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Hetzner cuts traffic on US VPSs, raises prices

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Re: Hetzner cuts traffic on US VPSs, raises prices

#191

Post by Hilift »

Aeolun wrote: post #171
bhouston wrote: post #93

> Until this change, customers who have used fewer resources have covered the costs, in a way, for other customers who have used much more resources. We want to make things more balanced. I may know one of the culprits -- whom I will leave unnamed here. But the company, who is fairly popular, built out their own CDN via putting a bunch of nginx caching proxies on various Hetzner servers around the world. It apparentl…

Then why does this only apply in the US? Are they saying EU customers are well behaved?

Isn't Hetzner impacted in Europe at the moment from a cable cut? Wouldn't surprise me if there is a wave of people moving stuff over to the US because of that. I don't know much about cloud though. I believe "The Ship has arrived and repairs are underway, which will still take some time." and "the repair may take up to two weeks.".

Re: Hetzner cuts traffic on US VPSs, raises prices

#192

Post by 1oooqooq »

Aeolun wrote: post #171
bhouston wrote: post #93

> Until this change, customers who have used fewer resources have covered the costs, in a way, for other customers who have used much more resources. We want to make things more balanced. I may know one of the culprits -- whom I will leave unnamed here. But the company, who is fairly popular, built out their own CDN via putting a bunch of nginx caching proxies on various Hetzner servers around the world. It apparentl…

Then why does this only apply in the US? Are they saying EU customers are well behaved?

probably streaming platforms have better content on the US and everyone wants to exit there? so they are mostly serving US traffic for several vpns all over the world connecting to CDNs in the US.

Re: Hetzner cuts traffic on US VPSs, raises prices

#193

Post by willyt »

crazygringo wrote: post #174
sundarurfriend wrote: post #161

This thread is where I'm learning that American English uses tariff mainly for import tariffs. Here in India, the most common usage of it is to talk about telecom tariffs - mainly mobile, sometimes broadband. So it didn't even occur to me when reading the question that it might have anything to do with import tariffs, until I read some comments that misunderstood it that way.

Not just mainly, but exclusively in my experience. (Import/export tariffs.) Until this thread, I have never encountered the term "bar tariff" for a list of drink prices, or "energy tariff" instead of rate. Those uses are simply not American English, and you would be misunderstood. Hetzner is a German company so I find myself wondering if this is a British usage, or a mistranslation of the German word "tarif" that sho…

One of the most frustrating things about Duolingo is that they refuse to have an International English setting for the language you are learning from. I’m trying to learn french but WTF is a ‘stroller’ or an ‘eggplant’ or even more frustrating are the ones where the word is almost the same in the UK as in France e.g ‘athlétique’ in French is ‘athletics’ in UK English but ‘track’ in US English.

Re: Hetzner cuts traffic on US VPSs, raises prices

#194

Post by switch007 »

Nobody likes price rises but many companies are doing it due to disappointing year end financials and needing some positive news for next year.

IMO 2025 will a big year for being forced to run lean (no DevOps teams trying to emulate Google, ditching pointless microservices architecture, reducing JavaScript churn etc) and having to be agile in responding to vendor price changes. And of course CTOs desperately thinking AI will reduce the wage bill with no impact

Re: Hetzner cuts traffic on US VPSs, raises prices

#195

Post by ghaff »

pixl97 wrote: post #176
ragall wrote: post #144

Earlier quoted context omitted.

Yes,that is OK. It's still much cheaper than the alternatives.

Ya if you're on the cheapest service and and the next cheapest service is an order of magnitude higher or more then your business is already at risk. It's a sign that it's subsidized and that a pricing shock will happen in the future.

If it’s a competitive market you’re almost certainly exploiting some sort of anomaly that t will probably go away.

Re: Hetzner cuts traffic on US VPSs, raises prices

#196

Post by usernamed7 »

I went from being a big fan of hetzner to being pretty angry because of this change and how it was communicated.

The price change is one thing, the MASSIVE change in traffic you get for it is another. Together, they suck. to go from 20Tb to 1Tb feels like a massive bait-and-switch.

Re: Hetzner cuts traffic on US VPSs, raises prices

#197

Post by baq »

nly wrote: post #131
andix wrote: post #121

Earlier quoted context omitted.

If you use 20 TB each month the price will be 25.39€ instead of 5.39€. I can't think of any business that would seriously struggle with this 20€ monthly price increase. Price increases are not a nice thing, but this one is not catastrophic.

In % terms though?

Is 500% on 5 bucks a lot?

Re: Hetzner cuts traffic on US VPSs, raises prices

#198

Post by baq »

deskr wrote: post #137
andix wrote: post #121

Earlier quoted context omitted.

If you use 20 TB each month the price will be 25.39€ instead of 5.39€. I can't think of any business that would seriously struggle with this 20€ monthly price increase. Price increases are not a nice thing, but this one is not catastrophic.

Your traffic bill is increasing by 471% and that's not OK. Bill increases don't have to be catastrophic to be bad. Remember that businesses/startups range from being well funded to not-funded-at-all-trying-to-survive. Depending on the country, 20€ can be a lot of money.

> Your traffic bill is increasing by 471% and that's not OK.

Your traffic bill is increasing by 20 bucks per month and that isn’t ok? If you’re running any sort of business and that isn’t ok I’m not sure what to tell you.

Re: Hetzner cuts traffic on US VPSs, raises prices

#199

Post by drpossum »

hyperpape wrote: post #181
yurishimo wrote: post #153

Earlier quoted context omitted.

Until you remember that marketing is a separate department from finance which is a separate department from ops/engineering. The engineers said 20TB in aggregate was fine but likely didn’t consider the “bad apples”. Marketing obviously wants to use the biggest numbers and then finance comes in with the hammer and dev points to egress as an simple way to upset rhe fewest number of real customers.

As an engineer, if you don't qualify whether your answer is average or max, you've messed up.

I'm confident the marketing folks would just say something akin to "shut up nerd", cash their bonuses, and leave you with the problem.

Re: Hetzner cuts traffic on US VPSs, raises prices

#200

Post by christophilus »

axelthegerman wrote: post #76
ptero wrote: post #64

This seems to be a huge PR blunder. As a single data point, I have to say that my first reaction is illogical. I have two hetzner shared instances and I am royally pissed by the 20x reduction in traffic allowance. It is also irrelevant to me: over the last 12 months I never exceeded 1TB. My unhappiness on the traffic reduction is purely of a "what if I start using more" type. For which two rational answers is "well y…

Fair I felt similar about it. But then, I have looked at alternatives before they even offered their US locations (and also for a CA one) and couldn't find anything decent for even nearly the price. So we can pay a little more and get a little less, or move somewhere else and either pay a lot more or get a lot less

OVH is comparable and has locations in North America.
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