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Hetzner cuts traffic on US VPSs, raises prices

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Re: Hetzner cuts traffic on US VPSs, raises prices

#201

Post by tyrfing »

rob74 wrote: post #72
jsnell wrote: post #27

Earlier quoted context omitted.

It's the language barrier. The German word Tarif doesn't mean the same as the English word tariff.

Well actually one meaning of the English word tariff is the same as the German meaning, although it's not as widely used. To quote Wiktionary: > tariff (plural tariffs) 1. A system of government-imposed duties levied on imported or exported goods; a list of such duties, or the duties themselves. 2. A schedule of rates, fees or prices. 3. (British) A sentence determined according to a scale of standard penalties for c…

It's closer to industry jargon at this point in American English. Search for LTL tariffs, for example, and you'll find a very long list of trucking companies publishing their fees and terms as tariffs.

Re: Hetzner cuts traffic on US VPSs, raises prices

#202

Post by ghaff »

locallost wrote: post #82
jsnell wrote: post #27

Earlier quoted context omitted.

It's the language barrier. The German word Tarif doesn't mean the same as the English word tariff.

Yes, that's really funny. But even funnier, I can't think of a 1-1 English word, and even Google translate gives me tariff. It's actually just "price", but in the context of these kinds of services, could be also something like "tier" (but not to be confused with the German Tier :-)).

I’m not sure the meanings are really different. It’s just that tariff usually refers to import duties in the US.

People arguing that’s the only US meaning are just wrong though

Re: Hetzner cuts traffic on US VPSs, raises prices

#203

Post by mrweasel »

Hilift wrote: post #191
Aeolun wrote: post #171

Earlier quoted context omitted.

Then why does this only apply in the US? Are they saying EU customers are well behaved?

Isn't Hetzner impacted in Europe at the moment from a cable cut? Wouldn't surprise me if there is a wave of people moving stuff over to the US because of that. I don't know much about cloud though. I believe "The Ship has arrived and repairs are underway, which will still take some time." and "the repair may take up to two weeks.".

Hetzner did pay somewhere around 20% of the cost of C-Lion1, so it wouldn't be surprising if it has hurt hem.

Re: Hetzner cuts traffic on US VPSs, raises prices

#204

Post by Hamuko »

Hilift wrote: post #191
Aeolun wrote: post #171

Earlier quoted context omitted.

Then why does this only apply in the US? Are they saying EU customers are well behaved?

Isn't Hetzner impacted in Europe at the moment from a cable cut? Wouldn't surprise me if there is a wave of people moving stuff over to the US because of that. I don't know much about cloud though. I believe "The Ship has arrived and repairs are underway, which will still take some time." and "the repair may take up to two weeks.".

Last I heard from Cinia was that the cable should be fixed by the end of November, so sometime within the next 55 hours.

Re: Hetzner cuts traffic on US VPSs, raises prices

#206

Post by cluckindan »

hyperpape wrote: post #181
yurishimo wrote: post #153

Earlier quoted context omitted.

Until you remember that marketing is a separate department from finance which is a separate department from ops/engineering. The engineers said 20TB in aggregate was fine but likely didn’t consider the “bad apples”. Marketing obviously wants to use the biggest numbers and then finance comes in with the hammer and dev points to egress as an simple way to upset rhe fewest number of real customers.

As an engineer, if you don't qualify whether your answer is average or max, you've messed up.

As an engineer, NEVER give out averages without checking that they are consistent with the distribution of the actual data.

Re: Hetzner cuts traffic on US VPSs, raises prices

#207

Post by christophilus »

rollcat wrote: post #160
deskr wrote: post #137

Earlier quoted context omitted.

Your traffic bill is increasing by 471% and that's not OK. Bill increases don't have to be catastrophic to be bad. Remember that businesses/startups range from being well funded to not-funded-at-all-trying-to-survive. Depending on the country, 20€ can be a lot of money.

This. We got hit by a sudden change in a popular SaaS' pricing, from $10 to $75/mo - a 650% increase. We don't have a big margin, if a different provider did this sort of thing overnight, we could be instantly out of business. It's already difficult to build a competitive business even WITH the ability to outsource a class of problems to a SaaS. I've been a big fan of Hetzner for the last decade, and I understand and…

You have until Feb for your existing infra, so that seems fair to me.

Re: Hetzner cuts traffic on US VPSs, raises prices

#208

Post by phil21 »

evantbyrne wrote: post #186

Is this a signal of a larger pivot in their business model towards targeting a higher-cost US enterprise market? A lot of brands have successfully transitioned to selling the same goods at luxury prices recently-maybe a webhost with a decent enough reputation can do the same.

Probably more they don't need or want the companies gaming this pricing at scale any more.

If you are spinning up a $5/mo VM, using 19.5TB of bandwidth on it, then spinning it down and firing up the next, you are a cost center.

This change boots those customers off the service entirely without having to write complicated ToS. The price change for average customers won't even be noticed on the next monthly bill, so it's likely seen as a win/win at the moment.

At some point the marketing dollars stop getting spent as heavily when you reach a certain market saturation. Calling this luxury pricing is certainly a stretch considering it's an order of magnitude less than the large cloud providers still. It's just not below cost any longer.

Re: Hetzner cuts traffic on US VPSs, raises prices

#210

Post by christophilus »

adventured wrote: post #105
not_your_vase wrote: post #6

Ahh, yes, the good old "here, you purchased X amount of things for $Z. But don't dare to use everything you paid for, or we double the price"

Hetzner have definitely always been scumbags about the bait & switch on aspects of their service like that. Granted it's pretty typical of the too good to be true rule of life.

Been using them happily for a few years. They’ve been rock solid and cheap. Can’t complain, even about this hike.
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