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FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

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461–470 of 793 posts

Re: FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

#461
post #452

Earlier quoted context omitted.

Everyone should be educated to never give their number or email to a political campaign of any sort.

How do you propose political engagement could work if nobody were willing to provide contact details?

Hold the bad actors accountable, as easy as that. Make the fines so painful that even the billion dollar campaigns notice.

Re: FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

#462
post #456

Earlier quoted context omitted.

Unsubscribe links are a fantastic regulation, but there is a workaround. I must have received at least a dozen emails from Brown after graduating despite unsubscribing to every email they sent. The trouble is they're endlessly creative about the lists they put you on. I'd get one email from "Alumni Connections" and then another from "Faculty Spotlight" and then another from "Global Outreach" and then another from "Ev…

So I'm getting these emails from the KamalaHarris campaign. They're signed by the domain as well. I've never given money to the organiation, I'm not connected with their party, I've never signed up for the campaign, or interacted with them. However, I'm constantly being put on their mailing list soliciting for donations. I've seen how the campaigns pass around email addresses without consent. (Mostly from ActBlue) So…

Unfortunately political parties have more of a free pass on this as Republicans sued providers for their emails getting caught up in spam filters around 2022 (Who would've thought continuosly emailing people who click unsubscribe on your emails who then start reporting as spam would get you put on spam lists). Now political parties (and some bulk providers) have special tools to bypass rejection with some providers as a compromise.

Re: FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

#463
post #56

> will require sellers to make it as easy for consumers to cancel their enrollment as it was to sign up. I am very curious what exactly this means? Is it the number of pages or forms you had to fill out? People you had to talk too? So if for my internet I had to have someone come out to install it before service would start could they argue that they require someone to physically come out to turn off service? Or a ca…

You're overthinking it. If there's any confusion, it will go to court, and reasonable humans will decide that, actually, the form being in a filing cabinet in the basement isn't actually reasonable.

> reasonable humans will decide that, actually, the form being in a filing cabinet in the basement isn't actually reasonable.

Like how multiple courts (up to the Louisiana Supreme Court) ruled that it was reasonable that when a suspect said "I want a lawyer, dawg." that police interpreted it as him asking for a canine who had been admitted to the bar, and since they couldn't find one, he had not made a valid request for counsel, and so they were free to continue to interrogate him without one, and not be in violation of his rights?

Or how about SCOTUS ruling that in order to invoke your right to remain silent, you actually have to state that you are doing so specifically, and that merely remaining silent doesn't mean you are ... remaining silent?

That kind of reasonableness?

Re: FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

#464

It would be great to see the FTC go against predatory subscription services like Adobe. I'm fuzzy on the exact details, but I think they promoted a yearly subscription that was meant to look like a monthly subscription, where if you cancelled early they would charge you an exorbitant cancellation fee. I'm not sure how these new rules affect them. One recent idea I've had is that many online subscription services shou…

Man, I remember when Amazon Prime first started, I signed up for the free trial to get free shipping on something. Of course, I forgot about it and didn’t cancel, but then I got an email from Amazon saying, “hey, you didn’t cancel your prime subscription but you also haven’t used it at all, so we are going to not charge you and cancel it for now. Here is how you easily restart your subscription if you end up needing…

Amazon today won't even remind you that they are about to charge your card $150ish for an annual renewal, unless you specifically opt-in.

Re: FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

#465
post #399

Earlier quoted context omitted.

We gotta stop giving SCOTUS credit for bad decisions when they make unpopular opinions. SCOTUS is not supposed to make legislation, and if they are going to try and override Chevron from the bench without legislation, then we have to ignore them. SCOTUS' power/respect only goes as far as they're actually listening to the will of Americans. This is not representing Americans if they override. Same for abortion (just l…

This is insane and wrong. The Supreme Court is explicitly not supposed to represent the will of the people. You’re advocating nothing less than a type of coup. And against my best judgement, I’ll add that in it was roe v wade itself that was essentially judges creating law (shoehorning abortion rights into a right to privacy is a stretch).

> The Supreme Court is explicitly not supposed to represent the will of the people.

Source ? Asking as a non American

It seems to me there are multiple understanding of the role of scotus in general and the inoperative rules of the constitution. "Explicitly not supposed to represent the will of the people" seems to be one perspective but not the only one.

Every constitutional democraty will have a tension between the constitutional and democratic part. And that tension will be felt in all of its institutiona

Re: FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

#466

Earlier quoted context omitted.

other countries have figured that out even countries with multiple levels of taxation like in the U.S. it's not an unsolvable problem.

> not an unsolvable problem I never said it was. In fact, I specifically said that there is work to do before making the rule about listing all prices inclusive of taxes.

but you did say that figuring out the final price is "unacceptable"? why is it unacceptable? my point is that other countries have figured out a way to display the final prices, but USA still hasn't figured out how to do it or they don't have any plans to do it.

Re: FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

#467
post #424
post #356

Earlier quoted context omitted.

The state of Unsubscribe is good. Imagine how much worse things would be if legit businesses had no reason to make it easy to unsubscribe in such a consistent way like we do today. That other problems also exist doesn't mean this solution for this thing isn't good.

Sure, but imagine how much better it would be if any business (legit or not) could not send marketing emails to us at all without our prior, affirmative, non-coerced consent. The state of Unsubscribe is better than what it was before the laws around it went into effect, but it doesn't go far enough.

This, to me, is a technical problem. The issue is the design of email means that it's vulnerable to spam. If someone knows your email, you WILL get spam.

There's technical workarounds, too. Like unique emails for each and every service.

Re: FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

#468

Earlier quoted context omitted.

At least they didn't make you make a phone call and have a rep try to prevent you from doing so for an hour (looking at you NYT).

The phone rep is almost easier, because all they can do is withhold their confirmation. So, I told the Sirius guy who I was and that they were no longer authorized to charge my card, hung up, and wrote a note in my files. Sirius charged me again, and I submitted a chargeback. Quick and easy.

Sirius were obnoxious when I didn't convert from free to paid, on a service I wasn't using. The number of times I got phone calls and emails from them ended up with me repeating to them that their behaviour was guaranteeing I would never use them, and would tell friends not to either.

Re: FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

#470
post #455

Earlier quoted context omitted.

The big difference here is that this was created by an act of Congress, not the result of a regulatory body straining at the limits of its remit. That makes it much more likely to survive administration changes or court challenges. Even now the CAN-SPAM act feels outdated -- I do like the unsubscribe button, but I would like to see email verification made explicitly required. That in order to start emailing you, you…

I think we should go back the early web idea and just fractionally charge for email. E.g. $0.001 per email, paid to the recipient Insignificant at personal scale, but a deterrent to sending low-value emails at mass scale, and double-painful when an unbalanced flow (i.e. a spammer who receives no organic email coming in)

And, as we all know, charging money for a blue checkmark totally solved the bot problem on Twitter.
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