have been eaten years ago with how expensive they were.

It's still around, but like most Salesforce acquisitions it has mostly been left to languish.

Re: Salesforce will hire no more software engineers in 2025, says Marc Benioff

#314

My inside sources at salesforce say that this is just cover for them replacing existing employees with H1Bs and PERMs from Asia. That's why there are still SWE jobs on the company site even though he says they aren't hiring He's lying. They are hiring. They just refuse to hire you if you were born in America The "AI" craze is cover. It doesn't do jack shit. He knows too

That's not new. There are teams who haven't been allowed to hire outside India for the last 3-4 years. Someone in the US leaves, their backfill gets hired in Hyderabad.

Re: Salesforce will hire no more software engineers in 2025, says Marc Benioff

#316
post #33

Current SFDC software engineer - this is just cover for a widespread engineering hiring freeze since the layoffs in January 2023. There's a ton of pressure to control costs after the near shareholder revolt that caused the layoffs. The public nature of the announcement is certainly marketing for our AI offerings as well, but at this point I think most engineers are just worried there will be additional layoffs, in th…

Is agentforce working at all? Any practical use-cases beyond the customer support one?

Re: Salesforce will hire no more software engineers in 2025, says Marc Benioff

#317
post #301

Earlier quoted context omitted.

While sales is true for large enterprises, in SME and lower ones, it's users' wants and value-for-money that dominate. This domination can lead to nowhere, but quite occasionally, it leaks out as users move jobs and into positions of "power" in the larger enterprise, and choose their familiar software instead of the existing/encumbent ones. Then these new startups get a foot hold, and become the dominant software, gr…

Very interesting, what are some good examples of this happening?

Stack, Zoom, Trello, Dropbox, Canva, Notion, AirTable..

Asana, Figma, Miro, Box, Evernote, ClickUp, Basecamp, Zapier, HubSpot, Calendly, Shopify, WordPress

Re: Salesforce will hire no more software engineers in 2025, says Marc Benioff

#318

I was at Salesforce for 4 years, and during those years the company made a massive deal about: 2020: the first AI craze, introducing “Einstein” as their name for their analytics platform, and officially changing the corporate vision to being the “No. 1 AI CRM company”. 2021: Now it’s all about “Customer 360”, i.e. account-based marketing, i.e. what basically everyone else does without such a memeable name. You wouldn…

How is this not the top comment?

Re: Salesforce will hire no more software engineers in 2025, says Marc Benioff

#319

I was at Salesforce for 4 years, and during those years the company made a massive deal about: 2020: the first AI craze, introducing “Einstein” as their name for their analytics platform, and officially changing the corporate vision to being the “No. 1 AI CRM company”. 2021: Now it’s all about “Customer 360”, i.e. account-based marketing, i.e. what basically everyone else does without such a memeable name. You wouldn…

Yeah. I got the evil eye when I told my company Genie aka Data Cloud is nothing more than a ETL and data warehouse for the different SF clouds. The SF director at my company went on a rant on how stupid I was. It was a déjà vu moment for me. I had SF and Microsoft account reps go ballistic when I informed my bosses of my opinion of their shitty products. https://help.salesforce.com/s/articleView?id=sf.c360_a_data_...

This is exactly correct. This is Salesforce's 3rd or 4th rebranding of Customer Data Platform, which has never taken off. This latest positioning is targeting Snowflake.

Re: Salesforce will hire no more software engineers in 2025, says Marc Benioff

#320

Earlier quoted context omitted.

FAANG used to over-employ not just due to ZIRP, but also in the fear that their engineers would build competing products. These companies enjoy healthy margins. Unemployed engineers can duplicate the core functionality and offer it for less.

This was always a myth and never a real thing, except for at the highest, bleeding edge talent levels. Especially for Enterprise Saas companies like Salesforce/Microsoft/Oracle/etc who know full well that their real competency isn’t actually the software…it’s distribution. Employees aren’t choosing to use those products, they get forced into them by management/IT or literal monopoly. Sales is everything in B2B softwa…

That wasn't true for the first spreadsheet apps or database apps. Or Autodesk back when it first appeared.
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