This is starting to prove -- the hard way -- why regulations, certifications, and all that other stuff that feels like meaningless overhead the majority of the time has become a grudgingly accepted part of our lives. It comes back to the most difficult problem: you inevitably need to trust someone, so how do you minimize your risk in that trust? I always thought the Bitcoin trust issues would revolve around the inabi…
Also, the market is young and small and very inefficient as yet. The tools for allowing market participants to reasonably evaluate trustworthiness of service providers don't really exist yet.
You can't really blame that on "lack of demand for quality and reliability". Give it five years and try your analysis again.