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Meta is killing off its AI-powered Instagram and Facebook profiles

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Re: Meta is killing off its AI-powered Instagram and Facebook profiles

#321
post #314
post #290

Earlier quoted context omitted.

There is another real-world version of this in the US healthcare system, where doctor offices are using domain-specific LLMs to craft multi-page medical approval requests for procedures that cover every known loophole insurer’s use to deny, which are then being reviewed by ML-powered algorithms at the insurance company looking for any way to deny and delay the claim approval. In other words we have a bona fide AI arm…

It will take me some time to dig up with all the noise around AI, but this reminds me of a paper published around 2018 or so that explored the possibility of two such AI forming an accidental trust by optimizing around each other. For example, if the denying AI used frequency of denied claims as a heuristic for success, and the AI drafting claims used the claim amount for the same, then the two bots may unknowingly s…

Wow, that sounds very interesting, do you have some link to that paper?

Re: Meta is killing off its AI-powered Instagram and Facebook profiles

#322
post #290

You know what AI profiles I want more of? Clueless grandma/grandpa that accepts scammer calls and waste their time. Such as UK's O2 Daisy: https://news.virginmediao2.co.uk/o2-unveils-daisy-the-ai-gra...

There is another real-world version of this in the US healthcare system, where doctor offices are using domain-specific LLMs to craft multi-page medical approval requests for procedures that cover every known loophole insurer’s use to deny, which are then being reviewed by ML-powered algorithms at the insurance company looking for any way to deny and delay the claim approval. In other words we have a bona fide AI arm…

It’s so bizarre to me that this uniquely US phenomenon of for-profit-middlemen inserted into the healthcare system has resulted in an adverserial relationship between the sick person and the “healthcare provider”.

I put that air quotes because insurance companies don’t actually provide health care. They provide insurance. That’s a financial product, not a medical one.

Re: Meta is killing off its AI-powered Instagram and Facebook profiles

#324

Earlier quoted context omitted.

Having worked at a similarly gargantuan and dysfunctional company, I can tell you exactly how this went down. Someone had this idea for AI profiles. They speced the product and took it to engineering. The engineers had a good laugh at how preposterous it is, but then remembered that they get paid a ton of money to do what they're told, and will get promos and bonuses for launching regardless of the outcome. It all st…

That is not at all how things work at Meta. The impact of the things you deliver as an engineer has a direct effect on your performance review. For better or for worse, that also means that engineers have a ton of leverage on deciding what to work on. It's highly unlikely that the engineers working on this were laughing at it while doing so. Don't assume that you can simply pattern match because you've been at anothe…

How do you think it happened, then? Having also worked there the OP’s story makes total sense to me lol. If you’re on a team with the charter to “make AI profiles in IG work” then you’re just inevitably going to turn off your better judgement and make some cringy garbage.

Re: Meta is killing off its AI-powered Instagram and Facebook profiles

#325
post #32

Earlier quoted context omitted.

Hallucination. An issue we care about and it just answers regardless of accuracy. Boo.

So you fact checked this comment before posting, right? Because I am deeply interested if this was hallucination or used RAG and web search to provide the answer, but I can’t tell if you just chose to hallucinate without grounding.

Come on why would anyone put the team's races into RAG or anywhere under the hood lol

Re: Meta is killing off its AI-powered Instagram and Facebook profiles

#326
post #290

Earlier quoted context omitted.

There is another real-world version of this in the US healthcare system, where doctor offices are using domain-specific LLMs to craft multi-page medical approval requests for procedures that cover every known loophole insurer’s use to deny, which are then being reviewed by ML-powered algorithms at the insurance company looking for any way to deny and delay the claim approval. In other words we have a bona fide AI arm…

It’s so bizarre to me that this uniquely US phenomenon of for-profit-middlemen inserted into the healthcare system has resulted in an adverserial relationship between the sick person and the “healthcare provider”. I put that air quotes because insurance companies don’t actually provide health care. They provide insurance. That’s a financial product, not a medical one.

True! Really, it's a three-way relationship:

customer - insurer: the govt (or, far more rarely, the employer) is the customer

insurer - recipient: the recipient is you. You're really just a necessary but unwelcome side-effect.

Re: Meta is killing off its AI-powered Instagram and Facebook profiles

#328

Do they not have anyone sensible left in the room? Like, you’d expect that at some point someone would have said ‘these are comically terrible, we cannot allow them to see the light of day’.

I can't fathom how anyone thought this was a sensible thing. It's so bad I have to wonder if there's a different angle here, maybe they think that releasing something so terribly bad will make it easier when they release something less comically bad? Idk.

Working in ML Engineering this doesn’t surprise me in the least. The ratio between “impressiveness of technology” to “the number of practical problems actually solved” is probably higher for LLMs than just about any tech to come out in my career, probably longer. Every executive at every company is tripping over themselves to incorporate “AI” (which is almost exclusively defined as LLMs, for some reason) into their products. Problem is that many, if not most, companies really don’t have meaningful use cases for LLMs. So you end up with a bunch of problems being invented so they can be solved with AI. What feature can Facebook provide for their users utilizing LLMs that users actually, genuinely care about? I can’t think of any. And I assume Facebook can’t either, which is how they arrived at this.

Re: Meta is killing off its AI-powered Instagram and Facebook profiles

#329

You know what AI profiles I want more of? Clueless grandma/grandpa that accepts scammer calls and waste their time. Such as UK's O2 Daisy: https://news.virginmediao2.co.uk/o2-unveils-daisy-the-ai-gra...

Or AI profiles that pen-test the real grandmas/grandpas.

[deleted]

Re: Meta is killing off its AI-powered Instagram and Facebook profiles

#330

Earlier quoted context omitted.

How did ELIZA do on the Advent of Code?

It hallucinated less, that's for sure, because we know exactly how it works, though I doubt any of the AoC's challenges were suitable for its 1980s logic (that's when I typed in a magazine's C64 version). "There's lies, damned lies, and statistics." --Unknown

LLM's did well: https://blog.scottlogic.com/2024/12/15/llms-vs-aoc.html
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