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Hetzner cuts traffic on US VPSs, raises prices

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Re: Hetzner cuts traffic on US VPSs, raises prices

#651
post #512

Earlier quoted context omitted.

I've always wondered how ratios like that are supposed to work. Surely the ratio has to be 1.0, averaged over all users.

most trackers have some kind of bonus point system

I think certain torrents being marked freeleech to not count against accounts' ratio is what causes the bulk of the imbalance in total uploads versus downloads. It's necessary too, to increase availability on torrents.

Re: Hetzner cuts traffic on US VPSs, raises prices

#652
post #442

Earlier quoted context omitted.

A credit card? That... makes some sense, then. I'd be wary if anyone trying to pay with one of those as well; they're much too rare, and I've heard it's easy to unilaterally reverse charges. Hetzner is a German company. Credit cards may be common in the USA, but they're not anywhere else.

Never had an issue with credit cards on AWS, Azure, GCP, Digital Ocean, Vultr and Scaleway.

I've had problems with a Danish corporate credit card making very small payments, a dollar or so.

They look like "card tasting" payments which fraudsters do to check if a card is valid.

Re: Hetzner cuts traffic on US VPSs, raises prices

#653

Earlier quoted context omitted.

Why is this attitude so commonplace? Servers are worthless to a hosting company without utilization. It’s in their best interest to have them pegged 100%. Like airplanes - they don’t make money when they are empty. Why do so many in this thread think “I am using 100% of what I pay for! They are bound to change it soon!” That’s not how it works. If I offer you service for a fee, I’m going to allow you to use 100% of t…

You seem oddly emotional about this. Also, you're wrong. Hosting companies count on a certain Don't get so emotional, but if you do, at least make sure you aren't wrong first.

[deleted]

Re: Hetzner cuts traffic on US VPSs, raises prices

#654

Earlier quoted context omitted.

I think you are probably misreading the situation. My guess is that their costs went up and they are now increasing their prices so they don't lose money.

Dunno... my reaction was for this sentence specifically: > Until this change, customers who have used fewer resources have covered the costs [...] for other customers who have used much more resources. This does sound to me like "here, all 20TB is yours, but make sure you don't use more than 2TB, or else" - regardless from which angle I look at it.

or else they charge you $1 a tb, not cut you off

Re: Hetzner cuts traffic on US VPSs, raises prices

#655

So it seems that trying to compete with duopoly isn't working. Can we assume it is cause there is only few big corporations dominating internet infrastructure in US compared to EU with tons of medium sized and even small business that do it? I would love some good read about US infrastructure, especially why costs are so high compared to EU?

Which duopoly are you thinking? AWS, GCP, Azure + smaller (still significant) Digital Ocean, Linode?

Re: Hetzner cuts traffic on US VPSs, raises prices

#656

Earlier quoted context omitted.

I signed up and immediately got banned because I was accessing through a VPN, which I think is a common problem others have had. I emailed them and their advice was to stop using a VPN and try again.

Why were you using a VPN?

My company had a policy that any infrastructure should be accessed through our internally managed VPN.

This isn't particularly common, but it's not uncommon either.

Re: Hetzner cuts traffic on US VPSs, raises prices

#657
post #463

Earlier quoted context omitted.

I signed up and immediately got banned because I was accessing through a VPN, which I think is a common problem others have had. I emailed them and their advice was to stop using a VPN and try again.

That seems fair to me though. If that ISP (whatever the WHOIS resolves to for your VPN) gets a high rate of fraudulent customers, how is Hetzner to know if you're the same fraudster again or a new customer? Especially if you share not just the ISP but even your IP address with someone... we also rate limit logins for example based on IP address. If you're coming from the same origin as an attacker, there's no way for…

I get it, but you'll get a lost of false positives as well. My experience is that they also had slow customer service.

I don't want any business critical infra managed by a company willing to be that aggressive in blocking accounts, while also having slow customer service to resolve access issues.

Re: Hetzner cuts traffic on US VPSs, raises prices

#658
post #590

It's now more expensive for bandwidth than Digital Ocean, completely destroying what was its value proposition previously.

I'm not sure what math you're basing this on, but it's far from correct. They include slightly less transfer in the instances, but their overage pricing is about 10% of DO and their instances are so much cheaper that you'll be paying much less even after adding a few TB. For example compare the CPX11 to the cheapest similar offering from DO: CPX11: 2vCPU, 2GB, 40GB storage (NVMe), 1TB transfer, ~$5 per month DO Basic…

I was basing it off of the transfer per instance. Using DO, that transfer limit is pooled, so if you need a lot of bandwidth, the best option was to get a lot of $5/month droplets, which each came with 1TB/month.

Looking at their pricing just now, it looks like it's $6/month for that droplet, which changes things a bit. Now, as long as you're willing to get droplets purely for the bandwidth allotment, DO's bandwidth costs $6/TB. That's more than almost every Hetzner option listed by the OP, but not all of them.

Re: Hetzner cuts traffic on US VPSs, raises prices

#659
post #541

Earlier quoted context omitted.

> it reasonable for a $5/month virtual machine customer to use 1Gbps 24/7/365, potentially consuming $100–$200 worth of bandwidth It's reasonable for OVH to prevent that, and it's also reasonable for OVH to explicitly and clearly define the limits up front.

It’s also reasonable for OVH to not do that, as most of their customers don’t understand 95th percentile billing, which is the model that they’re being charged at by their transit suppliers. It’s also reasonable for OVH to not do that, as most of their customers dont understand that transit costs blend with port costs depending on destination, and some destinations are effectively ‘free’ to send/receive from (fixed p…

kind of true except if you've got 1000's of customers it all evens out and your traffic profile is actually quite smooth if you've got say 6 X 100G transits, 4 X 100G IXP ports and 5 X 100G PNIs then the impact of an individual 1G customer is not even noticeable, honestly. We can work to 1Mbps 95%ile being about 250GB of total transfer at scale.

Re: Hetzner cuts traffic on US VPSs, raises prices

#660
post #446

Earlier quoted context omitted.

OVH and reliable, in the same sentence? They're cheap, so suitable for projects you don't mind going poof. Personal anecdote. A few years ago, I lost a lot of sleep on a domain renewal at OVH. Their incompetence was mind-boggling. A less common tld was the only slightly challenging bit. After a week of calling and emailing, and on the verge of the domain lapsing, I gave up and sent someone to the tld registry with ca…

They can be terrible. But it is dirt cheap. So if you use their stuff in a way that you can recover somewhere else if they have issues, you save a lot. As you mentioned I would stay away from them for things like domain hosting. Just use them for cheap compute, etc.

I keep my whois and NS entries elsewhere and my nameservers sufficiently distributed that I find the risk acceptable, but both hetzner and ovh are firmly in the "I have always felt I got a very cost effective 'exactly what I paid for' - and in the case of my rare interactions with their support more than I'd hoped for" category for me.

Neither has ever caused me a problem that didn't feel like "potentially having this level of problem occasionally is entirely in keeping with how little I'm paying" basically.

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