Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Hetzner cuts traffic on US VPSs, raises prices

news.ycombinator.com

Post reply on HN
Print view View original

401–410 of 712 posts

Re: Hetzner cuts traffic on US VPSs, raises prices

#401

Post by ajb »

consumer451 wrote: post #378
ajb wrote: post #371

Earlier quoted context omitted.

Replying here as your other question is at max thread depth: A non virtualized Linux install isn't more locked in than a docker install, as for a bare metal server you are choosing your own OS. I have done the docker thing on a bare metal server, but that's because I wanted to run multiple services on it and isolate them operationally.

> A non virtualized Linux install isn't more locked in than a docker install Again, sorry for my ignorance here, but if not virtualized, how does one move hosting providers otherwise? My experience is limited to either running all the bash commands in an install readme, or installing a docker image. So there must be something in-between, to recreate a linux install elsewhere? > Replying here as your other question is…

>So there must be something in-between, to recreate a linux install elsewhere?

There's a class of tools like chef, ansible, puppet.

Or you can just package your services into debs and run a Debian repo to install them from, same as the base OS

Possibly there's something closer to dockerfiles out there by now as well

>btw, you can click on the time of the post, and reply there when there is no reply link in the main thread.

Cool, thanks!

Makes me puzzled about the point of concealing the reply links, I guess it just adds a bit of friction?

Re: Hetzner cuts traffic on US VPSs, raises prices

#402

Post by cameronh90 »

isodev wrote: post #360
lordofgibbons wrote: post #295

I created an account with Hetzner earlier this year, and confirmed my Credit Card with them, but a few second later, they auto-suspended my account before I could log in. I emailed support, and they bluntly told me to create a new account and this time use real information... Needless to say, I bought compute elsewhere. I don't know how they're still in business.

I'm not sure what was your concern - Hetzner is obliged by law to make sure their signing up a real person or a company and that their servers are not used for malicious intent.

It's pretty obvious what the concern is, no? Hetzner's process seems to be blocking real people with no malicious intent (myself included) from creating accounts, even when we try to provide proof. Obviously this means we end up using a different provider instead. Though in my experience attempting to do business in Germany, this kind of forbidden-by-default perspective is quite common there, so they probably don't see it as a concern, I guess.

Re: Hetzner cuts traffic on US VPSs, raises prices

#403

Post by NicoHarms »

that_guy_iain wrote: post #376
lordofgibbons wrote: post #295

I created an account with Hetzner earlier this year, and confirmed my Credit Card with them, but a few second later, they auto-suspended my account before I could log in. I emailed support, and they bluntly told me to create a new account and this time use real information... Needless to say, I bought compute elsewhere. I don't know how they're still in business.

Because they're so cheap they have to worry about spammers and other sorts of abuse. It's more cost effective for them to refuse dodgy-looking accounts. The big question is, were you using real information or did you put in fake info? They're still in business because they're cheap and pretty reliable. But being cheap means there are things you can't get with them but can with others. For example, you can't pre-pay f…

You can actually pre-pay them. Under the transactions section in your account, it says:

“If you make advance payments by bank transfer to our bank account, the amount will be posted as a credit on your account. We will automatically deduct this credit on your account when we process future invoices.”

Re: Hetzner cuts traffic on US VPSs, raises prices

#404

Post by JSDevOps »

loloquwowndueo wrote: post #367
JSDevOps wrote: post #363

Used Linode for years. Brilliant service. Not sure how the Akamai takeover will pan out. Anyone else looking to migrate. https://www.serverhunter.com/

Well the Akamai takeover was 2 years ago, so fairly certain whatever you have now is how it ended up panning out. I did panic a bit when it happened but my Linode just keeps working so I’m not unhappy.

Was it two years ago?? I could have sworn it was less than a year ago. Anyway yeah I’m happy with Linode

Re: Hetzner cuts traffic on US VPSs, raises prices

#405

Post by o11c »

rtpg wrote: post #347
lordofgibbons wrote: post #295

I created an account with Hetzner earlier this year, and confirmed my Credit Card with them, but a few second later, they auto-suspended my account before I could log in. I emailed support, and they bluntly told me to create a new account and this time use real information... Needless to say, I bought compute elsewhere. I don't know how they're still in business.

I mean your transaction probably got flagged as fraudulent (like if your postal code didn't match your card), it's not that mysterious. I think most online operators that have "spend $3 with us" tiers have to be super vigilant about card transactions, and when you fall into the cracks you're a bit SOL.

It's been ages, but once I got something cancelled due to a site not properly distinguishing between shipping address and card billing address.

Re: Hetzner cuts traffic on US VPSs, raises prices

#406

Post by lxgr »

danpalmer wrote: post #382
lannisterstark wrote: post #375

Earlier quoted context omitted.

It's not a cultural thing to accuse customers of committing fraud their first interaction. Not being an absolute insane jerk off is a good expectation of people.

I'm not advocating for anyone being a nasty person, but there are significant cultural differences again for what it means to be rude. In Japan the cultural expectation is that saying "no" is rude in a customer service situation, which is far beyond the expectations of most of the world. This is particularly tricky when the answer is actually "no". If you're used to American customer service, you may find European cu…

"Try again, and this time provide real data" would be considered very rude even in Germany.

Re: Hetzner cuts traffic on US VPSs, raises prices

#407

Post by megous »

vdfs wrote: post #297
lordofgibbons wrote: post #295

I created an account with Hetzner earlier this year, and confirmed my Credit Card with them, but a few second later, they auto-suspended my account before I could log in. I emailed support, and they bluntly told me to create a new account and this time use real information... Needless to say, I bought compute elsewhere. I don't know how they're still in business.

I've been reading about how great Hetzner for years but i couldn't get past the sigup page where they require a credit card just to create an account.

Is that a US thing? I'm reasonably sure I did not give them my debit card.

Re: Hetzner cuts traffic on US VPSs, raises prices

#408

Post by TheRealPomax »

TZubiri wrote: post #374

This has nothing to do with Hetzner. It's because of the US tariffs. "I’ve been a big fan of Hetzner. Unfortunately they’ve made a feeble attempt to dress this change up in the name of “fairness”." Hetzner is a company know for it's precise pricing structure. An increase in prices would be correlated to an increase in costs, and in fact the next paragraph Hetzner writes: "With the new tariff structure, we want to mak…

Cool: then maybe they can precisely explain the full breakdown of these changes instead of hiding behind a word that explains nothing.

Re: Hetzner cuts traffic on US VPSs, raises prices

#410

Post by that_guy_iain »

NicoHarms wrote: post #403
that_guy_iain wrote: post #376

Earlier quoted context omitted.

Because they're so cheap they have to worry about spammers and other sorts of abuse. It's more cost effective for them to refuse dodgy-looking accounts. The big question is, were you using real information or did you put in fake info? They're still in business because they're cheap and pretty reliable. But being cheap means there are things you can't get with them but can with others. For example, you can't pre-pay f…

You can actually pre-pay them. Under the transactions section in your account, it says: “If you make advance payments by bank transfer to our bank account, the amount will be posted as a credit on your account. We will automatically deduct this credit on your account when we process future invoices.”

They must have changed that. I remember reading on their site at some point that they didn't accept that.
Post reply on HN