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Hetzner cuts traffic on US VPSs, raises prices

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Re: Hetzner cuts traffic on US VPSs, raises prices

#391
post #371

Earlier quoted context omitted.

Replying here as your other question is at max thread depth: A non virtualized Linux install isn't more locked in than a docker install, as for a bare metal server you are choosing your own OS. I have done the docker thing on a bare metal server, but that's because I wanted to run multiple services on it and isolate them operationally.

> A non virtualized Linux install isn't more locked in than a docker install Again, sorry for my ignorance here, but if not virtualized, how does one move hosting providers otherwise? My experience is limited to either running all the bash commands in an install readme, or installing a docker image. So there must be something in-between, to recreate a linux install elsewhere? > Replying here as your other question is…

Talos Linux, Flatcar Container linux...

Re: Hetzner cuts traffic on US VPSs, raises prices

#392
post #322

As a Hetzner bandwidth enjoyer affected by this, this is why ( HN cough ) multi-cloud/dedi k3s is great, because if you get rug pulled you just migrate to another provider with better prices. That said, $1/TB for bandwidth overage seems pretty fair. I empathize with the complaining but if the new price is such a ripoff everyone should be recommending what cloud VM provider they're migrating to for a better deal.

I use OVH (VPS’s specifically), which offers unlimited bandwidth. In my experience they’ve been both reliable and affordable which is a rarity. I run a few applications that require high amounts of bandwidth, so silly caps like the ones that Hetzner are imposing are a non-starter for me

Re: Hetzner cuts traffic on US VPSs, raises prices

#393
post #371

Earlier quoted context omitted.

Replying here as your other question is at max thread depth: A non virtualized Linux install isn't more locked in than a docker install, as for a bare metal server you are choosing your own OS. I have done the docker thing on a bare metal server, but that's because I wanted to run multiple services on it and isolate them operationally.

> A non virtualized Linux install isn't more locked in than a docker install Again, sorry for my ignorance here, but if not virtualized, how does one move hosting providers otherwise? My experience is limited to either running all the bash commands in an install readme, or installing a docker image. So there must be something in-between, to recreate a linux install elsewhere? > Replying here as your other question is…

You can use a configuration manager like Puppet.

https://en.m.wikipedia.org/wiki/Puppet_(software)

Re: Hetzner cuts traffic on US VPSs, raises prices

#394
post #322

As a Hetzner bandwidth enjoyer affected by this, this is why ( HN cough ) multi-cloud/dedi k3s is great, because if you get rug pulled you just migrate to another provider with better prices. That said, $1/TB for bandwidth overage seems pretty fair. I empathize with the complaining but if the new price is such a ripoff everyone should be recommending what cloud VM provider they're migrating to for a better deal.

I use OVH (VPS’s specifically), which offers unlimited bandwidth. In my experience they’ve been both reliable and affordable which is a rarity. I run a few applications that require high amounts of bandwidth, so silly caps like the ones that Hetzner are imposing are a non-starter for me

I've only ever been on OVH and was surprised to discover a few years ago that bandwidth is not only unlimited but also costly at most other hosting companies (including cloud ones).

Re: Hetzner cuts traffic on US VPSs, raises prices

#395

I created an account with Hetzner earlier this year, and confirmed my Credit Card with them, but a few second later, they auto-suspended my account before I could log in. I emailed support, and they bluntly told me to create a new account and this time use real information... Needless to say, I bought compute elsewhere. I don't know how they're still in business.

> I don't know how they're still in business.

They're growing year after year, so clearly they're doing something right.

Re: Hetzner cuts traffic on US VPSs, raises prices

#396

I created an account with Hetzner earlier this year, and confirmed my Credit Card with them, but a few second later, they auto-suspended my account before I could log in. I emailed support, and they bluntly told me to create a new account and this time use real information... Needless to say, I bought compute elsewhere. I don't know how they're still in business.

I think this might be a cultural thing. HN, SV, and the market for IaaS/SaaS products is a bit of an American monoculture, where "the customer is always right" and there's a strong desire to make the customer happy. I think this is mostly a good thing and especially a good way to build early stage companies, but in my experience it's less present elsewhere. In some places companies are happy doing their own thing, do…

> I think this might be a cultural thing.

It's just German bureaucracy. When I wanted to register domains with Hetzner few years back, they asked me to print multiple pages of forms and contract, fill out, sign and... fax it back.

Re: Hetzner cuts traffic on US VPSs, raises prices

#397
I personally use 0TB per month across 6 CPX21 servers (I know I’m over-provisioned; that’s not the point).

Kinds of is the point tho, you're hogging resources you don't actually need (not talking about traffic here ..).

People probably spam-provisioned cheap CPX boxes to get cheap bandwidth.

Also, complaining about a "large 27.52% price increase" is kind of absurd when the absolute value of the increase is just under 2€.

Re: Hetzner cuts traffic on US VPSs, raises prices

#398

This has nothing to do with Hetzner. It's because of the US tariffs. "I’ve been a big fan of Hetzner. Unfortunately they’ve made a feeble attempt to dress this change up in the name of “fairness”." Hetzner is a company know for it's precise pricing structure. An increase in prices would be correlated to an increase in costs, and in fact the next paragraph Hetzner writes: "With the new tariff structure, we want to mak…

I hope this experience teaches you to be more polite and open-minded even when you think you know what you are talking about.

Re: Hetzner cuts traffic on US VPSs, raises prices

#399

Earlier quoted context omitted.

I think this might be a cultural thing. HN, SV, and the market for IaaS/SaaS products is a bit of an American monoculture, where "the customer is always right" and there's a strong desire to make the customer happy. I think this is mostly a good thing and especially a good way to build early stage companies, but in my experience it's less present elsewhere. In some places companies are happy doing their own thing, do…

It's not a cultural thing to accuse customers of committing fraud their first interaction. Not being an absolute insane jerk off is a good expectation of people.

Really? In France you're treated most of the time as a potential fraudster first, then maybe when planet aligns as customer in some services like train, tramway, post, banks (the state mandates to justify things like moving and using your own money you already paid taxes on) and various administrations.

Re: Hetzner cuts traffic on US VPSs, raises prices

#400

Earlier quoted context omitted.

It's always a balance between how much fraud you allow and how many real customers you reject. They set their threshold at an interesting level, but maybe they're happy with that choice.

You're right. But unfortunately this mindset moves us closer and closer to having algorithms exclude people from society and life. And as the stories already told here show, it can happen to any of us for no apparent reason. It's like, imagine a magic wand that, if waved, would make life a little better for 99% of society, but much worse for 1%. Would it be moral to wave that wand?

The Ones Who Walk Away From Omelas
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